Ronan Wood
Ronan Wood at Mercedes-Benz of Annapolis

Ronan Wood | Page 2

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of Ronan Wood

February 01, 2024

Dealership Rating
Employee Rating

The dealership is first class. Always a quick drop off and pick up process. The service is done correctly and in a timely manner. More

by clepore26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2024

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Dealership Rating
Employee Rating

Ronan has been my adviser over the past few years and is a pleasure to work with. He is professional and very knowledgeable about what needs to be done. He also provides additional information to help me ma More

by tharris
Workmanship
Service Time
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Tharris, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis - Service Center as your first choice for service!

January 31, 2024

Dealership Rating
Employee Rating

Mr. Wood has been excellent!!! He is great to work with and always keeps me updated on what’s going on with my vehicle. He provides excellent advice to ensure my vehicle is getting the highest quality of s More

by Coachqbs7613
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Annapolis!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2024

Dealership Rating
Employee Rating

The dealer is convenient and helpful. The only issue is with the length of time required to get an appt. More

by Eudy819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

January 31, 2024

Dealership Rating
Employee Rating

Ronan is a pleasure to do business with . He is always kind , professional and knowledgeable. Highly recommended him to anyone . More

by Jamie Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

Feb 02, 2024

Mercedes-Benz of Annapolis responded

Hi Jamie, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

December 29, 2023

Dealership Rating
Employee Rating

Sean was so helpful and his knowledge on my issues were outstanding. Super personable and easy to talk to! Thank you Sean! More

by AshleyStarr
Recommend Dealer
Yes
Jan 01, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

December 27, 2023

Dealership Rating
Employee Rating

Very welcoming and customer service is exceptional and professional. I will recommend them to friends and family More

by cabindad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Mercedes-Benz of Annapolis responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

December 03, 2023

Dealership Rating
Employee Rating

The entire team always leans in and steps up to handle whatever issues come at them. And they do it quickly yet capably every time. More

by ELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Nevitte

Dec 04, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

December 01, 2023

Dealership Rating
Employee Rating

Everyone is very friendly and willing to help. They are very responsive to my questions I msy have about my car. More

by Katied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2023

Mercedes-Benz of Annapolis responded

Hi Katied, thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Dec 02, 2023

Mercedes-Benz of Annapolis responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 30, 2023

Dealership Rating

I only receive the most exceptional customer service from Ronan at Mercedes. It was a part of the reason I bought a Mercedes because of their amazing customer service. More

by Melissa1
Recommend Dealer
Yes

Other Employees Tagged: Chris Cole

Dec 01, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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