Ruslan Gayetsky | Page 15

I want to thank Michael Youssef for selling me my first BMW. He was very easy to work with. He answered all of our questions and showed patience throughout the process. I first tried the X2 model then deci BMW. He was very easy to work with. He answered all of our questions and showed patience throughout the process. I first tried the X2 model then decided on the X.3 Getting the keys for either vehicle and allowing us to drive around the lot was not a bother despite how long we took to return. I appreciated the patience and even more, the respect shown for me making the purchase as opposed to thinking it was my husband. Thanks for being exactly who I needed to meet in buying my car. Thanks for your support in this milestone. More

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Dealership made process easy and enjoyable. Or sales rep Mike was a pleasure to deal with! Mike was a pleasure to deal with! More

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Obnoxious is an understatement for Ruslan, this man thinks he’s better than everyone, bad mouths his co workers and talks down to customers as well. He becomes more rude and belittling when you refuse thinks he’s better than everyone, bad mouths his co workers and talks down to customers as well. He becomes more rude and belittling when you refuse to purchase he extra add ons that are not needed Stay away More

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Great experience enjoyed the visit great staff Would Great experience enjoyed the visit great staff Would come back with family soon for a new purchase very happy thanks Easy and friendly professiona Great experience enjoyed the visit great staff Would come back with family soon for a new purchase very happy thanks Easy and friendly professional setvice More

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I find this dealership to be very helpful. Everyone there treated me like one of the family. I've been buying cars for like 30 years. And this dealership has to be one of the best dealership I've eve there treated me like one of the family. I've been buying cars for like 30 years. And this dealership has to be one of the best dealership I've ever been to. More

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My experience with Mark and Freehold BMW was professional, courteous, friendly and efficient. For my particular purchase I had to fly in from out of state and everything was ready for me when I professional, courteous, friendly and efficient. For my particular purchase I had to fly in from out of state and everything was ready for me when I got there and I was out the door in less than 2 hours! More

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Mike was great. He was very professional and handled everything within a reasonable time. The only issue I have is reaching someone in the service department or getting in touch with a manager. One of t everything within a reasonable time. The only issue I have is reaching someone in the service department or getting in touch with a manager. One of the ladies in the sales department is extremely rude.I was also informed that my warranty for my brakes was extended only to find out it wasn’t. I purchased my vehicle less than a month ago and the dealership refuses to change my brakes. My dashboard has indicated my rear brakes need to be changed for 3 weeks now which is unacceptable. I will not be returning to this location. More

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John already has so many admirers – wonder if he needs one more!! But must give the credit where it is due. Buying a new car can be a harrowing experience full of anxiety and conflict. I am glad we met J one more!! But must give the credit where it is due. Buying a new car can be a harrowing experience full of anxiety and conflict. I am glad we met John when we went to BMW dealership looking for our first BMW. We found him to be very knowledgable about all the technical features of the BMWs. John was a great guy to work with. He was very courteous, respectful and patient. He understood our requirements. He went over the functions of all the technical aspects of the car when we took the delivery and told us to call him if we needed any more information. This was very reassuring at our age. We are sure he is a great asset to the dealership. He is a bright young man. We wish him all the success in life. Vinod K More

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THE BEST EXPERIENCE I ever had buying a truck! Everyone was so friendly! Will always go there from now on! The whole place was so helpful. my sales guy William was funny, friendly and was a personable guy. was so friendly! Will always go there from now on! The whole place was so helpful. my sales guy William was funny, friendly and was a personable guy. More

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Mark is an excellent professional! Thanks so much for everything Mark! Just got an M3 from them and it is our 5th BMW lease and don’t think there are any other BMW dealers in the tri-state area that can everything Mark! Just got an M3 from them and it is our 5th BMW lease and don’t think there are any other BMW dealers in the tri-state area that can beat them! More

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