Roy Fernandes | Page 6

I like the way your treated from the time you walk in, service is excellent, staff incredible and informative and the overall experience is great. service is excellent, staff incredible and informative and the overall experience is great. More

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Communication Overall I like the dealership. However, the communication really needs to be worked on. I have know Idea if my car has been picked up i have no idea i Overall I like the dealership. However, the communication really needs to be worked on. I have know Idea if my car has been picked up i have no idea if the recalls were fixed on my car. In general I have absolutely NOOOOOOOO idea what has happened with my car since it's been at your ship since the 15th. I call leave message i send texts messages and none of my message are returned. So at this point i'm NOT happy with my experience. More

by ms.angie.m.brown Verified Customer Verified Customer

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service on lower control arms Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with Pete did a great job installing new lower control arms and alignment.In addition Pete checked the battery as well and it needed replacement along with an oil change. More

by hb100 Verified Customer Verified Customer

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EVERYONE THERE IS EXCELLENT THIS IS THE MOST PLEASANT PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE PLACE ON EARTH. CHAPMAN RUNS LIKE A WELL OILED MACHINE I WILL ALWAYS COME BACK THERE More

by partzman01 Verified Customer Verified Customer

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Great Job Took care of the recalls on my Ford Explorer, My truck is running and looking great (fixed the door panels). I was happy with the service and work. Took care of the recalls on my Ford Explorer, My truck is running and looking great (fixed the door panels). I was happy with the service and work. More

by MMOSER3163 Verified Customer Verified Customer

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Check up oil change The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for servic The service advisor, went out of his way to help the other customers waiting for service he was quick to step up and help out when the line for service was long and the patient short. More

by lovejg77 Verified Customer Verified Customer

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oil change outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done outstanding and courteous service from start to finish-would like to give a shout out to Christine and my volkswagen technician for a job well done More

by hisblessings Verified Customer Verified Customer

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Quick and efficient I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. More

by taylorjj177 Verified Customer Verified Customer

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Great The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. The team did a great job on my car and gave out good customer service. They made sure I was all my need was met concerning my car. More

by ksexton Verified Customer Verified Customer

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Good service I was accepted quickly and work was done quick. Totally satisfied with the service and those I dealt with. The parts department was a help also. I was accepted quickly and work was done quick. Totally satisfied with the service and those I dealt with. The parts department was a help also. More

by LUKACH81 Verified Customer Verified Customer

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