"Simple, honest. "
Great process, up front and honest. I had less than ideal experiences with other area dealers but finally found some people worth working with at Royal Moore.
"Best sales consultant ever!"
I was looking for a new experience buying a new car and didn't want to have the same "runaround" I've had in the past, and I found exactly that with Bob Porter at Royal Moore Toyota. Bob was very attentive in every aspect of the process and helped me to find exactly what I wanted - looking for the exact car at every dealer in the Northwest. I will happily return to this dealer. Very well staffed and organized throughout.
"Fair price for used Prius in great condition!"
My wife and I knew what we wanted going into this dealership so we really didn’t need to be sold on anything, but our representative, Norgen, was very pleasant to work with. The car itself was very clean compared to other places we test drove cars and the waiting area was comfortable. This later part is rather important when trying to buy a car b/c you spend so much time sitting and waiting for counter offers during negotiations. The whole process is unavoidably overwhelming wherever you go, but at least here the environment was spacious, clean, and comfortable. Norgen was calm, patient, and didn’t pressure us to purchase at all, which we appreciated. Our only disappointment was that this dealership, unlike another we considered purchasing through, did not offer a warranty package that we could afford. In conclusion, we’re happy to be new Prius owners and hope this car will serve us and the environment well!
"Amazing sales staff"
These guys worked so hard to get me out of a bad loan and into a great one. Amazing customer service and staff. Thank you to Jordan, Ron, Nick and Nate!!!
"Great dealership, excellent sales people and great service"
- Jordan 1
Aws has always been very helpful when I have purchased cars from this dealership. He is very knowledgeable and is always ready to do his best to get me a great deal. I have purchased three cars from him so far and each time I have left very happy and confident I received a good deal for both of us. I would happily recommend him to anyone. If I can give him 10 stars i would. I want thank Nick,Nate,Ron,Brent and Rick for their great service.
"Such an amazing experience will be recommending it!"
Our sales advisor Aws did an amazing job explaining every detail in the Highlander and I never enjoyed a test drive like the one we did with him ! He really knows what he’s talking about and gave us so many options and got us exactly what what we want !
I also want to thank Nick ,Nate , Ron , Brent and Rick Murray for their help too
"New Car purchase from Norgen Bolano"
We couldn't be more pleased with our purchase of a new prius. Norgen couldn't have been more helpful & more kind. He stayed with us through the whole purchase & kept us company while waiting for our deal to be made. We left feeling not only that we had a good buying experience but that we also made new friends. They bent over backwards to make us happy with our purchase. Not only was Norgen (our great salesman) the best, also were Ron & Pam the sales managers & Nate in signing all the papers. This is our second purchase with Royal Moore & we will always come back to Royal Moore!
"So happy "
These guys worked hard for me! This was my first time buying a new car and it was a good experience. I will do all my car business here!
"Relaxed, No Pressure Buying Experience"
- Toyota Family
Michael, Nick, and Ron made the buying and closing experiences very easy. Michael spent additional time demonstrating the new car features following our purchase. We highly recommend Royal Moore Toyota.
Other Employees Tagged:
"We were very impressed!"
Checking on-line, my husband visited a couple dealerships that showed they had the Highlander we wanted! He only got the run around and found out it wasn't there.
Royal Moore, not only had the last one in the Portland area, but he incountered Michael Heusler, whom took the time explaining everything about it. Then he came in on his day off, to go over everything with me!
Everyone was very friendly and courteous...we never felt pressured! It was a very pleasant experience!