Ron Marmolejos
Ron Marmolejos at Brogan Cadillac Totowa

Ron Marmolejos | Page 5

Service Consultant

Brogan Cadillac Totowa

112 route 46 East
Totowa, NJ 07512

4.7
55 Reviews
4.7

55 Reviews

Write a Review

55 Reviews of Ron Marmolejos

January 11, 2023

Dealership Rating
Employee Rating

Service writers sincerely want to keep your car in top running condition. Service department personal are courteous and knowledgeable, and the department itself is very efficient, More

by pauldesisto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone , Cliff Beebe

Jan 11, 2023

Brogan Cadillac Totowa responded

The entire Brogan Cadillac team deeply appreciates your continued support, Paul! Thanks for choosing Brogan Cadillac and we will see you next time!

December 20, 2022

Dealership Rating
Employee Rating

Always treated with friendliness and professionalism. Kept informed of all service progress and costs.of services. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Santana Sr, Mike Perry

Dec 20, 2022

Brogan Cadillac Totowa responded

We’re glad we could deliver a 5-star experience, Mary! Thank you for working with us here at Brogan Cadillac.

October 18, 2022

Dealership Rating
Employee Rating

The staff is pleasant and helpful. . they answered all your questions to the best of their knowledge. More

by Ethomson320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Brogan Cadillac Totowa responded

It was our pleasure to work with you! Thank you for trusting Brogan Cadillac with your business and your vehicle. We hope to welcome you back again down the road!

September 21, 2022

Dealership Rating
Employee Rating

The staff s very friendly and polite, but I am no very happy with the services, I didn’t get the full explanation of what they did. So I am not sure if they did More

by Marta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Brogan Cadillac Totowa responded

Marta, while it is good to hear that our team was professional and friendly, I am sorry that you didn't receive the communicative, top-notch service we pride ourselves on. I would be more than happy to speak with you directly and address any questions and concerns you still have. Please give me a call when you have a moment. Thank you, Nicole Ely - Customer Service Manager - 973-785-4300

June 27, 2022

Dealership Rating
Employee Rating

Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

by Mitka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone, Victor Santana Sr

Jun 28, 2022

Brogan Cadillac Totowa responded

Thank you for the great review! We are so glad to hear that Tony has delivered such successful service over the years. We appreciate your continued business and are looking forward to seeing you back at Brogan Cadillac!

June 21, 2022

Dealership Rating
Employee Rating

I have been seeing Brogan and in particular, Ron from service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K More

by tmkspams@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Brogan Cadillac Totowa responded

Thank you so much for this excellent review! We're thrilled you have enjoyed working with Ron and our team here at Brogan Cadillac. We appreciate your support and loyalty and we look forward to seeing you next time!

June 07, 2022

Dealership Rating
Employee Rating

Well organized, clean, and neat. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. More

by smorosidibe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Brogan Cadillac Totowa responded

Your confidence in our work means the world to us! Thank you for choosing Brogan Cadillac and for sharing your positive feedback. We look forward to your next visit!

Jun 08, 2022

smorosidibe responded

Look forward to continuously servicing with you.

June 07, 2022

Dealership Rating
Employee Rating

Picked ordered part they installed it also did oil ch. and rotation did not take long More

by WF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Idone

Jun 07, 2022

Brogan Cadillac Totowa responded

We are thrilled that we could assist you with your parts and service needs! Thank you for choosing Brogan Cadillac and for stopping by to share your feedback. Have a wonderful day!

June 07, 2022

Dealership Rating
Employee Rating

It was very easy to get an appointment for an oil change. When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the serv More

by nancyd16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Brogan Cadillac Totowa responded

Our sincerest thanks to you for taking the time to leave us this excellent review! We're thrilled that you felt getting an oil change here at Brogan Cadillac was accessible and smooth. We hope to continue working with you!

April 27, 2022

Dealership Rating
Employee Rating

Wasting time and money. I went there because my car has a problem with the break. My car was there for 4 days and they did not fix anything. They changed a tire air sensor a More

by taxone2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2022

Brogan Cadillac Totowa responded

This feedback is concerning to receive. We strive to deliver seamless and straightforward service, and it is disappointing that we have left the wrong impression. I apologize for the issues you have encountered with your vehicle and working with my team. I would appreciate another chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to give me a call. Thank you, Nicole Ely - Customer Service Manager - 973-785-4300

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