Rosina Molenda

She was great! Very knowledgeable about the vehicle, helpful, and was patient as we completed the paperwork after closing. Very knowledgeable about the vehicle, helpful, and was patient as we completed the paperwork after closing. More

by aimee.kalach Verified Customer Verified Customer

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No evidence of a multi-point inspection being done. I did my own at the GMC place and got a $5300 repair estimate for gaskets and seals for cam carrier plate that is leaking oil and is not recommended I did my own at the GMC place and got a $5300 repair estimate for gaskets and seals for cam carrier plate that is leaking oil and is not recommended for me to drive for a long period of time. So the clock is ticking on a car note and car insurance that I am limited of using. I sent estimates to Mickey AKA Richard Lambert. Who tried to tell me that the dealership is only trying to sell me on extra stuff. He said things like this is expected from a used car, not when I'm going off of a reputation of a BMW dealership thinking they would take a car that would need such work. I would never have purchased the car that needed this type of work make turning a car from $13500 to $19,000. The car is not worth that. If a multipoint inspection was done they would have known that the PSI and the tires was too much had me rolling on a ticking time bomb, PSI around 45 when it should have been 35. And now people are dodging my calls, not accepting them, and not calling me back. I'm looking to resolve this issue with some kind of compromise. I have purchased an extended warranty that I can't even use yet because this problem is immediate and pre-existing. No one purchases a u car and expect this type of issue to exist. More

by linkalindo Verified Customer Verified Customer

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Rosina is a pleasant person to work with. Very straight forward and accommodating. She a car sales person role model. The entire team were attentive and made our purchase as a great experienc Very straight forward and accommodating. She a car sales person role model. The entire team were attentive and made our purchase as a great experience. More

by lauriehanvey Verified Customer Verified Customer

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The dealership staff and service was amazing. Everyone was extremely helpful and kind even staff we didn’t directly interact with for the purchase of this vehicle. Definitely will be coming here Everyone was extremely helpful and kind even staff we didn’t directly interact with for the purchase of this vehicle. Definitely will be coming here for all our maintenance needs. More

by tls563 Verified Customer Verified Customer

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Simple to get a deal done. The paperwork end of it had me sitting in the lobby for a couple of hours. But not a big deal. The paperwork end of it had me sitting in the lobby for a couple of hours. But not a big deal. More

by domenic2 Verified Customer Verified Customer

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Great experience at ferman BMW, straight forward pricing and enjoying my bmw 550. Rosy was great and enjoying my bmw 550. Rosy was great More

by prestondyson1 Verified Customer Verified Customer

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Good service extended beyond the sale of the vehicle. There was a minor issue with a rattle so I brought it back to have it checked out and the team was quick to diagnose and fix today. There was a minor issue with a rattle so I brought it back to have it checked out and the team was quick to diagnose and fix today. More

by tdmontano Verified Customer Verified Customer

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Very professional service. I don’t like the old building. The main is much better. However the service itself is too-notch. And very friendly people there. No extra fees or pus I don’t like the old building. The main is much better. However the service itself is too-notch. And very friendly people there. No extra fees or pushing you out of your comfort budget. Will definitely recommend. More

by Roman Verified Customer Verified Customer

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They made a win-win deal easy to understand pleasant to work with Great experience Bye work with Great experience Bye More

by maryhoward1919 Verified Customer Verified Customer

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Bill was so unbelievably good! He was so personable and he truly cared and wanted to be there. He is above and beyond. straight from God. He was so personable and he truly cared and wanted to be there. He is above and beyond. straight from God. More

by despinat17 Verified Customer Verified Customer

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