Roy Fernandes | Page 6

I was given the run..around!!! First they told me my work was covered under warranty. 4 me 2 drive # 30 mins. 4 them 2 day it wasn't. Then they said part was there. Now it's not.!!! Never buying a FORD work was covered under warranty. 4 me 2 drive # 30 mins. 4 them 2 day it wasn't. Then they said part was there. Now it's not.!!! Never buying a FORD again.!!# or going 2 Chapman Ford. Bad advice. Poor service!!# Don't go there. WARNING!!🥵🥵🥵💯 More

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The whole service team is great. Much Kudos to keeping it going during the pandemic! Thank you again for getting it done quickly and efficiently. going during the pandemic! Thank you again for getting it done quickly and efficiently. More

by mmartin2093 Verified Customer Verified Customer

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Chapman's service Dept. were very prompt, professional, competent, courteous and took care of everything. They took me in for am oil change very timely. competent, courteous and took care of everything. They took me in for am oil change very timely. More

by BLESSED.LINDA77 Verified Customer Verified Customer

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Very helpful and did a great job servicing my vehicle. Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there Called me with everything my car needed before doing anything. 100% would recommend to family and friends and will definitely take my car back there More

by macdoodle99 Verified Customer Verified Customer

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On time. Polite. Very cautious in following state regulations to give customers the best experience in this trying time. Thank you so much for your service regulations to give customers the best experience in this trying time. Thank you so much for your service More

by KaleenaR Verified Customer Verified Customer

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The people at Chapman are always polite and courteous and have always answered my questions I brought my car in because of a recall issue it was taken cared of in half the time I was told the car would be at have always answered my questions I brought my car in because of a recall issue it was taken cared of in half the time I was told the car would be at Chapman and was returned to me without delay when I arrived More

by johngreco8326 Verified Customer Verified Customer

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Nice fast work I came there because of some recalls on my Ford Fusion and they did a great job. Everything was done fast and professional.Thank you for everything! I came there because of some recalls on my Ford Fusion and they did a great job. Everything was done fast and professional.Thank you for everything! More

by VITDUBROU Verified Customer Verified Customer

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Great service for the 10 years I have been coming there. Will continue to do so. Reasonable prices and communication is great. Friendly and responsive to me needs. Will continue to do so. Reasonable prices and communication is great. Friendly and responsive to me needs. More

by QMSGT28PA Verified Customer Verified Customer

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After having an issues with my truck and service, the service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after service manager Roy, was extremely helpful in rectifying the situation and fixed the problem. I would highly reccomend, the service I received after dealing with the service manager. More

by jjm5539 Verified Customer Verified Customer

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My truck was there a month and half for a torque converter My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over My worst experience ever with Chapman,they gave me the truck back with a check engine light for an O2 sensor and said they will order it its been over a month an still nothing! only lies More

by venice.sk Verified Customer Verified Customer

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