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Rubin Ferreira
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Rubin Ferreira | Page 4
General Sales Manager rferreira@criswellauto.com
Criswell Nissan
19574 Amaranth Drive
Germantown, MD 20874
40 Reviews
General Sales Manager (301) 825-5993 rferreira@criswellauto.com
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40 Reviews of Rubin Ferreira
September 24, 2023
Excellent customer service. Very passionate in answering my questions or concerns. Very flexible and professional Very passionate in answering my questions or concerns. Very flexible and professional More
by chaitanya.brk
Verified CustomerOther Employees Tagged: Wayne Crabbe , James Cook III
Helpful 
September 23, 2023
Unprofessional staff. Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install Insufficient knowledge of the car features and given me inaccurate information. Delivery of vehicle did not cleanup … sloppy license plate install with stickers completely cockeyed … chipped the paint while removing the dealer installed logo. Took over two weeks to receive my money for the trade in that dealer took from me two weeks prior … no follow up status until I called twice. Brand new car had low tire warning come on 5 days after took delivery of the car … finding out all 4 were under inflated by 9 psi. No forewarning how to release charger port if locked in place. No one knew how to initiate the one year included charging … took much effort and calls on my part to finally get that. Did not give me all the paperwork when I bought and paid. More
by KATELIAOTAWAN
Other Employees Tagged: Elizabeth Velasquez , Willy Bedzigui, James Cook III
September 15, 2023
Exelent atention for the costumers nice people they understood our situation and they helped thanks criswell Nissan understood our situation and they helped thanks criswell Nissan More
by JUANCHOC.MARTINEZ1212@GMAIL.COM
Other Employees Tagged: Wayne Crabbe, Elizabeth Velasquez
September 10, 2023
Exelente atention friendly nice people they understood our situation and they helped us God bless you criswell Nissan 😊 our situation and they helped us God bless you criswell Nissan 😊 More
by JUANCHOC.MARTINEZ1212@GMAIL.COM
Other Employees Tagged: Wayne Crabbe, Elizabeth Velasquez , James Cook III
September 08, 2023
Very professional attitude in and out without any problems a pleasure to work with always. problems a pleasure to work with always. More
by Gpmargelos
Other Employees Tagged: Justin Gargiulo, Al Ransome, Ericka Escobar, Ashanti Shackleford , Mark Erbling
August 29, 2023
It was a very good experience everyone was super kind and friendly, the process was quite quick even though they apologized for taking longer it was no issue, even when we waited people made pleasant convers friendly, the process was quite quick even though they apologized for taking longer it was no issue, even when we waited people made pleasant conversation and offed beverages, 10/10 would recommend someone to go when getting a car and wanting a excellent experience More
by walkerer0928
Other Employees Tagged: Edwin Hernandez , Eric from the Honda dealership finance he was definitely very friendly and nice.
August 22, 2023
Enrique and Ruben Ferreira were very helpful in helping me to buy my car. From the very beginning Enrique sent me a text saying that he expected me, even though they only had an older car for me to look a me to buy my car. From the very beginning Enrique sent me a text saying that he expected me, even though they only had an older car for me to look at. The listened to me, found a car, and through everything were very polite and helpful. Customer service is so important to a dealership, and I’m glad I came to Criswell. I had called other closer to where I lived and they never returned calls, and were not professional. I feel comfortable buying there because I feel they will me continue to help in the future and can recommend them. More
by EJWINTHROP1
Other Employees Tagged: Enrique Sotelo , James Cook III
March 22, 2023
My husband and I had a great car buying experience here . James Cook was very helpful with finding us the best car for our growing family. We will continue to buy cars from here in the future. James Cook was very helpful with finding us the best car for our growing family. We will continue to buy cars from here in the future. More
by Asheleylee21
Other Employees Tagged: Willy Bedzigui, James Cook III
January 29, 2023
Dora was kind, funny and helpful. I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I am just in the initial stages of planning my next car purchase and she encouraged a test drive. I'm glad she did. Now I know for sure which vehicle I want and it's just a matter of time before I'm back to purchase. Thank you dora! More
by Ann
Other Employees Tagged: Dora Batres
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