Rubin Lapidus | Page 17

They treated me with a lot of respect. It was a wonderful experience! It was quickly done. My husband and I left and went to lunch and when we got back almost everything was finished. I experience! It was quickly done. My husband and I left and went to lunch and when we got back almost everything was finished. I More

by rguffey73 Verified Customer Verified Customer

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Great Sales Person, Not a Great Finance Person! Went to this dealership just to drive a Mazda CX-5 and met Rubin Lapidus. Told him right away I wasn't a fan of car salesmen but he was super nice and Went to this dealership just to drive a Mazda CX-5 and met Rubin Lapidus. Told him right away I wasn't a fan of car salesmen but he was super nice and not pushy at all. Drove one but they didn't have the trim I wanted so we went thru all the paperwork which was fine and then I met the finance guy....Todd Mayers... suffice to say if he had been the sales person or the first person I encountered at the dealership, I would have left and never returned! Super pushy and condescending when you refuse anything he tries to upcharge you with before he finalizes the paperwork... and he went on and on about what a great credit score I had to the point of it being uncomfortable. I know I have a great credit score, I don't need to be told over and over. Anyway, Rubin was great but I decided not to buy at this particular time because all the virus stuff exploded before they could get the vehicle I wanted and I did not feel comfortable purchasing a new vehicle. If and when I decide, if I do, to buy a new vehicle, I would contact Rubin again but would not want to deal with Todd. At this time, I am still at home and not working much so I have no need for a new vehicle. More

by JLRA75 Verified Customer Verified Customer

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Great service! Also I was pleasantly surprised that we Great service! Also I was pleasantly surprised that we weren’t there all day!! Our salesman was very helpful and answered all of our questions. Great service! Also I was pleasantly surprised that we weren’t there all day!! Our salesman was very helpful and answered all of our questions. More

by ironite Verified Customer Verified Customer

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Above and beyond expectations I had taken my car in for damage repair and remembered I needed an oil change and tires rotated, so I sent and email to Rubin and ask him to see if it I had taken my car in for damage repair and remembered I needed an oil change and tires rotated, so I sent and email to Rubin and ask him to see if it could get done before I picked up my car. Rather then to pass it on to someone else, Rubin personally took my car up to the service department to make sure the work was done. Rubin has always gone beyond my expectations to help every time. Barry Sundman, runs a smooth service operation. He is so kind and professional, and always has the car in tip top shape when I pick it up. More

by donalea Verified Customer Verified Customer

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Great Dealer, Great Service, Great Sales Professional I have purchased 7 or 8 vehicles from this dealer and referred several others over the years and have never, not once, been dissatisfied. I deal wit I have purchased 7 or 8 vehicles from this dealer and referred several others over the years and have never, not once, been dissatisfied. I deal with Rubin and Barry the most and they are really great. More

by john Verified Customer Verified Customer

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Great Customer Service They went above and beyond in making sure things flow smoothly. They made things very easy for us; especially, during a difficult time in history. They went above and beyond in making sure things flow smoothly. They made things very easy for us; especially, during a difficult time in history. More

by melanie4 Verified Customer Verified Customer

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Purchased 2015 Acura ETC febone 2020 called & requested Purchased 2015 Acura RDX Feb. 2020 called & requested copy of certification check list. With numerous calls made to Med center Mazda finally two call Purchased 2015 Acura RDX Feb. 2020 called & requested copy of certification check list. With numerous calls made to Med center Mazda finally two calls were answered. Told twice they would get a copy to me ,one month later no copy. In trying to set up Sirius radio found the cap over the antenna had been broken off was this ckecked? Sure but let's not fix, just sell. My opinion has definately been down graded.Be careful if you consider shopping here.. Rubin was very nice but customer service .Is awful . Follow up from Rubin 3/5/2020, probably will update pending results from 3/5/2020 . More

by Barbara Eason Verified Customer Verified Customer

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The process of getting my beautiful car was fast, easy, and the staff was very professional. It feels like the people genuinely care about your needs and are definitely willing to help you through every st and the staff was very professional. It feels like the people genuinely care about your needs and are definitely willing to help you through every step. I will purchase again with Med Center Mazda. More

by smartguy1293 Verified Customer Verified Customer

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Very friendly staff including salesman, finance people and service department. The atmosphere is pleasant. Snack and drinks available. They have thought of everything. Very friendly and service department. The atmosphere is pleasant. Snack and drinks available. They have thought of everything. Very friendly More

by lorig664 Verified Customer Verified Customer

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Absolutely wonderful seamless process from start to finish! Rubin was great with making sure we got everything we needed and wanted!! Todd in finance was awesome! Couldn't have asked for better experie finish! Rubin was great with making sure we got everything we needed and wanted!! Todd in finance was awesome! Couldn't have asked for better experience and we never stepped foot in the shop! More

by AVISLAWRENCE Verified Customer Verified Customer

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