Ryan Cali
Ryan Cali at Toyota of Scranton
Refer Me

Ryan Cali | Page 3

Finance

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
211 Reviews

Dealership Experience

5 yrs

Industry Experience

9 yrs, 10 mos

4.8

211 Reviews

Write a Review

211 Reviews of Ryan Cali

February 20, 2024

Dealership Rating
Employee Rating

The day after buying my 2016 Toyota I discovered the inside ceiling light was off, I checked bulb- OK, ? switch at Toyota, Toyota ordered switch, later that afternoon a 11 yr. old next door neighbor sho More

by JJZAYDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Doug Stahl

Feb 20, 2024

Toyota of Scranton responded

Dear JJZAYDON, Thank you for bringing this matter to our attention and for choosing Toyota of Scranton for your automotive needs. We sincerely apologize for any inconvenience you experienced with your 2016 Camry and the confusion surrounding the issue with the inside ceiling light. We strive to provide exceptional service to all our customers, and it's disheartening to hear that your experience with our parts department fell short of your expectations. We understand the frustration that can come with discovering an issue after purchase, and we regret any inconvenience caused. Your feedback is invaluable to us, and we will use it to improve our processes and better serve you and all our customers in the future. We're glad to hear that despite this setback, you're enjoying your Toyota. Should you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction with your vehicle and our dealership. Thank you for your understanding and for giving us the opportunity to address your feedback. Warm regards, Customer Experience Team Toyota of Scranton

February 14, 2024

Dealership Rating
Employee Rating

Easy to work with, and was able to complete everything but car pick up over the phone. More

by C.LINCOLN.WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Aimer , Brooks Aikman

Feb 15, 2024

Toyota of Scranton responded

Thank you, C.LINCOLN.WOOD, for sharing your positive experience with us! We're thrilled to hear that our team made your car buying process easy and convenient, even allowing you to complete everything over the phone. Your satisfaction is our priority, and we're grateful for your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

February 09, 2024

Dealership Rating
Employee Rating

Dan Seijas does a great job of taking care of me and my vehicles. Joe Gatto and Jordan Printz are excellent in the Sales Department along with Ryan Cali in Finance. That is my outstanding team at Toyota o More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz , Daniel Seijas, Joseph Gatto

Feb 09, 2024

Toyota of Scranton responded

Dear Joe, Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Dan, Joe, Jordan, and Ryan provided you with excellent service during your visit to Toyota of Scranton. It's our goal to ensure that every customer feels well taken care of, and we're delighted that you had such a positive experience with our team. We appreciate your trust in us and are grateful for your support. Should you need anything else in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, The Toyota of Scranton Team

February 07, 2024

Dealership Rating
Employee Rating

Haven’t had the best of luck at this dealership with other sales man but Brian was fantastic. He was straight to the point and extremely helpful. More

by CBEDNASH65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess

Feb 07, 2024

Toyota of Scranton responded

Dear CBEDNASH65, Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback. We're thrilled to hear that Brian provided you with exceptional service during your visit to Toyota of Scranton. Delivering straightforward assistance and being genuinely helpful are values we prioritize with each of our customers, and it's wonderful to know that Brian exemplified this during your interaction. We understand that past experiences can influence perceptions, and we're glad that Brian was able to turn things around for you. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to the opportunity to serve you again. Warm regards, Sales Team Toyota of Scranton

February 03, 2024

Dealership Rating
Employee Rating

Every one there was very nice the folks there was very attentive to your needs would recommend this dealership anytime of the day More

by VINCY44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Joe Mercado Jr

Feb 06, 2024

Toyota of Scranton responded

Dear VINCY44, Thank you for your kind words and recommendation! We're delighted to hear that everyone at our dealership was very nice and attentive to your needs. Providing exceptional customer service is our priority, and we're thrilled that we succeeded in meeting your expectations. Should you or anyone you know need assistance with anything in the future, please don't hesitate to reach out. We're always here to help, anytime of the day. Warm regards, Sales Team Toyota of Scranton

January 29, 2024

Dealership Rating
Employee Rating

We have purchased our last three vehicles from Toyota of Scranton. They did whatever they could to help us out More

by UGSISR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Vieira , Brooks Aikman

Jan 30, 2024

Toyota of Scranton responded

UGSISR, Thank you for taking the time to provide your review. We are delighted we earned 5 stars. We also appreciate your loyalty to our dealership - that is such a compliment. Our team works very hard at providing our customers with the best sales experience. We are happy you enjoyed working with the sales team. Enjoy your new vehicle for many miles! Warm regards, Sales Team Toyota of Scranton

January 08, 2024

Dealership Rating
Employee Rating

James Brown I am sorry to say I have no recall of ever meeting him. As for the Dealership, it was a tough negotiating trip by but we got thru it and I talk about it when someone asks me. More

by MISKELL922
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Wasal

Jan 08, 2024

Toyota of Scranton responded

Subject: Response to James Brown's Review (MISKELL922) Dear James Brown, Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to address your concerns. We apologize if your experience at Toyota of Scranton during the negotiating process was challenging. Our team strives to create a positive and transparent environment for our customers, and it's disheartening to learn that we may have fallen short of your expectations. If there are specific details or aspects of your visit that you believe could be improved, we would greatly appreciate any additional insights you can provide. Your feedback is crucial in helping us enhance our services and ensure a smoother experience for our customers in the future. Please feel free to reach out to our customer service team directly at 570.702.8776 so we can gather more information and address any concerns you may have. Once again, we appreciate your feedback, and we hope to have the opportunity to serve you better in the future. Sincerely, Customer Service Team Toyota of Scranton

January 05, 2024

Dealership Rating
Employee Rating

it was a great experience. it was a great experience. it was a great experience More

by TOOOOORI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin

Jan 05, 2024

Toyota of Scranton responded

TOOOOORI, We are thrilled you had an excellent experience with our sales team. Thank you for letting us know. Enjoy your new ride! Take care, Sales Team Toyota of Scranton

January 04, 2024

Dealership Rating
Employee Rating

We purchased a Toyota Camery on Tuesday and we love the car .Outstanding customer service . Sales and finance took the time with us to answer all our questions . Never felt rushesef or pressured .First ti More

by Diggsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Hannah Schork

Jan 04, 2024

Toyota of Scranton responded

Dear Diggsy, Thank you so much for choosing Toyota of Scranton for your recent purchase of a Toyota Camry! We're thrilled to hear that you love your new car and that you had an outstanding experience with our team. Providing excellent customer service is our top priority, and we're delighted to hear that our sales and finance teams took the time to address all your questions. It's important to us that our customers feel informed and comfortable throughout the entire buying process, and we're glad we could make your first-time buying experience with Toyota a positive one. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and are grateful for the opportunity to welcome you to the Toyota family. Safe and happy driving! Best regards, Sales Team Toyota of Scranton

December 27, 2023

Dealership Rating
Employee Rating

Loved the experience and my new vehicle! The guys working there was great! Made things go smoothly! More

by MOUSE3314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

MOUSE3314, We're thrilled to know that your overall experience at Toyota of Scranton was a positive one. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything more we can do for you, please don't hesitate to reach out. Thank you for the 5-star review! Warm regards, Sales Team Toyota of Scranton

Dealership Inventory (341 Vehicles)

used 2020 Honda Accord car, priced at $23,500
2020 Honda Accord
used
White exterior
CVT
FWD
used 2020 Toyota Prius car, priced at $24,499
2020 Toyota Prius
used
Green exterior
CVT
AWD
used 2021 Toyota RAV4 car, priced at $28,999
2021 Toyota RAV4
used
Gray exterior
8-Speed Automatic
AWD
used 2021 Toyota Tacoma car, priced at $36,999
2021 Toyota Tacoma
used
Blue exterior
6-Speed
4WD
used 2023 Honda CR-V Hybrid car, priced at $32,999
2023 Honda CR-V Hybrid
used
Gray exterior
eCVT
AWD
used 2023 Toyota RAV4 car, priced at $32,800
2023 Toyota RAV4
used
Black exterior
8-Speed Automatic
AWD