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Roger Droukas
Roger Droukas | Page 40
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
550 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 9 mos
Industry Experience
29 yrs, 9 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
550 Reviews
Write a Review
550 Reviews of Roger Droukas
July 04, 2019
Heiser Toyota Only dealer in Milwaukee area with the Tacoma I wanted on the lot. Work with Roger. He took great care of me. Book is still out on the service side Only dealer in Milwaukee area with the Tacoma I wanted on the lot. Work with Roger. He took great care of me. Book is still out on the service side. My rep today (Joe?) took good care of me, but the online appointment process was odd. No instructions on how to provision a new login ID. No appointments available for weeks. And the person who called to follow up didn’t listen and scheduled me on a day when I told her I was out of town. I came in today and my service rep saved the day. More
by IFRANKE.SCOTT
Verified Customer
July 03, 2019
It's always easy doing business w/ Heiser and Roger Droukas The car buying experience is made easy working with Heiser and Roger. Being a multiple vehicle past buyer and lease customer, I believe we are treated The car buying experience is made easy working with Heiser and Roger. Being a multiple vehicle past buyer and lease customer, I believe we are treated fairly and respectfully in pricing the vehicle without the back and forth that many car dealerships put you through. Doing most of the application online makes the delivery process easy and their finance representatives are professional and efficient. I would definitely recommend working with Roger and the entire Heiser team! More
by MSHLENSKY
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed
June 29, 2019
Roger F250 I dealt with Roger over the phone before I came into the dealership. We discussed the truck I wanted, he texted me pictures and a couple of videos. I I dealt with Roger over the phone before I came into the dealership. We discussed the truck I wanted, he texted me pictures and a couple of videos. I filled out the online credit but was very nervous because I do not want to lower my credit and many salespeople are not straightforward about the vehicles. I felt very comfortable with Roger however. When I came I got the dealership and met with Roger he was just very polite and professional. The truck was exactly what he said it was. I bought the truck and it was a very smooth enjoyable experience. Roger is the best salesperson that I have ever dealt with in any industry. When I am looking for another vehicle, my first choice will be to come back and I will work with Roger again. More
by Joe
Other Employees Tagged: Shahat Mohamed
June 25, 2019
Replace OE tire + 6 mth checkup Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a tire and of course it matches a factory installed set so not going to last very long. Roger, my salesman from when I bought the car, was able to get me a 10% discount which helped reduce my expense. More
by TSCHWABEE
Other Employees Tagged: Dana Schilz
June 23, 2019
10,000 Mile "checkup." I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with all of them and is probably the best car I have owned. More
by LC
Other Employees Tagged: Pat Pomeranz , Chue Lee
June 22, 2019
Very good! My husband and I feel that everyone was honest, tried to work fast to get us out. Roger was a big help! The dealership was very clean. My husband and I feel that everyone was honest, tried to work fast to get us out. Roger was a big help! The dealership was very clean. More
by Jackie
Other Employees Tagged: Shahat Mohamed
June 21, 2019
Friendly Service Roger Droukas was very knowledgeable and very friendly when it came to picking out the right car for me. He went above and beyond what I was expecting Roger Droukas was very knowledgeable and very friendly when it came to picking out the right car for me. He went above and beyond what I was expecting and received from previous dealerships in the past. I felt as though everyone I came in contact with tried connecting with me on a personal level and wasn't just trying to talk with me in hopes of purchasing a car. More
by j53112
Other Employees Tagged: Bill Lawrence, Mitch
June 21, 2019
Ready when you are Roger Droukas was referred by a colleague when I was in the market for a more fuel efficient vehicle. I was very detail oriented about the vehicle, fe Roger Droukas was referred by a colleague when I was in the market for a more fuel efficient vehicle. I was very detail oriented about the vehicle, features, payment, additional accessories, etc. After some brief moments of research, review, and negotiations Roger and the Heiser Toyota team made it happen with a sweet offer. I would recommend Roger at Heiser Toyota to anyone out there looking for any kind of vehicle as he the type of guy that is there to work with you, very flexible, easy to get in touch and provides great customer service. More
by ReviewingKP
Other Employees Tagged: Goran Filipovic also assisted me. He provided lots of interesting insights about the purchasing process which is new to myself. Great conversation.
June 04, 2019
Fast and friendly! Heiser Toyota was fast and friendly. They were easy to work with and found me exactly what I was looking for. I would highly recommend them to any one Heiser Toyota was fast and friendly. They were easy to work with and found me exactly what I was looking for. I would highly recommend them to any one looking for a new vehicle! More
by EMWOLFGRAM
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed
June 03, 2019
Friendly, open, honest, knowledgeable, efficient, team. Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first vi Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first visit. Car was ready at scheduled date and time. Time was spent explaining, in adequate detail, the operational details and features. Roger was a great person to work with throughout the process. More
by BARJON.BORCHARDT
Other Employees Tagged: Shahat Mohamed
