Ron Sjahfiedin | Page 11

Great place to buy a vehice! Falmouth Toyota met and surpassed all my expectations. Ronnie is a delight to work with, and seemed to understand my reticence with new-car buying. Falmouth Toyota met and surpassed all my expectations. Ronnie is a delight to work with, and seemed to understand my reticence with new-car buying. Haven’t bought one in 18 years, so this was all new to me. He offered me a far better deal than other Toyota dealerships. Someone met us at the boat and took us up to the dealership so we could “kick the tires” and sign the papers. Bam! We came home with our new car! Complete with inspection sticker. Of course, learning to drive one of these babies is like learning to drive all over again but Ronnie made sure I knew the basics, like starting it and connecting the bluetooth. One trip off-island and it was done! I worked with John for financing and he was terrific, too. The facilities are clean, and we got a taste of that when we had to line up for an inspection sticker. It was down around zero this day, and it was great being inside when we had to exit the vehicle for the sticker. The waiting room is clean and everyone who passed through was pleasant. A table to re-charge anything you have to plug in, beverages and snacks. I hope I won’t have to take it back until its 5,000 mi. checkup, but I won’t mind a bit when I do. More

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Great no hassle buying experience I have purchased several vehicles from Falmouth Toyota over the years and have all current vehicles serviced there also. Outstanding service departmen I have purchased several vehicles from Falmouth Toyota over the years and have all current vehicles serviced there also. Outstanding service department as they address any concerns I may have. Sales department (Ron) as well as Matt Murphy were outstanding as I searched for a reliable vehicle to purchase. Once again they filled my needs. I will not hesitate to call Ron and Falmouth Toyota when I'm in the market for another vehicle More

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excellent service I just bought a new to me 2017 Rav 4 from Falmouth Toyota. Everyone, especially my salesperson, Ron Sjahfiedin, went out their way to make sure I had I just bought a new to me 2017 Rav 4 from Falmouth Toyota. Everyone, especially my salesperson, Ron Sjahfiedin, went out their way to make sure I had a great car buying experience. I live in Boston but felt this was the best dealer for me. Several members of my family go here as well and highly recommended them More

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Awesome! Awesome dealership! Awesome staff and an awesome car! Had a great experience as usual with Falmouth Toyota. No need to look elsewhere! From the first Awesome dealership! Awesome staff and an awesome car! Had a great experience as usual with Falmouth Toyota. No need to look elsewhere! From the first call on the phone to the pick up of the vehicle. More

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Good service in selecting and purchasing a used car. Good service was rendered by the Service Department, who contacted the Salesman of my preference and by the Salesman, who ascertained my preferences, Good service was rendered by the Service Department, who contacted the Salesman of my preference and by the Salesman, who ascertained my preferences, let me test drive appropriate vehicles, then consummated the deal. My disappointments were: (1) no owners manual available; (2) no opportunity to purchase a third key (although requested); (3) not enough time to review the details of the documents requiring signatures; and (4) receiving in the mail a Toyota "Certification" for a seven year warranty that began in June 2017 although the purchase was made in August 2017 - with no prior explanation. I think that Falmouth Toyota is a very good dealership. This is why this is our third purchase here. More

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Used Toyota Tundra Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab wit Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab with front bucket seats and low mileage (<30,000 miles) that fit my budget. After a while I began to believe I was looking for a unicorn at the end of a rainbow. Just as I was about to give up, I found the Tundra I had been looking for on the Falmouth Toyota website. Upon discovering that the vehicle was still available, I made a mid-week trip (unannounced) down to the Falmouth Toyota Dealership for a test drive . . . a week later. Salesman Ronnie Sjahfiedin greeted me when I entered the dealership and after searching high and low for the key to the Tundra, discovered that the Tundra was being prepared for purchase by an buyer who beat me to the dealership by one day. Ronnie apologized, and took time out of his busy evening to join me and my son on a test drive of a 2017 model. Ronnie and I exchanged phone numbers and he assured me that he would be in touch in the event that the pending sale of the 2014 Tundra fell through. A few days later, Ronnie called to say that the sale of the Tundra to the original buyer did indeed fall through. Throughout the entire buying process, Ronnie was a consummate professional. Every promise he made relative to my requests for servicing the vehicle prior to finalizing the sale, he kept. Ronnie is a true man of his word and his word was backed in-full by Dealership Manger, Matt Murphy. Buying my Certified Used 2014 Toyota Tundra from Falmouth Toyota was a satisfying and stress-free experience. I unreservedly recommend Falmouth Toyota to anyone who lives in southeastern Mass or the Cape who is looking for a new or used vehicle. More

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Used Rav 4 purshase I had a great experience at Falmouth Toyota. I purchased a used Rav 4 . Jen Collins was very knowledgeable,and a great help ! Until I got to the loan I had a great experience at Falmouth Toyota. I purchased a used Rav 4 . Jen Collins was very knowledgeable,and a great help ! Until I got to the loan center was a little disappointed when I mentioned I wanted to check out other prices , and was immediately jumped down my throats and was told I was wasting their time . We had no right being in the Financial office !!!!! I wanted them to check out rates with my husband and I on loan , not just husband, and was told it would only make a 1-2 dollar difference, how much is $2.00 to you ?! Humer me , instead of acting as if I was being a pain ! Broken small molding in front under bumper . I was told well it is a used car !! I'm still spending 21000.00 !!! More

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Highly recommend I highly recommend Falmouth Toyota. They were courteous, not overly pushing you to buy, and very helpful! When I am ready for another car, I will I highly recommend Falmouth Toyota. They were courteous, not overly pushing you to buy, and very helpful! When I am ready for another car, I will definitely go back to Falmouth Toyota. More

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Focused on what I needed and liked. Mike and Ron were sensitive to my payment goals, and patient as I made a decision about what vehicle to lease. Their goal was that I would be happy w Mike and Ron were sensitive to my payment goals, and patient as I made a decision about what vehicle to lease. Their goal was that I would be happy with my new leased RAV4. More

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Our "new to us" 2013 RAV4 So many of you. Who needed so many of you? I guess we needed so many of you. We were fine with Ron. Then Matt stepped in and very soon after that So many of you. Who needed so many of you? I guess we needed so many of you. We were fine with Ron. Then Matt stepped in and very soon after that Tom stepped in. We were fine with Ron. In any case we were doing just fine and it was a blast with so many of you. Hold on to Ron. Had to come back after reading last question: "Were you left alone for more than 5 minutes.....?" Are you serious? I especially liked the final part after purchasing our RAV4. The inspection. Dealing with so many elves just before Christmas? Who wouldn't enjoy the experience? Once we got the car home I thought that might be the end of it (except for paying for it of course). The end? No way. We got 5 phone calls from Falmouth Toyota - each and every phone call was friendly and nice. I continued to say as I picked up the phone day after day after day, "You are not getting the car back." I forget what the calls were about except they kept coming and they became a household funny. "It's Toyota again honey!" And this survey proves it doesn't it? "It's Toyota again honey!" More

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