Ronnie Carter | Page 3

Id like to thank Jenkins Nissan for their outstanding customer service! Ive owned my Nissan for a year and have had terrible experiences at other locations. My car was serviced by Carmax in Tampa and the customer service! Ive owned my Nissan for a year and have had terrible experiences at other locations. My car was serviced by Carmax in Tampa and the service there was herrendous! My car has been back and forth to Nissan Maus in Tampa, and they misdiagnosed and failed to complete the repair correctly three times! Then I began taking my car to Wesley Chapel Nissan. They are cocky and short with you there, poor customer service, no care, and they misdiagnosed a problem with my car twice and lied about the diagnosis because they didnt want to repair the issue while it was still under a full warranty. The issue was never actually repaired when they said it was, and gave me a wishy-washy explanation of what the problem was. Awful experience with them. 10 months ago I moved to Leesburg and have been using Jenkins Nissan for my car care services since. Always a great experience, my car gets repaired quickly and correctly every time, with super friendly attendants who take the time to answer all your concerns. Excellent customer service! My last service on Monday, March 20th, 2023. The boss man, "Ronald Carter", took excellent care of me and my car! He has a wonderful personality and took the time to address all the concerns I was having. He got me out the door quickly with my car repaired and running again so that I could still get to work that evening instead of calling out or having to take a taxi to work. I highly recomend this location and its services. They have an outstanding team working there. Thank you to all the employees at Jenkins Nissan of Leesburg for your outstanding customer service, I truly appreciate you all! More

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The service was completed as planned. This was my first service since purchasing the car. This was my first service since purchasing the car. More

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The people at the dealership were friendly and helpful. My car was serviced quickly, and I could take to the service associate My car was serviced quickly, and I could take to the service associate More

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Always the best customer service and works with me to get in even with last minute scheduling. It is appreciated! in even with last minute scheduling. It is appreciated! More

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You guys are the best! Every time I show up you guys treat me great, provide above the standard in service and even on tall tasks that I ask for on any short notice you guy Every time I show up you guys treat me great, provide above the standard in service and even on tall tasks that I ask for on any short notice you guys help me out and do it the fastest timely manner I've ever experienced. More

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The dealer delivered exceptional service. Everyone I spoke to was helpful and knowledgeable. All work was clearly explained upfront and completed as promised. Everyone I spoke to was helpful and knowledgeable. All work was clearly explained upfront and completed as promised. More

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Ronnie got me right in and taken care of. Made sure to find my plan and explain what was covered. Answered my questions and promised to get me out as soon as possible. Great service, even i Made sure to find my plan and explain what was covered. Answered my questions and promised to get me out as soon as possible. Great service, even if I have to drive an hour. It's worth it. More

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I have been trying to reach Maria Director of Customer and Community Relations 352-620-2264 Ext. 3487 for over a week and unable to reach her and her voicemail is full due to and horrible experience for and Community Relations 352-620-2264 Ext. 3487 for over a week and unable to reach her and her voicemail is full due to and horrible experience for nearly 1 year plus I feel that I was charged for service and a battery that I did not need and doesn't appear to be new nearly $500. More

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Ronnie Carter made me feel so welcome immediately with just the right questions and with humor. He walked me to where I needed to wait and was in touch with me with updates on my cars progress. just the right questions and with humor. He walked me to where I needed to wait and was in touch with me with updates on my cars progress. More

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Ronnie in the service department took great care of us. He explained the repairs thoroughly, gave us a reasonable timetable to expect, and made us feel appreciated. He explained the repairs thoroughly, gave us a reasonable timetable to expect, and made us feel appreciated. More

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