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Roger Droukas
Roger Droukas | Page 40
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
Write a Review
548 Reviews of Roger Droukas
June 29, 2019
Roger F250 I dealt with Roger over the phone before I came into the dealership. We discussed the truck I wanted, he texted me pictures and a couple of videos. I I dealt with Roger over the phone before I came into the dealership. We discussed the truck I wanted, he texted me pictures and a couple of videos. I filled out the online credit but was very nervous because I do not want to lower my credit and many salespeople are not straightforward about the vehicles. I felt very comfortable with Roger however. When I came I got the dealership and met with Roger he was just very polite and professional. The truck was exactly what he said it was. I bought the truck and it was a very smooth enjoyable experience. Roger is the best salesperson that I have ever dealt with in any industry. When I am looking for another vehicle, my first choice will be to come back and I will work with Roger again. More
by Joe
Other Employees Tagged: Shahat Mohamed
June 25, 2019
Replace OE tire + 6 mth checkup Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a Needed to replace 1 tire on my new RAV4 (only 4000 miles) due to picking up road hazard in sidewall. Unfortunately it was the most I ever paid for a tire and of course it matches a factory installed set so not going to last very long. Roger, my salesman from when I bought the car, was able to get me a 10% discount which helped reduce my expense. More
by TSCHWABEE
Verified CustomerOther Employees Tagged: Dana Schilz
June 23, 2019
10,000 Mile "checkup." I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with I am frankly not a "spring chicken" and have owned virtually every brand of motor vehicle made. That includes luxury brands. My Highlander stands with all of them and is probably the best car I have owned. More
by LC
Other Employees Tagged: Pat Pomeranz , Chue Lee
June 22, 2019
Very good! My husband and I feel that everyone was honest, tried to work fast to get us out. Roger was a big help! The dealership was very clean. My husband and I feel that everyone was honest, tried to work fast to get us out. Roger was a big help! The dealership was very clean. More
by Jackie
Other Employees Tagged: Shahat Mohamed
June 21, 2019
Friendly Service Roger Droukas was very knowledgeable and very friendly when it came to picking out the right car for me. He went above and beyond what I was expecting Roger Droukas was very knowledgeable and very friendly when it came to picking out the right car for me. He went above and beyond what I was expecting and received from previous dealerships in the past. I felt as though everyone I came in contact with tried connecting with me on a personal level and wasn't just trying to talk with me in hopes of purchasing a car. More
by j53112
Other Employees Tagged: Bill Lawrence, Mitch
June 21, 2019
Ready when you are Roger Droukas was referred by a colleague when I was in the market for a more fuel efficient vehicle. I was very detail oriented about the vehicle, fe Roger Droukas was referred by a colleague when I was in the market for a more fuel efficient vehicle. I was very detail oriented about the vehicle, features, payment, additional accessories, etc. After some brief moments of research, review, and negotiations Roger and the Heiser Toyota team made it happen with a sweet offer. I would recommend Roger at Heiser Toyota to anyone out there looking for any kind of vehicle as he the type of guy that is there to work with you, very flexible, easy to get in touch and provides great customer service. More
by ReviewingKP
Other Employees Tagged: Goran Filipovic also assisted me. He provided lots of interesting insights about the purchasing process which is new to myself. Great conversation.
June 04, 2019
Fast and friendly! Heiser Toyota was fast and friendly. They were easy to work with and found me exactly what I was looking for. I would highly recommend them to any one Heiser Toyota was fast and friendly. They were easy to work with and found me exactly what I was looking for. I would highly recommend them to any one looking for a new vehicle! More
by EMWOLFGRAM
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed
June 03, 2019
Friendly, open, honest, knowledgeable, efficient, team. Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first vi Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first visit. Car was ready at scheduled date and time. Time was spent explaining, in adequate detail, the operational details and features. Roger was a great person to work with throughout the process. More
by BARJON.BORCHARDT
Other Employees Tagged: Shahat Mohamed
May 30, 2019
Easy Buying Experience I purchase my vehicle on Memorial Day and was not looking forward to spending my holiday at a car dealer. Roger Droukus was aware of this and promptl I purchase my vehicle on Memorial Day and was not looking forward to spending my holiday at a car dealer. Roger Droukus was aware of this and promptly and efficiently helped expedite my car buying experience. On top of that, Roger went over and above by personally helping me get my new car home. He took the time to 'caravan' with a service guy to my home and deliver the new Rav4 in person. More
by JON8011
Other Employees Tagged: Shahat Mohamed
May 28, 2019
First Toyota & SUV Purchase I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all I went in to test drive the 2019 Rav4 XLE Premium and left wanting to purchase that day. I worked with Roger who was very personable and answered all of my questions I had as this was my first SUV purchase with having had a sedan in the past. After a few hours after test driving I decided to pull the trigger and buy this vehicle. He worked to get be the best deals for my trade in along with the sale price of the vehicle. Everything went very smoothly with no issues and I was able to have my vehicle within 2 days along with the remote start installation. I highly recommend working with Heiser Toyota and will keep them in mind when I hear someone is looking for a new vehicle. More
by Nicole G.
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