Ruben Barrera | Page 22

I had to take my car back for several issues after the initial appointment. I don’t feel safe and secure in my car, mainly cause of their incompetence. They hit my car while it was being fixed. My loan initial appointment. I don’t feel safe and secure in my car, mainly cause of their incompetence. They hit my car while it was being fixed. My loaner car is nothing like my car and it came with a bunch of stipulations. They have no sympathy for how I was feeling. I am not happy. More

by Pelé Keit Verified Customer Verified Customer

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What a pain !!My 2017 Bolt EV had a recall for the What a pain !! My 2017 Bolt EV had a recall for the batteries and also had the "Service Camera Warning". It was just not clear what this service was What a pain !! My 2017 Bolt EV had a recall for the batteries and also had the "Service Camera Warning". It was just not clear what this service was going to be. After the service, I picked up my car and immediately notice a lot of warnings on my dashboard. It took another day to fix that. The day after I picked up the car and again the "Camera Warning". I had an informal quote for $1400 but I had the feeling the person I was talking had no idea of the issue. So I asked to look better into it and eventually the quote was $900 but still they did not give me a good explanation of this issue and its cause. I had to wait more than an hour to have my car and I was left alone clueless. What a pain compared to other dealers UPDATE: my car is now completely unable to take any charge right after the service. So frustrating More

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I was about 30 minutes lateBut Oil Change & Breaks I was about 30 minutes late But Oil Change & Breaks fluid 3 hours ??? Jeffy lube hour and a half max !! I have to come back to order parts also I was about 30 minutes late But Oil Change & Breaks fluid 3 hours ??? Jeffy lube hour and a half max !! I have to come back to order parts also very discouraging More

by Shinndogg2002 Verified Customer Verified Customer

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The first time I tried to make an appointment it was never confirmed. When I called back they said it didn't make it on the schedule so I had to reschedule for a couple of weeks later. I would have also never confirmed. When I called back they said it didn't make it on the schedule so I had to reschedule for a couple of weeks later. I would have also appreciated if my car could have been plugged in and washed while it was at the dealership. More

by Sunnysideup.t Verified Customer Verified Customer

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Didn’t enjoy my experience the person that helped started adding in things I didn’t ask immediately. Price increases for oil change. No more free car wash option. adding in things I didn’t ask immediately. Price increases for oil change. No more free car wash option. More

by ROBERTMATH83 Verified Customer Verified Customer

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Service was prompt and courteous Finished in the time frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful frame estimated I was comfortable in the surroundings It was indeed a stress free experience Wonderful More

by lettastar Verified Customer Verified Customer

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No help not Professional very racist They treated me unfair and lied about everythingI bought my truck in for rear axle seal and I got my truck back in worse condition axles rubbing things just weren’t unfair and lied about everythingI bought my truck in for rear axle seal and I got my truck back in worse condition axles rubbing things just weren’t right More

by DBRAZIER11 Verified Customer Verified Customer

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The people who waited on me were very helpful and courteous. The wait time was not very long. The waiting area was nice and clean. courteous. The wait time was not very long. The waiting area was nice and clean. More

by STOCKTONBLESSED1 Verified Customer Verified Customer

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The service was good it took a bit longer than they had stated but in the end it all worked out I’m happy with everything stated but in the end it all worked out I’m happy with everything More

by frankcampisciano Verified Customer Verified Customer

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The service went very well. Lucio was very friendly and took good care of me and my car. He kept me informed of any future problems. took good care of me and my car. He kept me informed of any future problems. More

by GARYANDERSON8573 Verified Customer Verified Customer

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