Roy Beck
Roy Beck at W&L Subaru
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Roy Beck | Page 4

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
1,060 Reviews
4.8

1,060 Reviews

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1060 Reviews of Roy Beck

October 12, 2023

Dealership Rating
Employee Rating

Seems like good service, kind worker's, love having a car while mine is being serviced. More

by dlstone2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Oct 13, 2023

W&L Subaru responded

Thank you for the feedback.

October 08, 2023

Dealership Rating
Employee Rating

You guys helped us out when we had our accident by letting us use one of your car so that's why we're brought one and you did a good job More

by haught.christine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Gavin faust

Oct 09, 2023

W&L Subaru responded

Thanks, Christine! We're glad you enjoyed the free loaner, and it was our pleasure helping you in sales!

Oct 09, 2023

haught.christine responded

We are loving our car its been one year now and only 2 new tires i just want to thank you all for the help you gave us when we were in need someday ill be back for a new car

October 08, 2023

Dealership Rating
Employee Rating

Great place to do business! Well satisfied! Would highly recommend this place for all your auto service!! More

by npklkear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Oct 09, 2023

W&L Subaru responded

Thank you so much for the review!

October 05, 2023

Dealership Rating
Employee Rating

They were wonderful to deal with. From the original estimate to the drop off process to the work being completed quickly and vehicle pick up. Not that I want to have to need a body sh More

by lara.lapinski
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Oct 06, 2023

W&L Subaru responded

Thanks for the kind words! We're very pleased you had such a great experience at our collision center!

September 29, 2023

Dealership Rating
Employee Rating

Great service, great car! Very nice dealership. I love the handy valet service/ loaner for maintenance. More

by osboone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams

Oct 02, 2023

W&L Subaru responded

Thanks so much!

September 28, 2023

Dealership Rating
Employee Rating

I wasn’t happy about having to come back to gay my sticker because of Malaga and distances but it turned out that I was not charged Rt the return visit , and I was grateful for that More

by Marlenebrc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Sep 29, 2023

W&L Subaru responded

Thanks and have a great day.

September 27, 2023

Dealership Rating
Employee Rating

Consistent efficient service, convenient scheduling and comfortable waiting area, appreciate the video review of my car More

by devingerhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Sep 29, 2023

W&L Subaru responded

It was our pleasure helping you in service! Thanks for the feedback!

Sep 29, 2023

W&L Subaru responded

Thank you so much for the feedback!

September 26, 2023

Dealership Rating
Employee Rating

Great service always employees are very kind and generous and always willing to help and explain everything in detail. Always a wonderful experience. More

by Margarettreas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long , Gavin Faust

Sep 27, 2023

W&L Subaru responded

Thank you!!

September 24, 2023

Dealership Rating
Employee Rating

Very professional and courteous, informative about the progress of your vehicle. 4 star service I highly recommend. More

by ccampbell423
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Sep 25, 2023

W&L Subaru responded

Thank you so much!

September 23, 2023

Dealership Rating
Employee Rating

Staff was very pleasant and thorough in their service explanations. I was very comfortable with their waiting accommodations. More

by country_bliss10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Sep 25, 2023

W&L Subaru responded

Thanks for the feedback!

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