Russell Gineo
Russell Gineo at Matthews-Currie Ford Co.

Russell Gineo | Page 3

Service Manager

Matthews-Currie Ford Co.

130 N. Tamiami Trail
Nokomis, FL 34275

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160 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

21 yrs, 10 mos

not yet
rated

160 Reviews

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160 Reviews of Russell Gineo

September 23, 2021

Dealership Rating
Employee Rating

I have bought two vehicals from them and service,will continue ,my experience has been great More

by Hot rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 15, 2021

Dealership Rating
Employee Rating

Took truck in for repair, service manager was informative on what the issue was and they got it fixed! More

by jakerhoads
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kurt Kossmann

September 11, 2021

Dealership Rating
Employee Rating

Unhappy with the pricing policies and when I called to ask to speak to the service manager, the operator said she would give Rusty the message on Monday but I never received a call. I checked with her More

by DRJARMAN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tristian Jablonski Jr.

Sep 14, 2021

Matthews-Currie Ford Co. responded

Thank you for taking the time to speak with me yesterday. I apologize again on not receiving your voicemail. It was a pleasure to talk with you in regards to our service department and with your dealership back home. We look forward in you moving down and helping you with all your service needs.

September 04, 2021

Dealership Rating
Employee Rating

The crew at Mathews Currie Ford is s fantastic ! From Rita at the front desk to the entire staff in the service department. Thanks for the great experience time after time. More

by Mike Manning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2021

Dealership Rating
Employee Rating

Always have had excellent service since I purchased my new truck in 2007. I'll continue to have my truck serviced at Matthews Currie ford! More

by gary89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 30, 2021

Dealership Rating
Employee Rating

The service manager Russ and Travis, the service rep were both a pleasure to work with and did a great job on our expedition. The professional attitude of these guys is a reflection of the entire dealership. More

by Scalesntailscharters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Howell

August 27, 2021

Dealership Rating
Employee Rating

Always helpful and honest. Would recommend for service Usually fast turnaround. It’s hard to write a review when told how many words to use. Lol More

by DANDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristian Jablonski Jr.

August 24, 2021

Dealership Rating
Employee Rating

A very pleasant experience. Went above and beyond. Very pleased with time it took. Will continue to use them. Kept me updated on time it would take. More

by Dennis.chappell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristian Jablonski Jr.

August 11, 2021

Dealership Rating
Employee Rating

Called to set an appointment for my 2011 vehicle. Was rudely told my vehicle was too old to be serviced. After asking for a call back from the general manager he rudely told me the same thing. Ford is no More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Elder

Aug 16, 2021

Matthews-Currie Ford Co. responded

Unfortunately due to the nature of your vehicle's concerns, we felt that we were not the best option for tackling the diagnosis and repair. With over 130k miles, you mentioned every light is on the dash and every code is showing up when you performed the diagnoses. With these concerns, it may require several hours of diagnosis and/ or parts that may be obsolete. We have never serviced any of your vehicles before and have no history of your vehicle at this time. I apologize we were not able to look at your vehicle and it may be best to look into other options.

Aug 17, 2021

Michael responded

That’s not a good excuse. I will no longer be purchasing or driving any Ford products. I am asking for help and service and you refuse to stand behind your brand. This is unacceptable due to the fact that you manufacture the vehicle to require being serviced at a dealership for these issues. You have condemned my vehicle to staying broken. Thank you for your help.

August 04, 2021

Dealership Rating
Employee Rating

i absolutely loved my experience at MC Ford and Randy was fantastic with helping me with my purchase. i was nervous because I had been burned before and not treated very nicely by other companies i went to b More

by brysmom10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Getchey

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