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Ryan Knueppel
Ryan Knueppel | Page 2
General Manager
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
197 Reviews
Ryan has been in the automotive industry for over 14 years, and has developed a true passion for customer service. He was born and raised in the Fond du Lac area but also lived in Naples Florida from 2000 until 2010. While in Florida he mastered the art of true customer service while working for the Ritz Carlton Hotel Group. He is now married and has two beautiful daughters that he spends as much time with as possible. In his free time he loves to golf and fish every chance he gets.
Read more197 Reviews
Write a ReviewDealership Experience
9 yrs, 4 mos
Industry Experience
13 yrs, 9 mos
Sales197 Reviews of Ryan Knueppel
March 29, 2023
Tom and Ryan were great to work with and made my first new truck order experience very enjoyable. Tom was very responsive with questions over phone and by e-mail that I had as well as kept me up to date new truck order experience very enjoyable. Tom was very responsive with questions over phone and by e-mail that I had as well as kept me up to date on the build process. Ryan was very knowledgeable in our sit down when choosing the various build options. Would definitely work with both again! More
by jason.d
Verified CustomerOther Employees Tagged: Tom McComb
Helpful 
March 25, 2023
This was by far the best car buying experience we’ve ever had. The customer service at Summit is absolute next level! We worked with Ryan, one of the managers and our sales guy, Chris. We test drove a Durang had. The customer service at Summit is absolute next level! We worked with Ryan, one of the managers and our sales guy, Chris. We test drove a Durango, decided we liked it but the one we wanted was still in transit. We were in a lease in our current vehicle so it had to be sold back to a Chevy dealership, so later that day we sold it to a dealership in Oshkosh. Ryan then sent someone to come pick us up from the dealership and bring us back to our house in Waupun! Then the next week, we were borrowing my parents vehicle and the Durango came in, however we didn’t get into it as soon as we hoped. They then sent people to our house to drop off a loaner vehicle until we could come pick it up! They actually care about their customers, which is not all that common anymore nowadays. They are so personable and make you feel so welcomed and answer any questions you might have. Summit is the only place we will be doing business from now on! More
by imports_08
Other Employees Tagged: Travis Marquez, Chris Olig
February 07, 2023
We purchased a 2014 Dodge Ram with 93,000 miles on 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also advised us Summit Auto had an upstanding name and would work with us if anything went wrong with the vehicle. We provided Summit Automotive with a $26,000 check to purchase the Dodge Ram. On 1/22/23 the engine went completely out and we did not purchase the extended warranty. Summit originally was asking for about 11,200 for a used engine although to help us out they said they would drop the price to $10,000. In addition they would be more then happy to give us 7,000 for the truck as a trade in. Really, thanks for nothing! The vehicle also had several issues prior to them selling it to us that they did not disclose. The vehicle now has 106,000 miles and is valued at $19,000. In addition none of the repairs were mentioned to us on the car fax they provided to us. We didn’t expect them to fix this for free but they definitely could have came down more on there labor charge of $190.00 per hour. I’m sure Marty or sales person got a nice commission check. More
by Elishathreets
Other Employees Tagged: Marty Krepsky
November 08, 2022
I Never been so disappointed with a dealership in my life. The truck was dirty. The front tires are so big they run the hub cab. We were told there B team must have detailed compared with the video that life. The truck was dirty. The front tires are so big they run the hub cab. We were told there B team must have detailed compared with the video that was online must have been the A team. More
by oneslymoo33
Other Employees Tagged: Charlotte Bambrough, Travis Marquez
July 05, 2022
Very nice people! Tommy was great to work with even being over 3 hrs away. Definitely would recommend to anyone looking to purchase a vehicle. Tommy was great to work with even being over 3 hrs away. Definitely would recommend to anyone looking to purchase a vehicle. More
by gweeds20
Other Employees Tagged: Tim Brenner, Tommy Vang
July 05, 2022
They can’t fix my issues on my tahoe. Lift tailgate still slamming hard. Steering wheel still making clicking noise. 0 ⭐️. I don’t recommend this dealership. Never again Lift tailgate still slamming hard. Steering wheel still making clicking noise. 0 ⭐️. I don’t recommend this dealership. Never again More
by jgomez
Other Employees Tagged: Geoff Kuitert , Brock Boettcher
June 23, 2022
Always a pleasure to stop in at summit for my service and bs with the staff bs with the staff More
by kggmom
Other Employees Tagged: Joel Zerbel, Geoff Kuitert
June 01, 2022
Good customer service and a great sales staff make it easy to only consider Summit for all our car/truck needs. easy to only consider Summit for all our car/truck needs. More
by MARY FORTNEY
Other Employees Tagged: Tim Brenner, Geoff Kuitert
May 18, 2022
It was a pleasure to work with such a great staff of friendly, efficient and knowledgeable staff. friendly, efficient and knowledgeable staff. More
by mlopno
Other Employees Tagged: Tim Brenner , Brock Boettcher
May 06, 2022
The team at Summit was excellent. They were professional, helpful, and went above and beyond what is expected. I would recommend Summit to anyone. Thank you!! They were professional, helpful, and went above and beyond what is expected. I would recommend Summit to anyone. Thank you!! More
by a.sarauer
Other Employees Tagged: Gaby Ripley, 5 Stars
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