Roy Beck
Roy Beck at W&L Subaru

Roy Beck | Page 4

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

Contact Me
4.8
1,167 Reviews
4.8

1,167 Reviews

Write a Review

1167 Reviews of Roy Beck

September 20, 2025

Dealership Rating
Employee Rating

I was very pleased with my service visit. Everyone was friendly and professional. Very much appreciate the valet service! More

by DEB530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

W&L Subaru responded

Thank you for your review, and have a great day!

September 18, 2025

Dealership Rating
Employee Rating

Everyone was extremely helpful and professional. The process went quite smoothly. W&L's customer service is top notch! More

by gm.neese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

W&L Subaru responded

Thank you for the 5-star ratings!

September 17, 2025

Dealership Rating
Employee Rating

Everyone was kind and patient with me. They answered all my questions. They were honest about their work. The video of the inspection was fantastic More

by tammygolazeski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

W&L Subaru responded

We are delighted to hear of your excellent experience in service! Thanks you so much for sharing your feedback!

September 17, 2025

Dealership Rating
Employee Rating

My 3rd poor visit to W&L. I’m done. I will not be returning or recommending. They don’t listen or communicate effectively, they didn’t fix the problem came in for and didn’t k More

by Gaiagreenjewelry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 18, 2025

W&L Subaru responded

Thank you for your feedback. We apologize if there were any communications issues on our end. We take your feedback seriously and will look into your comments to see where we can improve.. Thanks again and have a great day.

September 16, 2025

Dealership Rating
Employee Rating

Friendly,courteous and professional every time we have service. The mechanic showed ull everything that was done,and the service rep was helpful. Can't imagine a more pleasant experience. More

by dubil3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 30, 2025

Dealership Rating
Employee Rating

I have had at least 10 Subarus from this dealership. I've always had great service. More

by amylmartin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

We greatly appreciate all of your repeat business over the years! If you need anything at all just let us know!

August 30, 2025

Dealership Rating
Employee Rating

very courteous professional dealership listened to concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time More

by debloom310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 29, 2025

Dealership Rating
Employee Rating

Very professional and friendly. .. fast service with great communication. Very happy with my choices here. More

by autumnanjil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

We are delighted that you had a great service experience here! Thank you so much!

August 27, 2025

Dealership Rating
Employee Rating

Problem is not fixed. We hear the noises all the time and techs says they don’t hear it More

by scott6150
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curt Reid

Aug 27, 2025

W&L Subaru responded

Thank you for the feedback. We sympathize with your concerns and we are very sorry we were not able to reproduce the problem while it was here. We are eager to get it solved for you, so if you'd like to bring it back and ride with the technician to see if you can help us reproduce the sounds just let us know. Also, if you are able to make a video while it is happening that may also help us to identify the problem. Thanks again for the feedback and have a great day.

August 19, 2025

Dealership Rating
Employee Rating

Excellent. Lovely waiting area with complimentary beverage and snack while you waited. It is also pet friendly. More

by henny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

W&L Subaru responded

We're very pleased that you enjoy our comfortable customer lounge and free snacks and drinks! Thanks for the review!

...
4
...

Dealership Inventory (688 Vehicles)

new 2026 Subaru BRZ car, priced at $41,882
2026 Subaru BRZ
new
Sunrise Yellow exterior
Manual
Rear-wheel Drive
new 2026 Subaru Forester car, priced at $36,118
2026 Subaru Forester
new
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2022 Subaru Outback car, priced at $27,991
2022 Subaru Outback
used
Ice Silver Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Forester car, priced at $33,991
2024 Subaru Forester
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2021 Subaru Forester car, priced at $27,991
2021 Subaru Forester
used
Horizon Blue Pearl exterior
CVT
All-wheel Drive
used 2014 Toyota Camry car, priced at $16,997
2014 Toyota Camry
used
Black exterior
Automatic
Front-wheel Drive