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Ruben Matos

Overview Reviews (76) Inventory (528)

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Ruben Matos

Ruben Matos | Page 5

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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4.7

76 Reviews

Overview Reviews (76) Inventory (528)

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish

4.7

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Ruben Matos

October 16, 2022

Dealership Rating

Employee Rating

They are great sellers, I’m in love with new car. They do amazing job They do amazing job More

by FABIOCHIQUITO12

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Crespo , Francisco Velez

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Oct 17, 2022 -

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 16, 2022

Dealership Rating

Employee Rating

It was a great experience. From the sale representative to the sale manager. The negotiation was fair and at the end, we were able to get 2 SUV at great price. Highly recommend From the sale representative to the sale manager. The negotiation was fair and at the end, we were able to get 2 SUV at great price. Highly recommended. More

by Eliana

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sarfaraz Ahmed, Gabriel Carillo, Juan Espinal , John Smith

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Sep 17, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. Congratulations on your new vehicles! We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 11, 2022

Dealership Rating

Employee Rating

My experience purchasing my vehicle went fairly quickly and smoothly considering my obstacles. I got the car I wanted in less than a week Thanks to the financing manager Felix! and smoothly considering my obstacles. I got the car I wanted in less than a week Thanks to the financing manager Felix! More

by JOHNATHOMAS1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raul Ruiz , Felix Matos

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Sep 12, 2022 -

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

August 11, 2022

Dealership Rating

Employee Rating

I would like to thank Eric Disla and his team for taking care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actual care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actuallv love. Gracias :-) More

by LILY KOUZNETSOVA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Erick Disla, Felix Matos

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Aug 12, 2022 -

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 06, 2022

Dealership Rating

Employee Rating

Excelente servicio! 100% recomendado !! Aclararon todas mis dudas y me hicieron las mejores recomendaciones para mis necesidades 100% recomendado !! Aclararon todas mis dudas y me hicieron las mejores recomendaciones para mis necesidades More

by LISNIETT BOSCAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 07, 2022 -

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 02, 2022

Dealership Rating

Employee Rating

Had a great experience experience with getting my first car with the help from Raul and his team car with the help from Raul and his team More

by Tanner300

Recommend Dealer

Yes

Other Employees Tagged: Raul

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Jun 02, 2022 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Ruben and Raul, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 12, 2022

Dealership Rating

Employee Rating

Very professional, courteous staff. Worked on everything possible to make us happy. We highly recommend it. Worked on everything possible to make us happy. We highly recommend it. More

by JORGEMATOS986

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Julian Vila, Cassandra ??????????

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May 12, 2022 -

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 10, 2022

Dealership Rating

Employee Rating

We have been with you for a while 2016 we love everyone all take good care of us we always get what we want we will always come back to Nissan. all take good care of us we always get what we want we will always come back to Nissan. More

by ROBERTTARDIF420

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alfonso Scurry, Collin Petgrave, Alex Vazquez, Richard Harris , Felix Matos, Jeffrey mcllwain

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Mar 11, 2022 -

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 04, 2022

Dealership Rating

Employee Rating

The customer service that I personally received from both Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is look Alex and Ruben at the time of the purchase my new vehicle was above and beyond I ever expected. I highly recommend this dealer to anyone who is looking to purchase a new or used vehicle. I will definitely will comeback if I ever have the need to buy another vehicle. More

by LGUILLEONE23

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Susanna Canelon, Alexandre Guarino

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Mar 07, 2022 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and Ruben, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 01, 2022

Dealership Rating

Employee Rating

Juan Espinal really took care of me and listened to what I needed when picking out a vehicle that would suit my needs, I will definitely be recommending Juan and the Universal Nissan team to everyone I know I needed when picking out a vehicle that would suit my needs, I will definitely be recommending Juan and the Universal Nissan team to everyone I know More

by joselespinal

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Crespo, Juan Espinal

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Feb 01, 2022 -

Universal Nissan responded

Jose, Thank you so much for taking the time to share your feedback with us. Juan and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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