Ryan Knueppel | Page 14
General Manager
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
Ryan has been in the automotive industry since 2007, and has developed a true passion for customer service. He was born and raised in the Fond du Lac area but also lived in Naples, Florida for just over a decade! While there, he worked for the Ritz Carlton Hotel Company where he mastered the art of true customer service. He is happily married and has two beautiful daughters that he spends as much time with as possible. In his free time he loves to golf and fish every chance he gets.
Read more205 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
16 yrs
Languages Spoken
English
Employee Video
205 Reviews of Ryan Knueppel
December 05, 2018
Dishonest pushy sales staff including management. I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I purchased a vehicle last minute before a sales event closed after being told the dealer needed to sell one more vehicle to hit their Chrysler goals. I requested to finance through my credit union and was told that wouldn’t be an issue and Summit could most likely even beat my credit unions rate only to find out part of the price break I was given included financing through Chrysler and a significantly higher rate. I spoke with the salesmager and he agreed to pay the cost for me to refinance since they were not very open with me. I was told they’ve spent enough time dealing with me that they’ve lost money on the deal and said I needed to be a smarter consumer. Their customer service is the worst I have ever dealt with. I will add when I was looking for vehicles they put on a very friendly face to win a customer over but that goes away once they have signed papers. More
Other Employees Tagged: Mike Berg , Randy Sabel, Dan Tinsley
November 05, 2018
Smooth Purchase We worked with the Sean and the GSM Ryan. He was extremely helpful and worked very hard to earn our business. We are very pleased wth the service we r We worked with the Sean and the GSM Ryan. He was extremely helpful and worked very hard to earn our business. We are very pleased wth the service we received at Summit. The paperwork aspect was quick and smooth as well. More
Other Employees Tagged: Randy Sabel, Sean Smith
November 02, 2018
Great Expierence I was in a tough situation and Summit was able to get me into a great car that made sense for my budget. Once I decided to buy I was in and out in 30 I was in a tough situation and Summit was able to get me into a great car that made sense for my budget. Once I decided to buy I was in and out in 30 min. Probably the best car buying experience I’ve ever had! More
Other Employees Tagged: Chris Holmes, Randy Sabel
October 17, 2018
The reason to by at Summit Chrysler is Ryan Knueppel When I arrived to pick up the car it was very late in the evening. I purchased a used 2011 Mazda Miata. Yes I know it’s used not perfect. But I as When I arrived to pick up the car it was very late in the evening. I purchased a used 2011 Mazda Miata. Yes I know it’s used not perfect. But I as a consumer, you want what you pay for right? I do. As I made my 1100 mile drive home I noticed some small issues and as in life some challenges along the way. I’m thinking they don’t care. I live in Massachusetts. I was very wrong!!! Ryan Knueppel stepped in and went above and beyond to help me. He was right there every step of the way. Always staying in touch by phone or Emails but most of all he listened and I didn’t feel alone. Thank You Very Much Ryan!!!. I’m very happy and I love the car !!!! More
October 16, 2018
Summit auto motive crew was awesome! They were extremely easy to work with. They helped me get exactly what I was looking for in a new automobile. Very friendly d motive crew was awesome! They were extremely easy to work with. They helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would highly recommend! More
Other Employees Tagged: Tim Brenner , Chris Olig
October 11, 2018
Great place to buy your next vehicle! Customer service is 2nd to none! I will definitely be back for my next purchase! They went above and beyond other dealers! If your looking for a new c Customer service is 2nd to none! I will definitely be back for my next purchase! They went above and beyond other dealers! If your looking for a new car or truck I highly recommend Summit! More
Other Employees Tagged: Brock Boettcher
October 05, 2018
Fantastic people and experience Very friendly and knowledgeable people helped make my purchase a wonderful experience. Everything was carefully explained and I felt they did a fantas Very friendly and knowledgeable people helped make my purchase a wonderful experience. Everything was carefully explained and I felt they did a fantastic job helping me with every step of the process. I will definitely recommend them to my friends and family! More
Other Employees Tagged: Colin Choby , Brock Boettcher, Sean Smith
October 02, 2018
Great place to buy Highly recommend this dealership. Will definitely return for future purchases. From the moment I walked in the door they were very helpful. They did Highly recommend this dealership. Will definitely return for future purchases. From the moment I walked in the door they were very helpful. They didn't push a sale on me and explained all options to me. More
Other Employees Tagged: Colin Choby , Tim Nielsen
September 21, 2018
Quick and easy They are very Easy to work with at Summit, staff is helpful and friendly. We are returning customers and will be returning for many years to come. They are very Easy to work with at Summit, staff is helpful and friendly. We are returning customers and will be returning for many years to come. More
Other Employees Tagged: Mike Berg, Colin Choby , Brock Boettcher
September 08, 2018
One stop shop Summit automotive has been our one stop shop for all of our vehicle needs. Sean smith is very knowledgeable and laid back. This makes purchasing new v Summit automotive has been our one stop shop for all of our vehicle needs. Sean smith is very knowledgeable and laid back. This makes purchasing new vehicles easy! Their service department is also fantastic, Geoff is easy to work with ,along with their oil change services, no appointment needed to get my oil changes! Their finance department takes the time to explain the paper work and also show you the warranty options they offer without being pushy. More
Other Employees Tagged: Geoff Kuitert , Randy Sabel, Sean Smith
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