Ruth Weinreb

I am writing to formally express my concerns regarding the conduct of Service Advisor Ruth Weinreb at the Rockville Centre Mercedes-Benz service department in Hempstead, NY. During my recent interactio the conduct of Service Advisor Ruth Weinreb at the Rockville Centre Mercedes-Benz service department in Hempstead, NY. During my recent interaction, Ms. Weinreb was rude, dismissive, and demonstrated a lack of product and service knowledge. Her unprofessional demeanor and inability to provide clear or accurate assistance were both surprising and disappointing—especially at a dealership that represents the Mercedes-Benz brand and its high standards of customer care. My interaction with Ms. Weinreb fell significantly below the level of service I expect when working with Mercedes-Benz. More

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Please take this to heart go anywhere else to have your Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. More

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Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired contributed with a fine effort to have my front brakes repaired More

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Antoinette is a wonderful service manager and always helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind and professional n it's a pleasure knowing her. She deserves a financial raise because she handles all problems with care, dignity and calm and it's a pleasure to know her. More

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The service is the very best, always. My service agent Anthony DeAngelo always comes thru with the most expedient service n l adore him. My service agent Anthony DeAngelo always comes thru with the most expedient service n l adore him. More

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Bill Mehrkens is a pleasure to deal with. I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to t I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to the extent that we are his customers for at least 15 years. Excellent experience all around. More

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