Ryan Knueppel | Page 13

Great experience Very happy with my new Jeep Compass. Excellent customer service, paperwork was fast and easy and finance secured a great rate for me. Had a small issu Very happy with my new Jeep Compass. Excellent customer service, paperwork was fast and easy and finance secured a great rate for me. Had a small issue with my tire pressure warning light but brought it back in on Monday and the service department had me in and out in less than 10 min and the problem is solved. More

by Justine17 Verified Customer Verified Customer

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Extremely pleased with my experience! Very pleased, received a great truck for good price with awesome customer service. Jacob was awesome to work with, kept in touch until we received an Very pleased, received a great truck for good price with awesome customer service. Jacob was awesome to work with, kept in touch until we received an offer we felt comfortable with! Finance team made the rest extremely easy, thanks for making this a great experience! More

by JSGARDNER002 Verified Customer Verified Customer

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Great Experience Bought a truck from summit auto a couple days ago and we had an agreed deal after getting home and looking over the finicaning I realized there was a Bought a truck from summit auto a couple days ago and we had an agreed deal after getting home and looking over the finicaning I realized there was a mistake after calling the sales manager he made an appointment the very next day to resolve the issue he realized the mistake and took care of it on the spot. Great customer service and would recommend them to anyone! More

by TAYLOR Verified Customer Verified Customer

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Excellent service Kraig Pederson and Joel Zerbel did an excellent job of locating the vehicle I requested and getting the payment in my desired amount.. Their customer Kraig Pederson and Joel Zerbel did an excellent job of locating the vehicle I requested and getting the payment in my desired amount.. Their customer service is second to none. I have done business with Summit for many years and will continue to do so. More

by cgross0 Verified Customer Verified Customer

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Amazing experience Just purchased a 2019 ram bighorn. Everything was professional and easy from start to finish. Jake was very easy to work with when it came to getting Just purchased a 2019 ram bighorn. Everything was professional and easy from start to finish. Jake was very easy to work with when it came to getting me into the right truck. Jake went the extra mile to get the truck delivered on time due to a few unforeseen road bumps. Randy was also awesome for taking the time to get the right financing. Ryan and Tazz were also very professional and a lot of help. More

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Great Very Very Great They are all very awesome people Staff Will be buying again very soon Very Happy A Million Thanks to Summit Well worth the Drive Kraig your Great Than They are all very awesome people Staff Will be buying again very soon Very Happy A Million Thanks to Summit Well worth the Drive Kraig your Great Thanks Again More

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Lease vs purchase I felt very comfortable and confident with Jake and Ryan. Jake Dutton was awesome (first day) and I appreciated the info provided. I felt they dealt w I felt very comfortable and confident with Jake and Ryan. Jake Dutton was awesome (first day) and I appreciated the info provided. I felt they dealt with me fairly and honestly. Would definitely recommend. More

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Frustrated Appraised my trade in before looking at vehicle, but yet supposedly included add one and accessories. ( 9000 under KBB) was not too organized. I dro Appraised my trade in before looking at vehicle, but yet supposedly included add one and accessories. ( 9000 under KBB) was not too organized. I drove 45 mins one way 3 times to retrieve documents needed. Wasted a day doing so. I did all the leg work with the banks so it should have taken 15 mins to complete deal. Instead I was there for another hour. They kept going in circles like checking the mileage on my trade in 3 times in 15 mins. The vehicle never moved. I wonder why people dislike going to car dealers. It's frustrating and you have to set 4hrs aside just to complete a deal. Very frustrated. More

by RGBRION Verified Customer Verified Customer

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Great Experience I bought a new vehicle at Summit for a great price. The service was excellent as everyone working there was willing to help in anyway they were able t I bought a new vehicle at Summit for a great price. The service was excellent as everyone working there was willing to help in anyway they were able to. Everyone at Summit was helpful and knowledgeable. I highly recommend Summit to anyone that is looking for a vehicle. I am excited to have a reliable vehicle from a reliable dealership. More

by Marissa Verified Customer Verified Customer

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Dishonest pushy sales staff including management. I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I requested to finance through my credit union and was told that wouldn’t be an issue and Summit could most likely even beat my credit unions rate only to find out part of the price break I was given included financing through Chrysler and a significantly higher rate. I spoke with the salesmager and he agreed to pay the cost for me to refinance since they were not very open with me. I was told they’ve spent enough time dealing with me that they’ve lost money on the deal and said I needed to be a smarter consumer. Their customer service is the worst I have ever dealt with. I will add when I was looking for vehicles they put on a very friendly face to win a customer over but that goes away once they have signed papers. More

by Nick Verified Customer Verified Customer

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