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Roger Droukas
Roger Droukas | Page 9
Sales & Leasing Consultant
Heiser Toyota
11301 W Metro Auto Mall
Milwaukee, WI 53224
548 Reviews
Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.
Read moreDealership Experience
29 yrs, 5 mos
Industry Experience
29 yrs, 5 mos
Specialties & Trainings
Toyota Master Certified Car & Truck pro
Languages Spoken
English
Employee Video
548 Reviews
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548 Reviews of Roger Droukas
November 29, 2023
I worked with James Hicks to order my new car and was very pleased with working with him. The dealership is very nice and all the people working there are very nice also, very happy with the new Corolla very pleased with working with him. The dealership is very nice and all the people working there are very nice also, very happy with the new Corolla, they had it looking showroom ready when I picked it up, the car looks good, rides good and drives really nice. Heiser Toyota all I can say is, All Good. More
by mjw9er9er
Verified CustomerOther Employees Tagged: James Hicks III, Jessica Phillips , Colt Grandstaff
November 23, 2023
Seriously the best dealership I have been to and I have had tons of cars an dealt with many dealerships this hands down is the only one I’ll be coming to from now on! A Roger Droukas was my sales rep he’s had tons of cars an dealt with many dealerships this hands down is the only one I’ll be coming to from now on! A Roger Droukas was my sales rep he’s amazing one of the nicest ppl an so helpful! More
by chelsey.shupe
November 08, 2023
Colt from Heiser Toyota helped me with my lease buyout from another dealership because I had a rather unpleasant experience. He handled everything efficiently and professionally. I feel like I can trust from another dealership because I had a rather unpleasant experience. He handled everything efficiently and professionally. I feel like I can trust this dealership to do right by the customer. I will be going back there for all of my future service work. If I should choose to either purchase or lease another Toyota, Heiser Toyota will be the dealership I will go to. Thanks Colt for turning a very unpleasant experience into a very positive one! More
by lmicklady
Other Employees Tagged: Colt Grandstaff
October 27, 2023
The staff was professional and assistive. They were able to work with me, answer my questions, and offer suggestions. I was very pleased. Roger Droukas was awesome and made me feel welcomed! They were able to work with me, answer my questions, and offer suggestions. I was very pleased. Roger Droukas was awesome and made me feel welcomed! More
by Viewtivision
Other Employees Tagged: Jakub Kania
October 19, 2023
Roger was fantastic, he interacted w my 2-year old while my wife and I were reviewing documents, he was very friendly and straight to the point which you can hardly find nowadays in salesperson. I would re my wife and I were reviewing documents, he was very friendly and straight to the point which you can hardly find nowadays in salesperson. I would recommend Roger 100% to anyone that is looking to buy a car. More
by piano_383
Other Employees Tagged: Shahat Mohamed, Jakub Kania
October 18, 2023
Lack of communication during the waiting period for my car order was frustrating. Sales Manager was better than salesperson in that he came up with some other options, but that was after 10 months of wai car order was frustrating. Sales Manager was better than salesperson in that he came up with some other options, but that was after 10 months of waiting for a car that was originally promised in 3 to 6 months. We also recently use the service department for different car we have, and even though we told them what it probably was (ignition switch) they diagnosed as something different (new key FOB) which didn't end up fixing it, and after spending $500 on that they said we were right and it is probably something with the ignition. More
by SARAJIM58
Other Employees Tagged: Shahat Mohamed , Colt Grandstaff
October 18, 2023
Super easy experience. No hard upselling. Up front pricing. In and out quickly. Roger was great to work with even on his day off! No hard upselling. Up front pricing. In and out quickly. Roger was great to work with even on his day off! More
by tomter
Other Employees Tagged: Jakub Kania
October 08, 2023
This dealership is very clean with friendly staff. They care about their customers needs. They are fast and thoughtful about what you want. They care about their customers needs. They are fast and thoughtful about what you want. More
by Mehhh
Other Employees Tagged: Shahat Mohamed, Jakub Kania
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