Rose Hernandez | Page 11

It was a pleasure to make business with this dealership. Very costumer oriented, efficient and dedicated.to listen the costumer preferences. Very costumer oriented, efficient and dedicated.to listen the costumer preferences. More

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Tom was outstanding to work with! I will only be buying cars from Tom in the future! I will only be buying cars from Tom in the future! More

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Huge place, a lot of places to rest, nice facilities for customers to hang out. Their auto shop space in the back is humongous. Ehsan was great, went in after work so it was late. We kept every fast and sim customers to hang out. Their auto shop space in the back is humongous. Ehsan was great, went in after work so it was late. We kept every fast and simple, mainly was the price was negotiated within the emails. But overall really helpful guy, will come back for him. More

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Great to work with. Answered all my questions. Very personable and very professional. Was very prompt on answering questions on email. Explained the entire process thoro Answered all my questions. Very personable and very professional. Was very prompt on answering questions on email. Explained the entire process thoroughly so I had minimum questions. Always offered water as we discussed the car buying process. Would highly recommend Pat and Valley Honda. Thanks for a great car buying experience. More

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Lance was very helpful during the whole leasing process. I appreciate his assistance so much! He made it possible to help me get the car I wanted within my budget. Rose also was very kind and helpful. Thank I appreciate his assistance so much! He made it possible to help me get the car I wanted within my budget. Rose also was very kind and helpful. Thank you so much and always so happy to be a customer. More

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Lance was very helpful in making purchasing the car very easy and smooth. Answers all my questions and provided excellent customer service to us. Hope to see him again for any questions. easy and smooth. Answers all my questions and provided excellent customer service to us. Hope to see him again for any questions. More

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I have bought 5 cars from valley Honda and have always had an amazing experience but this time was the best! Emmanuel (Manny) was a great salesman! I came to the dealer before they officially opened but t had an amazing experience but this time was the best! Emmanuel (Manny) was a great salesman! I came to the dealer before they officially opened but that didn't stop Manny from helping me. Everyone involved in my purchase was highly professional and helpful! More

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I recently had the pleasure of working with Jared B. during my car purchase, and I could not be happier with the experience. From the moment I walked into the dealership, Jared’s professionalism, knowle during my car purchase, and I could not be happier with the experience. From the moment I walked into the dealership, Jared’s professionalism, knowledge, and genuine care for his customers stood out. More

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Even though we live less than 10 minutes from our local Honda dealer we drive over an hour to purchase our Hondas from Valley (this most recent was number 4). Always the best selection, staff, service and Honda dealer we drive over an hour to purchase our Hondas from Valley (this most recent was number 4). Always the best selection, staff, service and price. McKenna Smith was excellent to work with...she is extremely professional, knowledgable, and very responsive. Great experience all around! More

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Outstanding Experience at Valley Honda – Highly Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’ Recommended! I’m writing this review on behalf of my friend, who is driving his brand-new Honda CR-V as we head to a New Year’s celebration. Here’s what he had to say about his experience at Valley Honda in Aurora, Illinois: “It all started on a Saturday night when I met Derek Lee. Derek was incredibly friendly, professional, and knowledgeable. He showed me cars I was considering, like the Honda CR-V and the Honda Accord, and worked with his manager to offer an excellent deal on the Touring trim. Although the deal was enticing, I wasn’t ready to decide and appreciated that Derek wasn’t pushy. He answered all my questions patiently, leaving a great first impression. I’ve always been drawn to the CR-V for its visibility and practicality. After the holiday, Derek followed up to check on my interest. His enthusiasm and willingness to help stood out, and he took the time to explain every detail. On my second visit, Dominic D'Alesio helped me explore additional trims of the CR-V and Accord EX-L. Dominic was professional, patient, and focused on finding the best fit for me. By the third visit, I decided on the CR-V but was unsure about the trim. Derek went above and beyond, even on a rainy day, to help me weigh the pros and cons of each option. He spent hours answering questions and ensuring I was comfortable with my decision. His dedication and expertise made a big difference. I also visited other dealerships during this process and was frustrated by their lack of engagement. Some added mandatory packages and hidden fees without transparency, even refusing to appraise my car unless I committed to purchasing. Derek, in contrast, was clear about all fees and explored various financial scenarios to ensure I fully understood my options. After completing the paperwork with the business department, Derek walked me through my new car, explaining its features, accessories, and how they could benefit me in different scenarios. His thoroughness and professionalism gave me confidence in my purchase. Honestly, if it weren’t for Derek and Dominic’s exceptional service, I might have gone elsewhere or even chosen a different brand. Their dedication made this the best car-buying experience I’ve ever had. Valley Honda’s service department is also outstanding—organized, spacious, and with great amenities. Even though it’s an hour away, I plan to return for future services. A huge thanks to Derek and Dominic, and the entire team for going above and beyond. If you’re considering a Honda, I highly recommend Valley Honda. You won’t be disappointed! Happy New Year! More

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