"Shoe was great. Had all the answers and no stress. Shoe..."
Shoe was great. Had all the answers and no stress. Shoe was so easy going and knowledgeable about every aspect of purchasing this vehicle. Thank you Shoe!!!
"Russell was very helpful and knowledgable about the..."
Russell was very helpful and knowledgable about the vehicle and the process. It was a very quick and easy transaction. We got a great price and even had the vehicle delivered. Environment was very safe and spaced out well for social distancing in the dealership.
"I bought a Chevy Silverado 1500 from Shoe, he was..."
- Steve Nadeau
I bought a Chevy Silverado 1500 from Shoe, he was knowledgeable and patient as I looked at several models. He took the time to make sure that I understood all of the features of each truck. New truck, great experience throughout the entire process, I highly recommend Copeland Chevy and Shoe.
"Highly recommend Russ Shomaker as a sales person he was..."
Highly recommend Russ Shomaker as a sales person he was friendly , professional , listened to my needs and worked getting me the truck I wanted for a good price. Never experienced typical high pressure sales pitch continued follow up after purchase Great experience not the usual car sales
Recommend him and Copeland
"Some Dealerhips do a little more for thier customers."
I called on a Saturday and dealt with the sales manager. I was very specific in what I wanted (2018 Silverado 1500 LT Z71 Cajun Red 21000 Miles) and they let me hold the vehicle for the week, with a down payment of 500 bucks, Not only did I not have to leave my home but I didn't have to get out of my pajamas. The truck was everything expected and more, The following Friday I showed up at 9 am Russell Shoemaker took over the sale an had the truck waiting for my arrival and a plate on it for a test drive by 9:15, After the test drive I found out Russell had proactively had a bed liner installed based on a comment I had made on Monday during a quick visit. Kudos to your intuition Russell. My wife and I both enjoyed Russell and the rest of the sales staff we had chatted with. It was a comfortable dealership to walk through as an unknown, (no body up my butt) and the sales staff was reasonably available when I needed them. Warranty and processing the paperwork went like clockwork. I was out of the dealership registered and inspected by 1: 15 PM. As far as pricing goes Copeland Chevrolet is well within reason.
Other Employees Tagged:
"Easy and enjoyable buying experience."
Purchased a used 2018 Toyota Highlander. I made arrangements to drive down to Brockton, MA from NH. Russell Shoemaker was the salesman that I dealt with. This experience was very easy and pleasant and so quick! I got the vehicle I wanted at a great price and is being delivered to me in NH. I am so thankful to Russell for a great experience.
"Great and attentive"
Russell knew what I wanted and showed me a couple of 2020 Colorado's He was informative of the vehicle and its performance. He was very friendly and courteous and explained all the finances. When a problem developed withe DMV he went out of his way and on his on time to correct it for which I am thankful.He is a great rep for Copeland Chevrolet.
"Had 2 appt with Scott both of them he was late with..."
Had 2 appt with Scott both of them he was late with seeing me and couldnt be bothered. I do not recommend Scott or Copeland
Other Employees Tagged:
Haley needs to stop calling you everyday bad business
"Very bad experience. Went in there ready to buy 1 SUV and..."
Very bad experience. Went in there ready to buy 1 SUV and 1 pickup truck and we met Russell Shoemaker. I think we bothered him and since it was towards end of day, think he wanted to go home. No personality, no details, no answers to questions and let us walk out within 10 minutes. We have a large commercial business as contractors and buy at least 5 trucks per year. I will never return.