Ronni Travers
Ronni Travers at Herb Chambers Lexus of Sharon

Ronni Travers | Page 14

Service Advisor

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

5.0
737 Reviews
5.0

737 Reviews

Write a Review

737 Reviews of Ronni Travers

August 01, 2024

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Employee Rating

Very difficult to schedule an appointment. Called several times a week and received no call backs. Customer service at the service dept are very rude. The explanations to my questions about my More

by Lpazdejimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Herb Chambers Lexus of Sharon responded

Hi Lapazdejiminez - My apologies for the trouble you are having booking an appointment and the rudeness you experienced. We would love the opportunity to earn your trust back. Please contact me directly if I may be of assistance in the future. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

August 01, 2024

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Very happy with the service I received, needed brakes and 80k mile checkip. Everyone was very efficient from the drop off to the pickup! More

by Cindy.mcnamara
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 01, 2024

Herb Chambers Lexus of Sharon responded

Cindy, we're glad to hear you had a smooth experience with your brake service and 80k mile checkup at Herb Chambers Lexus of Sharon! Thanks for sharing your positive feedback!

July 31, 2024

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As always, the only place I’ll get my car serviced! Professional and never oversold. More

by Barry.Rubenstein
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Recommend Dealer
Yes

Other Employees Tagged: Randy Vicente

Jul 31, 2024

Herb Chambers Lexus of Sharon responded

The team at Herb Chambers Lexus of Sharon loves seeing great reviews! Thank you, Barry!

July 24, 2024

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I am always very comfortable at Herb Chambers. I have confidence in my service representative and am always satisfied that she only recommends what must be done. More

by Joemosc
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Recommend Dealer
Yes
Jul 24, 2024

Herb Chambers Lexus of Sharon responded

Joe, we're delighted to hear that you feel comfortable and confident with our team at Herb Chambers Lexus of Sharon. Thanks for your trust and support!

July 23, 2024

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Ronni takes great care of my two Lexus RX 350. She fixes what needs to be done and does not try to upsell what I don’t want or need. The service prices are excellent and you get the Lexus quality More

by Jeff Alpert
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2024

Herb Chambers Lexus of Sharon responded

Jeff, we're delighted to hear that Ronni and the team at Herb Chambers Lexus of Sharon provide you with excellent service for your Lexus RX 350s. Thanks for choosing us as your go-to place!

July 19, 2024

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Our experience with service at Herb Chambers in Sharon has always been excellent. Ronni is great to work with and as always helpful. No complaints. More

by Pingraham
Service Price Transparency
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Recommend Dealer
Yes
Jul 22, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your positive experience with Ronni and the team at Herb Chambers Lexus of Sharon! We're glad to hear that our service continues to meet your expectations.

June 05, 2024

Dealership Rating
Employee Rating

Excellent service as always. Scheduling is easy. Work completed on time and issues explained clearly. More

by rbroughton13
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Prusak

Jun 06, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to hear that you had another great experience with us at Herb Chambers Lexus of Sharon. Thanks for highlighting our easy scheduling and clear communication!

June 04, 2024

Dealership Rating
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Check in was smooth. The advisor quickly processed the work order and the work was completed on time and in good order. Great place to have car serviced The advisor was g More

by mazzarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Kline

Jun 04, 2024

Herb Chambers Lexus of Sharon responded

Thanks for sharing your experience! We're glad to hear the check-in process was smooth and that our team at Herb Chambers Lexus of Sharon took good care of you. We appreciate your support!

May 15, 2024

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Employee Rating

The service rep Ronni was amazing as always and very professional. I had another great experience with Lexus service department. Ronni was also helpful with introducing me with a sales agent from Lexus More

by Keith
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Service Communication
Recommend Dealer
Yes
May 15, 2024

Herb Chambers Lexus of Sharon responded

Keith, it's great to know that Ronni provided you with such excellent service at Herb Chambers Lexus of Sharon. We're looking forward to assisting you with your future purchase!

May 14, 2024

Dealership Rating
Employee Rating

Lexus of Sharon always has exceptional service! My service representative Ronni is always willing to go the extra mile when it comes to customer service. That’s why I keep coming back! More

by skaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've had consistently exceptional service with us at Herb Chambers Lexus of Sharon! It's great to see Ronni going the extra mile for our customers. We appreciate your loyalty and look forward to serving you in the future!

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