Ryan Heine
Ryan Heine at Lake Ford

Ryan Heine | Page 7

Sales Manager

Lake Ford

4201 S 27th St
Milwaukee, WI 53221

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4.7
644 Reviews
4.7

644 Reviews

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644 Reviews of Ryan Heine

April 15, 2023

Dealership Rating
Employee Rating

It was a good experience they recommended me and helped with the financing of my truck they explained every detail dealer and the best facilities More

by Betsandkev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Silva

April 08, 2023

Dealership Rating
Employee Rating

Quick and professional and honest! Value exceeds price! Will return for sure! Thank you much! More

by gordongaylord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessie Schumacher, Dan Baumann, Jim Bramel, Micah Edwards , Daniel Garcia, Craig Prochaska, Jim Stabl, Nick Strickling, Brian Teitelbaum

April 04, 2023

Dealership Rating
Employee Rating

I had a great time dealing with the Lake Ford team. this is my 2nd vehicle that I bought through Lake, and I look forward to my next purchase with them as well. More

by DamienV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Van Hecker

April 02, 2023

Dealership Rating
Employee Rating

We have bought two cars from this dealership. We always find what we want very quickly at a price we can afford. More

by jy92696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieana Harb

March 29, 2023

Dealership Rating
Employee Rating

I don't like car shopping but AJ and the staff made it almost painless. I would buy a car there again. More

by DCORK9
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: AJ Chandler

March 24, 2023

Dealership Rating
Employee Rating

Great experience, did not feel like I was being scammed or being upsold on anything. Great car, one of the best showrooms in Milwaukee! More

by INSPECTOR60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Alec Van Hecker

March 18, 2023

Dealership Rating
Employee Rating

Got to Green Bay had tires looked at 1 tire was shot, should not have passed inspection, bed of truck was filthy, called Alec basically made me feel like I was lying to him. Said “I’m sorry but I’m going More

by johnlaux23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alec Van Hecker

Mar 31, 2023

Lake Ford responded

Thank you for sharing your feedback with us regarding your recent purchase. We apologize for any inconvenience caused and understand your concerns about the inspection of your tires and the cleanliness of the bed of your truck. We take all customer complaints seriously, and we apologize if you did not receive the level of service you deserved. Thank you for bringing this to our attention. We value your business and hope to have the opportunity to serve you again in the future.

Mar 31, 2023

johnlaux23 responded

Sorry delayed on responding, left on Florida vacation two days after purchased truck. New tires are on and truck has not been driven since. Many things I like about truck and price was right if nothing else is wrong. That why I insisted on a warranty. Appreciate the response back. Alec could use a customer concern class. All good until I called about an issue and then I didn’t feel like I was getting the same care after I purchased.

March 09, 2023

Dealership Rating
Employee Rating

In general, a very good experience. My rating would be higher but for two issues: the 3-yr-old CPO vehicle was missing its owners manual (minor), and the tires were represented as non-o More

by jimmyp5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieana Harb

March 09, 2023

Dealership Rating
Employee Rating

Thank you so much for the help in getting my Bronco Sport! You all have been a joy to work with and I love my new car!! More

by valerie.clark
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Jieana Harb

March 08, 2023

Dealership Rating
Employee Rating

No pressure from Alec or the rest of the team. Upfront about the process and very knowledgeable about the truck. Great experience overall, highly recommend. More

by scottnickp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alec Williams

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