Ron Gay | Page 4
Service and Parts Director
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Dealership Experience
32 yrs
Industry Experience
32 yrs
Languages Spoken
English
82 Reviews
Write a Review82 Reviews of Ron Gay
January 27, 2022
They did a great job detailing my vehicle. Sean has a great team and I look forward to visiting them again in the future! great team and I look forward to visiting them again in the future! More
Other Employees Tagged: Kristin Buffington, Ed Barnes, Christie Ledbetter , Jorge Banos Jr, Sean Garrett, David Gonzalez
September 10, 2021
I was very unhappy with the service I received. I was scheduled for a oil change and they were supposed to replace my kicker tailgate speaker. The oil change was fine but instead of replacing my speaker. scheduled for a oil change and they were supposed to replace my kicker tailgate speaker. The oil change was fine but instead of replacing my speaker. I was told that the tech had gotten it to work but when I came to pick up my truck the speaker was not working that’s why it was supposed to be replaced. I was told by the tech that he doesn’t know why it’s not working and I need to go YouTube to learn how to work it. I explained to him I know how to work the speaker it doesn’t work that’s why it was supposed to be replaced and the replacement speaker is here. I knew this because I received a call to schedule to have the speaker replaced. So now I’m still waiting to get the speaker that doesn’t work replaced again. So far it’s been a week and no one has reached out to get the problem resolved More
Other Employees Tagged: Jorge Banos Jr
September 08, 2021
The agent who assisted me went beyond the call of duty to see that I was well taken care of and at a rapid pace, he took me to the waiting welcome me to snacks ,water and coffee ,came by regular to see if I see that I was well taken care of and at a rapid pace, he took me to the waiting welcome me to snacks ,water and coffee ,came by regular to see if I needed anything and to let me where I stood on readiness of vehicle ,highly recommended gentleman I appreciate him very much. More
July 27, 2021
Very polite and professional service representative. Very easy to talk to and explained things thoroughly. Much appreciated. I will definitely visit this service department again. Very easy to talk to and explained things thoroughly. Much appreciated. I will definitely visit this service department again. More
Other Employees Tagged: Kristin Buffington, Ed Barnes, Rina Centeno , Jorge Banos Jr, Danielle Edwards, Tate Gardner, Sean Garrett, David Gonzalez, Drew Pederson
July 02, 2021
Great Service with Professional and friendly people. I can always depend on both Sean Garrett and Jason Blanchard to ensure that I receive excellent service. can always depend on both Sean Garrett and Jason Blanchard to ensure that I receive excellent service. More
Other Employees Tagged: Ed Barnes , Sean Garrett, Jason Blanchard
April 01, 2021
Great Job! There are Not enough words to tell you how pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. More
Other Employees Tagged: Ed Barnes , Sean Garrett
December 08, 2020
I have always been pleased with the service at this Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. More
Other Employees Tagged: Kristin Buffington , Sean Garrett, David Gonzalez, Tom Lyden
November 17, 2020
Service was thorough and they got me in and out efficiently and in the timeframe promised. Service team from reception to techs to managers are always great. efficiently and in the timeframe promised. Service team from reception to techs to managers are always great. More
Other Employees Tagged: Kristin Buffington , Sean Garrett, David Gonzalez, Tom Lyden
October 30, 2020
I was there 3 and a hour hours for just a oil change and when they got through they had over a 1700.00 bill that they said my new car needed it’s crazy when they got through they had over a 1700.00 bill that they said my new car needed it’s crazy More
Other Employees Tagged: Kristin Buffington , Sean Garrett, David Gonzalez, Tom Lyden