Russell Doddroe | Page 7

Great purchase experience, the team was fantastic. Will recommend all my friends and family. Thanks Will recommend all my friends and family. Thanks More

by scott.rieser Verified Customer Verified Customer

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Do not Buy Here! !!!! I bought A 2013 BMW X5 at this place and was told they performed an oil change on it before I took it. 3 Months later It starts driving funny so !!!! I bought A 2013 BMW X5 at this place and was told they performed an oil change on it before I took it. 3 Months later It starts driving funny so I take it To Kelly BMW and they tell me the oil has Metal shavings in it and the engine needs to be replaced because there wasn't any oil in it or lubrication for the engine to run normal. They also told me there wasn't any oil leakage which means there wasn't an oil change done when I bought it. So I call Toyota Direct and they basically told me its not there problem and was very rude. Mind you I just bought this car with my hard earned money and was expecting to have this car for years. they had no compassion or understanding about what just happen to me and my family but when I was giving them the money everybody in the build was extremely nice. I hope this saves the next family that was thinking about buying here. Now I have a $13,000 vehicle that is useless. Thanks Toyota Direct. More

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Looks like they may have the fairest prices in town and staff was also professional and courteous staff was also professional and courteous More

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I have purchased/leased 4 vehicles from Toyota Direct. They have always been great to deal with. This time Toyota Direct went the extra mile to find the car I was looking for to lease. They tried for s They have always been great to deal with. This time Toyota Direct went the extra mile to find the car I was looking for to lease. They tried for several months to locate the type, color and features I wanted. Though they were unable to locate the model I was hoping for, they did find an upgrade with the exact features, colors and more. It was a hybrid, which I would have loved to purchased in the first place, but was not able to afford the extra monies one would cost. Toyota Direct went ahead and got the vehical in and since I had waited a few months they sold it to me for the same price as the original Rav 4 I had wanted. I love the hybrid and everything is as I had hoped to find and more. Thank you Toyota Direct. Again you have gone beyond my expectations. More

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Worst experience ever! Purchase a a brand new Capstone and there’s a loud whistle while driving. It doesn’t stop there, the screen dash shuts off constantly and I’ve taken Purchase a a brand new Capstone and there’s a loud whistle while driving. It doesn’t stop there, the screen dash shuts off constantly and I’ve taken it to the dealer 20+ times and it’s not fixed. i had to hire a lawyer More

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Do not do business here. They blatantly lie about the value of your trade-in value, which is an absolute insult to your intelligence & business. I highly recommend going anyw They blatantly lie about the value of your trade-in value, which is an absolute insult to your intelligence & business. I highly recommend going anywhere else but to this dealership. Your time & business is worth more than how they will treat you. More

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Purchased a 2016 Ford Mustang that had known clutch issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an a issue, was told it would be repaired at no cost under the warranty. They had the car for 1 day and told us it was not covered and would cost us an additional $1500. I would never purchase a vehicle from this dealership. Sales Manager Mark was shady as is the entire dealership. Do not purchase vehicle from any of these dealerships. Never again. More

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I do not have much experience but many positive things have told me about the company as well as those who are in it, thanks have told me about the company as well as those who are in it, thanks More

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Sales experience Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have Russell Doddroe did a fantastic job finding me the exact car I was looking for. No pressure, just great responsive and courteous assistance. I have worked with him before—and he has always been consistent and supportive More

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Russell was so helpful and nice (no pressure). Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. Russell sold me my first Toyota and I couldn't be happier. When I am ready to trade it in I will be contacting Russell. Thanks Toyota. More

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