Best vehicle buying experience we have had ever.
Sales staff was exceptional especially Ronell Williams. We highly recommend.
Sales staff was exceptional especially Ronell Williams. We highly recommend.
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by RWARD16
Verified Customer
Verified Customer
Mar 25, 2024 -
Rivard Buick GMC responded
I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
I do not like the fact my free oil change is only
redeemable at Rivard since I live in JAX.
redeemable at Rivard since I live in JAX.
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by Larry
Verified Customer
Verified Customer
Mar 05, 2024 -
Rivard Buick GMC responded
Larry, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can discuss your experience further.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Not a very good buying experience.
We worked out a deal on Tuesday. Our salesman Ronell wasn’t going to be back in til Thursday after 12:30. We drove from North Port up to the dealersh
We worked out a deal on Tuesday. Our salesman Ronell wasn’t going to be back in til Thursday after 12:30. We drove from North Port up to the dealership in Tampa to pick up our new truck on Thursday. Everyone said it would only take an hour or 2 at the most to finalize everything. However, it wasn’t even ready! We waited around for HOURS. We did not get out of the dealership til just after 5:00. Just in time to catch all of the rush hour traffic heading South on I75. Disappointing,for sure.
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by danilovicsg
Verified Customer
Verified Customer
Feb 20, 2024 -
Rivard Buick GMC responded
Dani, I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
It was a beautiful experience.
The sales agent Mr. Rowell Williams knows his job and he is a pro. Nice experience. Good job guys.
The sales agent Mr. Rowell Williams knows his job and he is a pro. Nice experience. Good job guys.
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by idbutgod
Verified Customer
Verified Customer
Feb 12, 2024 -
Rivard Buick GMC responded
I am truly grateful for this awesome review! We are thrilled that Rowell was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Thank you Ronell for all your help and everything you
done to make my dream purchase come true. Thank you!!!
done to make my dream purchase come true. Thank you!!!
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by rodriguez_isidro1
Verified Customer
Verified Customer
Jan 26, 2024 -
Rivard Buick GMC responded
We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Ronell was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Great service good communication and very polite very
good experience I would recommend anyone I could it was a very good experience
good experience I would recommend anyone I could it was a very good experience
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by DLEESMILEY77
Verified Customer
Verified Customer
Jan 24, 2024 -
Rivard Buick GMC responded
Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Rivard Buick GMC satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
11 out of 10 couldnt be happier.
Ronell and the great people of Rivard GMC Buick will take care you.
Ronell and the great people of Rivard GMC Buick will take care you.
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by rexrodgers2000
Verified Customer
Verified Customer
Jan 17, 2024 -
Rivard Buick GMC responded
Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Great service.
Pricing was better than any dealer near me, traveled over 200 miles to do business with them. Easiest process in buying I have ever had, the price
Pricing was better than any dealer near me, traveled over 200 miles to do business with them. Easiest process in buying I have ever had, the price is the price with no games. Thanks again….
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by nwrenn
Verified Customer
Verified Customer
Dec 21, 2023 -
Rivard Buick GMC responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Ronell was great.
It was the best experience at a dealership I have had. Thank you
It was the best experience at a dealership I have had. Thank you
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by Suzukirider64
Verified Customer
Verified Customer
Nov 28, 2023 -
Rivard Buick GMC responded
I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again!
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
Ronel was great!
He was very friendly and listened to my needs. I couldn’t have asked for a better person to buy a truck from. Most dealers would walk away after the
He was very friendly and listened to my needs. I couldn’t have asked for a better person to buy a truck from. Most dealers would walk away after the sale, but this guy went beyond.. How many would you find to help me move a portable fuel tank with fuel in it to get off my old truck onto my new truck? Well he did! Exceptional service! Check this guy out!
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by horsentrail
Nov 21, 2023 -
Rivard Buick GMC responded
Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Ronel and our team were able to help find the perfect vehicle for you. We would love to work with you again.
Sincerely,
Justin Ramer
j.ramer@rivardbuickgmc.com
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7 yrs, 6 mos
