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Ruben Matos
Ruben Matos at Universal Nissan

Ruben Matos | Page 5

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.6
82 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.6

82 Reviews

Write a Review

82 Reviews of Ruben Matos

April 17, 2023

Dealership Rating
Employee Rating

The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More

by CHICHIGOTFREE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Collin Petgrave, Alex Vazquez , Jonathan Arocho, Jorge Macias, Eric Matos, julian torres, Julian Vila

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Apr 17, 2023

Universal Nissan responded

Here at Universal Nissan customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 05, 2023

Dealership Rating
Employee Rating

i was very satisfied with the way everyone handles every situation with urgency while still understanding needs. More

by sarahecoleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Julian Vila

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Apr 06, 2023

Universal Nissan responded

Thanks, Sarah! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 10, 2023

Dealership Rating
Employee Rating

Outstanding service and help from Angel and team. My second purchase here and very pleased once again. Angel went above and beyond! Highly impressed and be back for next vehicle again. More

by bridgetlucinda77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Angel Rodriguez

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Jan 11, 2023

Universal Nissan responded

It's fantastic to hear that Angel provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 20, 2022

Dealership Rating
Employee Rating

Angel was informative, kind, and patient with me. He answered all my questions and if he wasn't sure, he reach out to whomever necessary. I appreciate his patience as I became indecisive. I would rec More

by Alina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez

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Dec 21, 2022

Universal Nissan responded

Alina, Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina - Reputation Manager gnava@universalnissan.com

December 05, 2022

Dealership Rating
Employee Rating

Es un confesionario con bastante selecion d modelos y muy commodore para comprar y un horario flexible More

by Beatriz showcase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felix Matos, Julian Vila

Print
Dec 05, 2022

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Eric Matos General Manager Management@universalnisssan.com

November 16, 2022

Dealership Rating
Employee Rating

long story short, Nissan treated me very well. The empathy and reassurance i received after having bad luck with previous dealerships made me feel very satisfied with my overall purchase. Wishing More

by Nicole gonzalez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia, Felix Matos

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Nov 17, 2022

Universal Nissan responded

Nicole, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

October 16, 2022

Dealership Rating
Employee Rating

They are great sellers, I’m in love with new car. They do amazing job More

by FABIOCHIQUITO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo , Francisco Velez

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Oct 17, 2022

Universal Nissan responded

Fabio, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 16, 2022

Dealership Rating
Employee Rating

It was a great experience. From the sale representative to the sale manager. The negotiation was fair and at the end, we were able to get 2 SUV at great price. Highly recommend More

by Eliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarfaraz Ahmed, Juan Espinal , Gabriel Carillo, John Smith

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Sep 17, 2022

Universal Nissan responded

Thank you for choosing Universal Nissan. Your feedback and rating mean a lot to us. Congratulations on your new vehicles! We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalnissan.com

September 11, 2022

Dealership Rating
Employee Rating

My experience purchasing my vehicle went fairly quickly and smoothly considering my obstacles. I got the car I wanted in less than a week Thanks to the financing manager Felix! More

by JOHNATHOMAS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz , Felix Matos

Print
Sep 12, 2022

Universal Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager susanna.canelon@universalnissan.com

August 11, 2022

Dealership Rating
Employee Rating

I would like to thank Eric Disla and his team for taking care of me as a customer. He is very knowledgeable, experienced and helpful sales person! I am happy I have ended up with getting a car that I actual More

by LILY KOUZNETSOVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick Disla, Felix Matos

Print
Aug 12, 2022

Universal Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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