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Russell Shores
Russell Shores at Biggers Chevrolet

Russell Shores | Page 2

Finance Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Russell Shores

February 18, 2026

Dealership Rating
Employee Rating

This was our 3rd experience with Edwin and we are very satisfied with everything. We highly recommend Biggers Chevrolet. Thank you very much!! More

by katierink
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Sanchez

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Feb 24, 2026

Biggers Chevrolet responded

Thank you so much for your continued trust and loyalty! Having the opportunity to work with you for a third time truly means the world to us. We’re thrilled to hear that you were once again very satisfied with your experience. Edwin will be especially grateful for your kind words—he takes great pride in making sure every visit is smooth, transparent, and enjoyable from start to finish. We also appreciate you recognizing Russell and the rest of the team. It’s always our goal to deliver a consistent, top-notch experience every time you walk through our doors. Thank you for your recommendation and for choosing Biggers Chevrolet again. We look forward to serving you for many more years to come! 🚗

February 01, 2026

Dealership Rating
Employee Rating

Our sales Rep ,Major Mitchell is a top notch salesmen. He made the dealing process much easier than other places I have been. Great customer service skills and truly took care of all our needs. I will def More

by rmwegn3575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell

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Feb 01, 2026

rmwegn3575 responded

Thank you so much Biggers!!!

January 25, 2026

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Employee Rating

As usual, vehicle goes in with a problem or problems, they’re addressed and corrected. Brian kept me updated with progress along the way, and another call upon completion. Thoroughly pleased with Brian, More

by dmoshis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Velasquez, Mike Matthews, Brian Pena , Edwin Sanchez

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Jan 26, 2026

Biggers Chevrolet responded

Thank you so much for the 5-star review and for your continued trust in our service team. We’re glad to hear that Brian kept you informed throughout the process and that your vehicle concerns were addressed promptly and thoroughly. We truly appreciate your kind words about our service department and the Jerry Biggers dealership as a whole. Thanks again for choosing Biggers Chevrolet — we look forward to serving you whenever you need us!

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