Ruben Barrera
Ruben Barrera at Culver City Chevrolet
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Ruben Barrera | Page 23

Service Advisor

Culver City Chevrolet

6101 W Slauson Ave
Culver City, CA 90230

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4.3
268 Reviews
4.3

268 Reviews

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268 Reviews of Ruben Barrera

July 27, 2021

Dealership Rating
Employee Rating

Horrible experience. Do not come here ever Avid this place as much as possible They tried to upsell me on tires with a brand new car More

by Jordaneisman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jordan Rathman, Luis Navarrete , Lucio Barraza, Roberto Canche, Miguel

Jul 29, 2021

Culver City Chevrolet responded

Thank you for taking the time to leave us a review of your recent experience. We greatly value all customer feedback so that we may improve our processes for the future. If you have any other concerns or questions, don't hesitate to reach out to me at (424)258-5224. - Customer Service, Michelle M.

July 23, 2021

Dealership Rating
Employee Rating

The employees are well rounded and knowledgeable about cars and business. Outside of the guy working for nassani brothers who messed me over with the car he sold,you guys gave me a much better deal and I More

by Fonzorob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Navarrete , Roberto Canche

Jul 23, 2021

Culver City Chevrolet responded

Thank you for taking the time to leave such a kind review of your experience here at Culver City Chevrolet. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.- Customer Service, Michelle M.

July 19, 2021

Dealership Rating
Employee Rating

The staff made me feel welcome. Ruben walked me through the whole process and I am very satisfied with the job done. Thank you for the service. More

by tuckergal29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 20, 2021

Culver City Chevrolet responded

Thank you for taking the time out of your day to leave us such a kind review! We at Culver City Chevrolet are truly thankful for every piece of feedback we receive from our customers. We've loved working with you, and we look forward to continuing our relationship. Thanks! - Customer Service, Michelle M.

July 16, 2021

Dealership Rating
Employee Rating

I was extremely happy with the information provided and the courtesy provided to me by Ruben during the time my car was in service. Thanks More

by Bremtulla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 18, 2021

Culver City Chevrolet responded

Thank you for the positive review! We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 15, 2021

Dealership Rating
Employee Rating

Very poor customer service. Left off the vehicle first thing in the am. Didn’t get a call back to explain what needed to be done until the pm. Unreadable price. Won’t be back. More

by MFERN
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 16, 2021

Culver City Chevrolet responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at (424)258-5224. - Customer Service, Michelle M.

July 15, 2021

Dealership Rating
Employee Rating

Jordan is one of the best customer service representative I have ever worked with. She pays attention to detail and she makes sure the job gets done quickly and effectively More

by robsanchez2804
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rathman

Jul 15, 2021

Culver City Chevrolet responded

Thank you for the very kind words! Jordan will be delighted to hear that she was a pleasure to work with. We are lucky to have her on our team. Please come back and see us for any of your future car needs! - Customer Service, Michelle M.

July 13, 2021

Dealership Rating
Employee Rating

This guy are SCAME my fuse burned to my tech short it o and try to replace my all Ignition module and some other part More

by Perry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 15, 2021

Culver City Chevrolet responded

We appreciate you taking the time to share your comments with us. We hope to get in touch with you privately to address your concerns. We take customer feedback very seriously and hope to work through these issues with you. Please contact us at (424) 258-5224. - Customer Service, Michelle M.

July 13, 2021

Dealership Rating
Employee Rating

Excellent service top-notch staff from the service people that first greet you to the mechanics and the cashiers extremely friendly. This dealership goes above and beyond.. More

by HYDROMANROOTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Leo the mechanic

Jul 14, 2021

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! - Customer Service, Michelle M.

Jul 14, 2021

HYDROMANROOTER responded

Keep up the Great Service, Don't forget to email weekly or monthly specials.

July 11, 2021

Dealership Rating
Employee Rating

Great customer service, quick and easy!!Will definitely Great customer service, quick and easy!! Will definitely be a returning customer. I was also able to do a few test drives while I waited! More

by robbyskates365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rathman, Luis Navarrete , Lucio Barraza, Roberto Canche

Jul 12, 2021

Culver City Chevrolet responded

Thank you for the great review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Culver City Chevrolet sometime soon! - Customer Service, Michelle M.

July 11, 2021

Dealership Rating
Employee Rating

No Complaints friendly professional staff safe environment practiced safe distancing abided by COVID-19 policies speedy services respectful employees who listened very understandable will return More

by Lavott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Front desk at service department

Jul 12, 2021

Culver City Chevrolet responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Culver City Chevrolet! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you! - Customer Service, Michelle M.

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