Roy Fernandes | Page 4

I have been to them for a wide range of problems and have solved the problems. solved the problems. More

by dliebert0 Verified Customer Verified Customer

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Everyone is pleasant and caring. Everything I have done is done with perfection. Have been very happy with my service there. Everything I have done is done with perfection. Have been very happy with my service there. More

by therubins3@gmail. com Verified Customer Verified Customer

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The people at Chapman ford are nice helpful & professional great people I was very pleased professional great people I was very pleased More

by standjo Verified Customer Verified Customer

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Alyssa was a great service woman and was thorough with all her work. Thank you! all her work. Thank you! More

by lordxvirii Verified Customer Verified Customer

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The best place to get my car worked on. Love the technicians videos that get sent out and the complomentary multipoint inspection Love the technicians videos that get sent out and the complomentary multipoint inspection More

by alyssak630 Verified Customer Verified Customer

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Could have been done quicker than it was a 5 minute job and my car was there for 2 days straight and my car was there for 2 days straight More

by lilschwendiman01 Verified Customer Verified Customer

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The service department at Chapman Ford is the best service department I have ever visited service department I have ever visited More

by Tmdjr12 Verified Customer Verified Customer

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Took my new vehicle in for a software recall. Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. O Painless appointment setting with a real person! Super professional, quick, courteous service from the moment when I pulled into the service drive. Outstanding service writer, they delivered a free video multi-point inspection and quick updates to when my vehicle would be completed via text. And finally an accurate window of when it could be returned. THIS is what a dealership service experience should be! More

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The service center communication is horrible completely horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental th horrible.. it’s no way they keep your vehicle for more than 3 weeks and still don’t have a date as to when will you be reimbursed for your rental that you had to pay outta pocket while your vehicle is being serviced. However ford is supposed to pay for the first 5 days that’s mandatory but that’s something you have to find out on your own because they surly will not inform you. My car been out the shop for 2 weeks and I still don’t have an answer as to when can I come pick up my reimbursement check. Dave the service manager keeps telling me to ask Tyler the person that was working on my vehicle, but when I do all he has is a lot of rebuttals and no clear answer. It’s completely overwhelming and stressful More

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I have had 2 of my vehicles serviced at Chapman multiple times and the staff are always friendly, they are very attentive and take time to answer any questions I have. I would definitely recommend them. times and the staff are always friendly, they are very attentive and take time to answer any questions I have. I would definitely recommend them. More

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