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Roel Ortiz
507 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
Employee Video
507 Reviews
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507 Reviews of Roel Ortiz
June 14, 2025
Honest and transparent. They wanted to make sure that I was satisfied with my trade-in and purchase. They wanted to make sure that I was satisfied with my trade-in and purchase. More
by mdoucet95
Other Employees Tagged: Kris Gaerlan, Edgar Silva
June 14, 2025
Alexis was very helpful with the purchase of our Cadillac CT5 V. Great communication, would recommend! CT5 V. Great communication, would recommend! More
by Crystal
Other Employees Tagged: Bobby Nicholson , Alexis Garcia
May 28, 2025
I was please with how well the service was! Bobby made it so simple and so painless im glad I stopped by this place. If anyone is looking for a car this is the place to come! Bobby made it so simple and so painless im glad I stopped by this place. If anyone is looking for a car this is the place to come! More
by griselsolis
Other Employees Tagged: Bobby Nicholson
May 09, 2025
I was impressed was inpr ssed with the level of service from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and went the extra mile to make my vehicle purchase as seamless as possible. More
by dnyell.day
Other Employees Tagged: Kris Gaerlan, Afton Stark, Pete Hankins, Parveen Rajendran
May 07, 2025
Very helpful and fast on getting you approved an signing off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect tea off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect team work. More
by Angelica C.
Other Employees Tagged: Edgar Silva , Alexis Garcia, Front desk reception young lady very helpful and kind
May 06, 2025
After 35 years of buying cars this has to be the least painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stress painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stressful”buying experience ever. More
by johndrathbone
Other Employees Tagged: Afton Stark
May 03, 2025
Excelente servicio, muy amable, es atenta en todo momento con sus clientes me atendió Alexis con sus clientes me atendió Alexis More
by Ángel
Other Employees Tagged: Parveen Rajendran, Edgar Silva , Alexis Garcia
May 02, 2025
Afton has been a great blessing to our family. We have purchased 4 vehicles from her and Dallas Lease Returns. She makes the process seamless and house on free. Afton and Dallas lease returns are We have purchased 4 vehicles from her and Dallas Lease Returns. She makes the process seamless and house on free. Afton and Dallas lease returns are the best car dealership in the business. More
by Ernest Cardona
Other Employees Tagged: Afton Stark, Parveen Rajendran , Angelica Mitchell
April 24, 2025
Dallas Lease and Eric Taylor made the whole process effortless and easy! Thank you for your amazing customer service! effortless and easy! Thank you for your amazing customer service! More
by Tshadaniels
Other Employees Tagged: Eric Taylor, Parveen Rajendran
April 23, 2025
DLR and Pete were solid to work with. Would buy a 3rd car from them Would buy a 3rd car from them More
by Kyle
Other Employees Tagged: Kris Gaerlan, Pete Hankins
