Rosina Molenda

Great experience! I’ve bought many cars and never said those words to sum up my experience but this was the exception! Thanks Rosey and Scott I’ve bought many cars and never said those words to sum up my experience but this was the exception! Thanks Rosey and Scott More

by wallytown Verified Customer Verified Customer

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Prior to buying the car I would get text messages from Rosina Molenda but after buying the car I sent Rosey a text message that one of the key fobs was not working. I never heard from her. Called David Ma Rosina Molenda but after buying the car I sent Rosey a text message that one of the key fobs was not working. I never heard from her. Called David Mangana and he said he would get back to me about it. He never did. Not even to find out if I rectified the issue myself. More

by gsoul1 Verified Customer Verified Customer

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Very professional, I didn't feel pressured, the sales team was knowledgeable. I felt like I was joining an exclusive family! team was knowledgeable. I felt like I was joining an exclusive family! More

by aj.roberts83 Verified Customer Verified Customer

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Horrible experience. Quoted me something then change it at the checkout. Received a threatening call from a manager called Brian to not allowing me to service the car I j Quoted me something then change it at the checkout. Received a threatening call from a manager called Brian to not allowing me to service the car I just bought when I posted my honest review. Asked me to remove it or change my review or he will deny service to the car. He cancelled my appointment with the geniuses to serve the car I bought horrible experience More

by Shahir Verified Customer Verified Customer

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Horrible experience. I bought a car from them and was quoted a price for two more years of CPO at the checkout the price changed. I wrote my review and was called a threa I bought a car from them and was quoted a price for two more years of CPO at the checkout the price changed. I wrote my review and was called a threatened by the manager that if I don’t remove the review I will not be welcomed or allowed to come to the dealership for any reason. Stay away please. More

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Quoted $3750 for additional CPO at checkout found that it is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have is not and was over $4600 Didn’t honor what was quoted! They got me for another $2300 in service for my trade in which was not needed. I didnt have a good experience to be honest and I feel like it was a trap More

by Shahir Verified Customer Verified Customer

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Fair dealing with a large inventory! Conveniently located on us 19 in palm harbor Florida.. Conveniently located on us 19 in palm harbor Florida.. More

by rogernorrissr219 Verified Customer Verified Customer

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When I choose a vehicle that I really liked I asked the salesperson about the service the car received before being placed on the lot. The sales person told me that goes through a multi point inspection, o salesperson about the service the car received before being placed on the lot. The sales person told me that goes through a multi point inspection, oil change, all the filters replaced, yada, yada. A couple of weeks later, I check the engine air filter, FILTHY, cabin filter, FILTHY, it makes you wonder if anything was actually done! This is not a complaint upon any specific manager or person, it's complaint about integrity, trust and professionalism. I've purchased vehicles from various dealerships and my experiences have been much better. This is a BMW dealership, this is Ferman's, this dealership also sells many other high end vehicles, this being said the buying experience must be five star, you must have that trust for your customers to return, you have to have a sense of urgency towards your customers so that they feel great about buying high end vehicles. In a nut shell you guys are courteous, you talk the talk, and walk the walk but you have to back it up with integrity. More

by maximus1 Verified Customer Verified Customer

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Thank you Rosi for helping us find a safe, super cool car for the newest driver in our family! You made our car shopping experience pleasurable and hassle free. We are so excited for our sons 16th birthday s for the newest driver in our family! You made our car shopping experience pleasurable and hassle free. We are so excited for our sons 16th birthday so that we can surprise him with his new car, courtesy of Ferman BMW, and Rosi! More

by axhira Verified Customer Verified Customer

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Rosie did an awesome job getting the SUV prepared and always ready to answer our questions and made sure we were happy in our buying experience. Joe Cleaver, (SEMPER FI) in finance was very knowledgable always ready to answer our questions and made sure we were happy in our buying experience. Joe Cleaver, (SEMPER FI) in finance was very knowledgable and made sure we understood and were satisfied with all the contractual paperwork. "I'll be back" More

by maximus1 Verified Customer Verified Customer

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