Russell Hardenburgh
Russell Hardenburgh at Yalcars

Russell Hardenburgh | Page 6

Sales Manager

Yalcars

152 Continental Dr
Salem , OH 44460

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4.2
121 Reviews
4.2

121 Reviews

Write a Review

121 Reviews of Russell Hardenburgh

November 25, 2023

Dealership Rating
Employee Rating

This dealership is fantastic. Hands down the best experience I have ever had buying a car. I will definitely be coming back if I ever need to purchase another vehicle. More

by Hgbierlair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin

Nov 27, 2023

Yalcars responded

Dear Hgbierlair, Thank you for taking time to share your experience. Once again, we appreciate your business! Enjoy your new Mercedes-Benz!

November 22, 2023

Dealership Rating
Employee Rating

I must say this dealership has made my car buying experience GREAT! Very easy no high pressure sales every thing was explained in detail. I will recommend them to my friends and Family. More

by Carollynnstapleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Yalcars responded

Dear Carollynnstapleton, Thank you for taking time to share your experience. We are so glad to hear your nice words. Once again, we appreciate your business. Enjoy your sharp Jaguar!

November 22, 2023

Dealership Rating
Employee Rating

Great place to buy a truck! ! And a great place to work. Love my truck More

by russiv6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Yalcars responded

Dear russiv6, Thank you for taking time to share your feedback. Enjoy your new Ford truck!

October 21, 2023

Dealership Rating
Employee Rating

I absolutely love my 2017 Jeep Grand Cherokee! Russ was super helpful and kind while answering all of my questions. Melissa helped me with all of the paperwork, and was also very kind and p More

by Jess C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin

Oct 21, 2023

Yalcars responded

Dear Jess C, Thank you for taking time to share your feedback. Russ and Melissa are amazing with their customers. We are so glad to hear your positive experience. Once again, we appreciate your business. Enjoy your new Grand Cherokee!

October 21, 2023

Dealership Rating
Employee Rating

Great service and good people. Very fair and honest trade in value. I will definitely be using them in the future! More

by Carrkelly321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin , Danielle Vallero

Oct 21, 2023

Yalcars responded

Dear Carrkelly321, Thank you for taking time to share your feedback. We really appreciate your kind words and business. Enjoy your new RAM Truck!

October 05, 2023

Dealership Rating
Employee Rating

Received the vehicle off of the delivery truck with passenger door stuck. Haven’t rode a week and rotors and cam shaft have to be replaced. Gas hand did not work when I got it. Worst place I ever bough More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Prokay, Danielle Vallero

Oct 14, 2023

Yalcars responded

Dear Linda Lyons, We are sorry for your frustration. We'd be more than happy to assist you. Our records indicate you purchased a Jeep Grand Cherokee 4x4 with 166k miles at the time of the sale from our Value Lot. The Value Lot is where we list our trade-ins/high milage older vehicles under AS-IS terms. Unfortunately, used-cars with high miles might have mechanical/cosmetic wear/tear due to its age/milage. Your designated sales associate had a video-walk around and test drive with you prior to your sale. Some of the items you listed are wearable items which warranty company does not cover. Your claim has been approved up to $1500 by the warranty company. Our F&I department is currently trying to locate a 3rd party service plaza to get your vehicle service at a more reasonable place. Please feel free to contact us if you have any further questions.

September 26, 2023

Dealership Rating
Employee Rating

Bought a 17 ram from them. Knew it was as is but after getting it home I found out that both front axle shafts were blown. So took it too the shop too find out that it needed b More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Prokay, Jacob Vandergriff

August 29, 2023

Dealership Rating
Employee Rating

Love it got a good car and didn’t have to go more then 1 place More

by issiah.jr.hayden.b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Yalcars responded

Dear issiah.jr.hayden.b, Thank you for taking time to share your feedback. Once again, we appreciate your business. Enjoy your new ride!

July 23, 2023

Dealership Rating
Employee Rating

Great place to purchase a vehicle, staff was very helpful and friendly. Great place to shop More

by jrcunningham123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Yalcin , Ross Beilby, Danielle Vallero

Jul 24, 2023

Yalcars responded

Dear jrcunningham123, Thank you for taking time to share your experience. Once again, we appreciate your business. Enjoy your new Camaro!

July 19, 2023

Dealership Rating
Employee Rating

Outstanding Russ and carol and the whole staff were very polite professional they are exemplary in their duties I recommend them 100 percent More

by kendrickrussell74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carol Stickel , Ross Beilby

Jul 20, 2023

Yalcars responded

Dear kendrickrussell74, Thank you for taking time to share your experience. Ross is amazing with his customers. Once again, we appreciate your business and enjoy your new Mercedes-Benz!

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