Rosalie Isern | Page 5

Customer service is very important to me, and this dealership and the staff working there are "TOP NOTCH"!!! I have not had an issue that they were not able to resolve since I have done business ther dealership and the staff working there are "TOP NOTCH"!!! I have not had an issue that they were not able to resolve since I have done business there since 2017. GREAT JOB!!! More

by glediger Verified Customer Verified Customer

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Best service every single time! !!! Everyone in service is fabulous! Everyone at Lexus of Wichita are absolutely fantastic!!! Can’t recommend them enough! !!! Everyone in service is fabulous! Everyone at Lexus of Wichita are absolutely fantastic!!! Can’t recommend them enough! More

by R.ISERN1127 Verified Customer Verified Customer

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We had a great experience with our vehicle purchase. Our experience went very well, we would recommend you. Our experience went very well, we would recommend you. More

by tmead59 Verified Customer Verified Customer

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Excellent dealership experience with knowledgeable and attentive customer service. Purchased used vehicle and well worth my my time and travel to purchase. attentive customer service. Purchased used vehicle and well worth my my time and travel to purchase. More

by bvfraser4 Verified Customer Verified Customer

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Dealership was very transparent about work being done on vehicle. I was kept updated with referenced work. I was very clear with recommendations and was able to make an informed decision. I was treated with vehicle. I was kept updated with referenced work. I was very clear with recommendations and was able to make an informed decision. I was treated with courtesy and respect. More

by ccalderwood0 Verified Customer Verified Customer

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They care about all the details and in a very timely manner. Everyone is so helpful and kind. manner. Everyone is so helpful and kind. More

by amyread Verified Customer Verified Customer

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Very friendly, accommodating, and informative. I really don't have anything else to add to this review. I really don't have anything else to add to this review. More

by slleftwich46 Verified Customer Verified Customer

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I found the vehicle that I wanted on the internet and at Lexus of Wichita. Initial contact was through the internet and received immediate response. Rosalie was the salesperson and she was awesome. Commu Lexus of Wichita. Initial contact was through the internet and received immediate response. Rosalie was the salesperson and she was awesome. Communication via text and telephone. Decided on a price, wired the money, and the car delivered 600 miles away within a week. Could not be happier. More

by Kay15 Verified Customer Verified Customer

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Our experience with this dealership is that they were fair, patient, no pressure and informative. fair, patient, no pressure and informative. More

by cmacall7 Verified Customer Verified Customer

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1st saleperson tarnished my image of Walser. Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches Sassy, argumentative, condescending, didnt feel like she was here to help me. Heard comments like "well it is a used car" when i saw deep scratches in paint. She did show us the braking feature but knew we were irritating her due to being close to closing- i had cash and was ready to buy, but had to return 3x. Felt like she wasnt being honest and never on my team. Luckily for Walser, Rosalie redeemed the sale situation. Everyone else we encountered was respectful and kind including the guys who prepped the car More

by TINA. Verified Customer Verified Customer

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