Ryan Drouin | Page 4

Great Experience I purchased a 2019 Crosstrek on 10/5/19. Joe Lewicki was our Salesman. He was extremely helpful through out the whole process and was very friendly. I purchased a 2019 Crosstrek on 10/5/19. Joe Lewicki was our Salesman. He was extremely helpful through out the whole process and was very friendly. He answered many questions, and did a complete walk through on all the cars features and was there throughout the whole process, They even fed us lunch which from what I understand is a regular feature in the warmer months.I will return in the future! More

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The Best place to purchase your Subaru Had the perfect experience purchasing my Crosstrek. Joe was the best and treated me like he knew me for a long time. Everyone at the dealership is alw Had the perfect experience purchasing my Crosstrek. Joe was the best and treated me like he knew me for a long time. Everyone at the dealership is always willing to help with any questions. They have a great selection of cars. Thanks Grand Subaru!!! More

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Ready ... Set ... Go with confidence and satisfaction From the moment I entered the door to the dealership, I knew I was in the right place ... attentive, thorough, courteous and service like I could not From the moment I entered the door to the dealership, I knew I was in the right place ... attentive, thorough, courteous and service like I could not have imagined. I had a lot of anxiety because I came from out of state to buy the car and had to drive it back that day. They were very respectful of my time and made sure I was well acquainted with the car before I began my drive home. The paperwork was explained very thoroughly and I felt very confident about my purchase as I took my place in the driver's seat. A special KUDOS to Joe Lewicki who sat me me and very patiently introduced me to the options of my vehicle and got me on the road for that long drive. With phone hooked to bluetooth and radio stations programmed, it was all good!!!!! Thanks to all the staff who I interacted with ... it's obvious they love what they do and do it well!!!!! More

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Best Subaru dealership! Grand Subaru always exceeds my expectations! Joe Lewicki is the most casual,friendly,and straightforward,salesperson I have ever met. No pressure tac Grand Subaru always exceeds my expectations! Joe Lewicki is the most casual,friendly,and straightforward,salesperson I have ever met. No pressure tactics and honest opinions are what they are all about. Joe at Service is knowledgeable and trustworthy. Our business will always go to Grand Subaru. More

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Very professional and friendly service Jeff Schade from Grand Subaru in Bensenville, IL was recommended by our close friend who was Jeff's customer. We hesitated to drive 1,5 hour from our Jeff Schade from Grand Subaru in Bensenville, IL was recommended by our close friend who was Jeff's customer. We hesitated to drive 1,5 hour from our place to see Jeff. Well, it worth it 100%. Our experience with Jeff was the best ever out of all car purchases we made in a past. I asked Jeff in my email for "no pressure" and that was exactly what we got. Jeff was cooperative, friendly, patient and very fast to reply and answer all our questions. The whole experience with Grand Subaru was as smooth and welcoming as never before. Jeff's managers Ryan and Sandy were also helpful and quick to communicate. They respect our personal needs and it was a very pleasant experience. Jeff is an extraordinary salesperson due to his personal human qualities. On top of all Jeff is a high professional. He has changed our vision of a car purchase and we will recommend him and go to him again in a future. Thank you, Jeff, for a very pleasant experience. Best of luck. More

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Straight forward, quick & pleasant. I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reas I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reassurance on shipping details. Comparing to an in person experience at my local dealership, it was like night and day difference. Nealy Anderson explained and accommadated my concerns fully, was attentive at every instance. It was the smootheset vehicle transaction I have ever had,(5) I’m now driving my 2nd Subaru, a 3.6.R Limited, after owning a ‘96 Legacy Outback for the last 26 years. Thank you Grand Subaru. More

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Jeff Schade - Internet Sales - Hits a home run The wife and I traveled from S.W. Michigan to purchase our car thru Jeff and Grand Subaru. Our expectations were meet with professionalism and timelin The wife and I traveled from S.W. Michigan to purchase our car thru Jeff and Grand Subaru. Our expectations were meet with professionalism and timeliness. We arrived at 2:00 with our trade in and were on the road with our 2016 Subaru Outback at 4:30. Test drive, car review with questions, paper signing and a tutorial of how all the gadgets on our new purchase worked. Done. I am a retired service manager that worked for many car dealerships in my life and Grand Subaru knows how to do it the right way. Hats off Grand Subaru, your the best. More

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The Highest Praise to Joe Lewicki and the Grand Subaru Team! We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeou We searched high and low for the perfect used vehicle for our son (and us) - well maintained, safe, great mileage, very reasonably priced, and gorgeous. After many weeks, we finally found that unicorn at Grand Subaru! The hitch? It was 500 miles away from our home in TN. Our apprehension was very real. There was so much risk for something to go wrong. The save? Grand Subaru's incredible sales savant, Joe Lewicki! Joe quickly built genuine rapport with us-he's clearly experienced, highly knowledgeable, attentive, efficient, thorough, transparent and friendly. He physically walked through the lot to ensure the vehicle was in stock and was very patient as I asked about the features while he examined for me and described them clearly. He was very open and accommodating to my request to place a small deposit and to have it independently inspected. He was timely and gracious to my mechanic, allowing a thorough inspection. The vehicle checked out to be our dream on wheels! Joe promised that the car would be extra spiffy to delight our son when he laid eyes on it - and he delivered! We made the long haul to Chicago and the onsite transaction couldn't have been more swift and satisfying. The car handled beautifully, solidly. The general manager, Ryan Drouin, greeted us warmly shortly upon arrival. The business manager, Brandon Metz, was thorough, concise and very personable. After everything was wrapped up in short order, Joe even provided contact info for a few great options to pick up a deep dish pizza on our trek back! Grand Subaru is a top notch operation that excels in offering the trifecta of exceptional people, products and processes. While everyone we interacted with was sincerely outstanding, Joe holds a special place for us. Ask for him. From first hand experience, he's a gold standard. More

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Sold a non-street legal car. Won't reimburse for costs. Afiza sold me a fantastic car and the customer service at this place doesn't stop almost a year later. I had an issue with registering my car in anoth Afiza sold me a fantastic car and the customer service at this place doesn't stop almost a year later. I had an issue with registering my car in another state because of the tints that it came with and they have done their best to really help me out in ensuring I can get this taken care of. Ryan was also very friendly and followed up with me quickly. Great team. More

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Excellent experience Joe at Grand Subaru was a delight to work with. He was up front about everything and worked to get me the best deal he could. I am very happy with my Joe at Grand Subaru was a delight to work with. He was up front about everything and worked to get me the best deal he could. I am very happy with my experience at Grand Subaru. Highly recommended. More

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