Romy Cruz | Page 6

Outstanding service The service is great. Great people!! We did not have to wait for a long time. In a few hours we got our car and ready to go. The service is great. Great people!! We did not have to wait for a long time. In a few hours we got our car and ready to go. More

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Great dealership! Romy Cruz is the best!!!! He helped us find the best car for our family. We leased a Toyota Sienna XLE and we got a good deal with the help of our age Romy Cruz is the best!!!! He helped us find the best car for our family. We leased a Toyota Sienna XLE and we got a good deal with the help of our agent Romy Cruz! I will definitely recommend our agent to our friends and family. Thanks a lot!!! More

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Great experience From buying our new Sienna to financing it was fast and easy. Thank you Romy. I loved the interactive financing. It was easy to understand and view th From buying our new Sienna to financing it was fast and easy. Thank you Romy. I loved the interactive financing. It was easy to understand and view the value of the options. This is my first Toyota and I also loved the free service agreement. Thanks! More

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Awesome I was ready to walk away and the salesman (Johnny Ngov) helped me out and got me exactly the car I wanted, the price I wanted, and the financing I wan I was ready to walk away and the salesman (Johnny Ngov) helped me out and got me exactly the car I wanted, the price I wanted, and the financing I wanted! He didn't haggle me or make me suffer, it was quick and easy! Wish all my car buying experiences were like this...all my future cars will definitely be Toyota! Btw this is my first Toyota (Camry se) and I love it! #toyotagainedaloyalcustomer More

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Romy rocks!!!! Romy is very informative,very patient,great cutomer service. We never once felt pressured. He also has a great sense of humor. He made our experience Romy is very informative,very patient,great cutomer service. We never once felt pressured. He also has a great sense of humor. He made our experience comfortable and worth while . I went their with my guard up wanting to see other cars at other lots to compare to make the right decision and he said OK it wasn't a problem he understood. Went to other car lots and wasn't treated no where close to the service Romy gave us ,he was also right the cars we tested from the other lotz did not drive well. This man knows cars and not once did he have to look at the sticker to tell us a cars milage,warranty nothing he knew it all. This man needs a raise! More

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Excellent service We were so happy with our experience at Elk Grove Toyota. Zomy and James were excellent salesman. Nai really did a great job helping with our paperwor We were so happy with our experience at Elk Grove Toyota. Zomy and James were excellent salesman. Nai really did a great job helping with our paperwork. Chanue in customer service did a fantastic job explaining the details of our new car. Overall, a great experience at Elk Grove Toyota. More

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WHY GO ELSEWHERE? Absolutely no reason: Nada, Zip, Zero, Zilch. I have purchased a Scion xA, then a Scion xD, then a Corolla LE, and now, this week drove home in a RAV4 Absolutely no reason: Nada, Zip, Zero, Zilch. I have purchased a Scion xA, then a Scion xD, then a Corolla LE, and now, this week drove home in a RAV4 LE, all from ELK GROVE TOYOTA. That's a bunch of years worth of cars. Yep, I've talked to other dealers, but Elk Grove just has me hooked. A dealer who likes to do favors for their customers. ROMY became my friend and showed me and sold me and we took a long test drive. SAAD performed his special magic to pay off my trade-in and closed the deal. Then NAI also became my friend, wading through all future care options and the paperwork with me. And JULIE jumped through hoops for me and got DMV processed quickly so I could legally drive tonite. With all this friendly help, there's no reason to go elsewhere -- none at all. Thank you Elk Grove Toyota! You've done it again. I'm smiling! Love my new RAV4! Ellen Christine Munson More

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Nice service!!! Romy is very patient to help us look for our dream car. Since it's my first time to buy a car, it required a lot of informations to be approve, and Ro Romy is very patient to help us look for our dream car. Since it's my first time to buy a car, it required a lot of informations to be approve, and Romy was patiently to explain it and work with us step by step. More

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Exceptional service Having my car serviced has never been a joyful experience. However; taking my car to Elk Grove Toyota is the closest thing to joy I have yet experien Having my car serviced has never been a joyful experience. However; taking my car to Elk Grove Toyota is the closest thing to joy I have yet experienced. The staff members are competent, friendly, polite and efficient. The environment is inviting, clean and comfortable, and my 2009 Prius runs like a top. More

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Bought a certified used car the car was already a fair price. used the price quote in autotrader.com and go a discount. easy negotiations and smooth financing. good to deal with. the car was already a fair price. used the price quote in autotrader.com and go a discount. easy negotiations and smooth financing. good to deal with. More

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