Romy Cruz
Romy Cruz at Elk Grove Toyota

Romy Cruz | Page 5

Sales & Leasing Consultant

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
not yet
rated
78 Reviews

Hi my name is Romy Cruz I have worked here at the Elk Grove Toyota since they opened the new dealership here in the Elk Grove auto mall. I am proud to be able to say that I sold the first unit in this dealership. I love working with customers and providing them with on going customer service. Most of my clients are return and repeat customers. As well as people referred to me. So come and see me. I also speak Tagalog.

Dealership Experience

21 yrs, 10 mos

Industry Experience

24 yrs, 1 mo

Specialties & Trainings

Sales and Leasing

not yet
rated

78 Reviews

Write a Review

78 Reviews of Romy Cruz

May 06, 2018

Dealership Rating
Employee Rating

Excellent Service from Romy Got a excellent service from Mr. Cruz. Did his best to help me with my purchase. A friendly person. Very nice guy. Thanks Romy. Jim More

by Vanhsy06
Recommend Dealer
Yes
May 06, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear you received 5-star service from Romy! We appreciate your business!

May 04, 2018

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Employee Rating

Service center review I was taking care of very properly. The gentleman that helped me was very courteous and respectful and I appreciate his kindness very much. He handle More

by Happygrandma70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Read to service center where

May 03, 2018

Elk Grove Toyota responded

I am happy to hear you were taken care of properly. I am also glad to hear that our staff was very courteous and respectful during your time with us. Your satisfaction is important to us. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 24, 2018

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Buying this car was an ease Buying the car that my wife likes was an ease at Elk grove Toyota and Romy Cruz the sales rep was really helpful and took all the time to make the d More

by FERDINANDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Garcia, Jose Garcia, Chris Her

Apr 24, 2018

Elk Grove Toyota responded

Thank you for the review and for the kind words for Romy! We appreciate your business!

April 24, 2018

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Diagnostic/Service for 2007 Camry & Purchase of 2018 Avalon The people in Elk Grove Toyota with their exceptional care has helped me “Let’s Go Places”. Their service is as reliable as Toyota cars are 🚙. More

by ACE.KISMUNDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Alberto Aguilar , Mark Kleefeld

Apr 24, 2018

Elk Grove Toyota responded

Hello, It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2018

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Excellent Customer Service I bought my 4th Toyota at Elk Grove Toyota on April 2nd. Service was excellent and Romy Cruz and Nai Saechao helped make that experience even better. More

by ROMINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nai Saechao

Apr 23, 2018

Elk Grove Toyota responded

Thank you for the review! We appreciate your kind words for Romy and Nai! We are grateful that you'd be willing to recommend Elk Grove Toyota to others! Thank you for your business!

April 20, 2018

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Excellent service every time! I worked with Romeo AKA Romy. Super helpful and really listened to our needs. It was a pleasure working with him and the others involved in this proce More

by Jbolton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2018

Elk Grove Toyota responded

Thank you for the review! We appreciate your kind words for Romy! We're happy he was able to provide you with a 5-star experience! Thank you for your business!

April 12, 2018

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Excellent and Knowledgeable Customer Service! Primal, Miguel, Mark, and Romy, not only are friendly people but also are very knowledgeable of the so many aspects of Toyota Customer Service......th More

by WINSTON P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Primal Kumar , Mark Kleefeld

Apr 12, 2018

Elk Grove Toyota responded

Thank you for leaving us this review! We're happy to hear our staff was able to provide you with friendly, knowledgable customer service! Thank you for your business!

March 30, 2018

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Employee Rating

First time buying a new car 😊 It was my first time buying a car, the experience was great because of the help of the staff in elk grove toyota specially Romy Cruz who was one of th More

by BADETTULIAO1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Apr 01, 2018

Elk Grove Toyota responded

Thank you for your review! We appreciate your business! We hope your next experience will be 5-star worthy!

September 06, 2016

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Employee Rating

Third Purchase This is my third purchase of a new vehicle from Elk Grove Toyota since September 2013. Romy Cruz and Jay Chhim were both friendly, informative, and ma More

by CSaldana2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Chhim

Sep 15, 2016

Elk Grove Toyota responded

Congratulations on your new vehicle. I was delighted to hear Romy Cruz and Jay Chhim were both friendly, informative and were able to make your purchasing experience stress free. We strive for excellent customer service. Thank you for taking time out of your day to share your experience here online. Sincerely, Jeannette Blair Customer Relations Manager

September 01, 2016

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Employee Rating

Fast and Easy! Very knowledgeable Seriously look for Mr. Romy Cruz! Best Agent I have dealt with (out of 5 from different car dealership in the area). I did not feel any pressure from More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Her

Sep 20, 2016

Elk Grove Toyota responded

Congratulations on your new car! We hope you have been enjoying it. I am thrilled to hear you had an enjoyable experience here at our dealership with Romy Cruz. I will be sure to share your kind review with him and his Manager John Thorpe. Thank you for taking time to review our dealership here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

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