Ron Steele

Jake was amazing from start to finish. My entire experience at this dealership has been amazing. My entire experience at this dealership has been amazing. More

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Everyone throughout the car-buying process was GREAT! Friendly, helpful, and professional. They guided me through the process, which I hadn't done in over 15 years (I had a Toyota vehicle that I drove Friendly, helpful, and professional. They guided me through the process, which I hadn't done in over 15 years (I had a Toyota vehicle that I drove until I couldn't, which I also bought from Toyota of Naperville). While some decisions weren't easy for me, everyone was patient and informative, which I appreciated, and it gave me time to consider everything. In my earlier years, I might have considered that the only thing worse than buying a new car was a trip to the dentist. I was wrong. This was delightful, and I might even say that, even before going, I contemplated a case of "buyer's remorse"; the reality was nowhere near that. Dare I say I actually had a delightful time. Thank you to Jake, Geoff, Ron, and David for all of your assistance and friendliness. I would love to say that I'd buy my next car through you, but, at my age, this might be my last. (I joke about my age a lot!) More

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Mr Altcantar was a great help throughout the process. Really knowledgeable, honest and responsive. Would buy a car from him again. Really knowledgeable, honest and responsive. Would buy a car from him again. More

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Highly recommend this dealership, and especially Jake Huizenga as your Product Specialist. Jake was extremely knowledgeable, helpful, and patient as we selected a Tacoma. The dealership provided very f Huizenga as your Product Specialist. Jake was extremely knowledgeable, helpful, and patient as we selected a Tacoma. The dealership provided very fair pricing. Great overall experience. More

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Our Product Specialist, Edgar Alcantar is outstanding! He is very knowledgeable, and patient. I will continue to refer family and friends to Edgar. He is very knowledgeable, and patient. I will continue to refer family and friends to Edgar. More

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Very friendly, quick to provide cars i was interested in and helped answer all the questions I had at the time. and helped answer all the questions I had at the time. More

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Emil Torres did an amazing job helping me out with my new Tacoma. He was quick and helpful. Tacoma. He was quick and helpful. More

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Jake was incredibly patient, knowledgeable, and made sure my parents and I felt comfortable and informed throughout the entire process. He took the time to answer all of our questions without any pressure, w my parents and I felt comfortable and informed throughout the entire process. He took the time to answer all of our questions without any pressure, which made a huge difference. More

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It's a shame, but I had to remove my initial review which was positive, to negative. My car was in a minor accident the day after I purchased it (from Toyota of Naperville). UGH. I was hit by a car that ha was positive, to negative. My car was in a minor accident the day after I purchased it (from Toyota of Naperville). UGH. I was hit by a car that had hit another car and slid into my front bumper. Damage was fixed, etc. My Corolla is a fantastic car, BUT something is wrong with the AC. I was honest and told Toyota of Naperville about the accident, when I brought the car in due to the AC issue. Let me point out the elephant in the room. The car was under FULL warranty (it's a 2025) and I bought an extended warranty, too. Warranties are NOT voided due to an accident. They're voided for other issues, but NOT an accident, especially like the bumper damage to the car. Because if that was the case, then what's the point of a warranty? If this is the case, then Toyota doesn't stand up for its product. The dealership looked at the car, found the AC didn't have any gas, charged it, and said it was fixed. They didn't check anything else with the car AC. There is more to this issue and I'll post it moving forward. I'll provide an email if anyone wants to know the entire issue. More

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Excellent experience dealing with our salemaen Mike. However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was r However dealing with the finance Manager Ron Steele was an absolute nightmare. In trying to sell us one of their many extended warranties he was rude, condescending and blatantly insulting. On several occasions called into question my wife’s intelligence and decision to purchase the vehicle. Called into question her decision making do to her occupation as a teacher. Said he was surprised a teacher would decide not to get the warranty he was offering. Said he was “scared” to sell my wife her car and let her leave with it. More

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