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Ryan Knueppel
Ryan Knueppel | Page 3
General Manager
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
205 Reviews
Ryan has been in the automotive industry since 2007, and has developed a true passion for customer service. He was born and raised in the Fond du Lac area but also lived in Naples, Florida for just over a decade! While there, he worked for the Ritz Carlton Hotel Company where he mastered the art of true customer service. He is happily married and has two beautiful daughters that he spends as much time with as possible. In his free time he loves to golf and fish every chance he gets.
Read more205 Reviews
Write a ReviewDealership Experience
11 yrs, 6 mos
Industry Experience
15 yrs, 11 mos
SalesLanguages Spoken
English
Employee Video
205 Reviews of Ryan Knueppel
February 07, 2023
We purchased a 2014 Dodge Ram with 93,000 miles on 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also 1/5/2022. We were told from our sales person Marty that the vehicle was in good condition and always kept up do to it being a leased vehicle. He also advised us Summit Auto had an upstanding name and would work with us if anything went wrong with the vehicle. We provided Summit Automotive with a $26,000 check to purchase the Dodge Ram. On 1/22/23 the engine went completely out and we did not purchase the extended warranty. Summit originally was asking for about 11,200 for a used engine although to help us out they said they would drop the price to $10,000. In addition they would be more then happy to give us 7,000 for the truck as a trade in. Really, thanks for nothing! The vehicle also had several issues prior to them selling it to us that they did not disclose. The vehicle now has 106,000 miles and is valued at $19,000. In addition none of the repairs were mentioned to us on the car fax they provided to us. We didn’t expect them to fix this for free but they definitely could have came down more on there labor charge of $190.00 per hour. I’m sure Marty or sales person got a nice commission check. More
by Elishathreets
Other Employees Tagged: Marty Krepsky
November 09, 2022
I Never been so disappointed with a dealership in my life. The truck was dirty. The front tires are so big they run the hub cab. We were told there B team must have detailed compared with the video that life. The truck was dirty. The front tires are so big they run the hub cab. We were told there B team must have detailed compared with the video that was online must have been the A team. More
by oneslymoo33
Verified CustomerOther Employees Tagged: Charlotte Bambrough, Travis Marquez
July 05, 2022
Very nice people! Tommy was great to work with even being over 3 hrs away. Definitely would recommend to anyone looking to purchase a vehicle. Tommy was great to work with even being over 3 hrs away. Definitely would recommend to anyone looking to purchase a vehicle. More
by gweeds20
Other Employees Tagged: Tim Brenner , Tommy Vang
July 05, 2022
They can’t fix my issues on my tahoe. Lift tailgate still slamming hard. Steering wheel still making clicking noise. 0 ⭐️. I don’t recommend this dealership. Never again Lift tailgate still slamming hard. Steering wheel still making clicking noise. 0 ⭐️. I don’t recommend this dealership. Never again More
by jgomez
Other Employees Tagged: Geoff Kuitert , Brock Boettcher
June 24, 2022
Always a pleasure to stop in at summit for my service and bs with the staff bs with the staff More
by kggmom
Other Employees Tagged: Joel Zerbel, Geoff Kuitert
June 01, 2022
Good customer service and a great sales staff make it easy to only consider Summit for all our car/truck needs. easy to only consider Summit for all our car/truck needs. More
by MARY FORTNEY
Other Employees Tagged: Tim Brenner, Geoff Kuitert
May 18, 2022
It was a pleasure to work with such a great staff of friendly, efficient and knowledgeable staff. friendly, efficient and knowledgeable staff. More
by mlopno
Other Employees Tagged: Tim Brenner , Brock Boettcher
May 06, 2022
The team at Summit was excellent. They were professional, helpful, and went above and beyond what is expected. I would recommend Summit to anyone. Thank you!! They were professional, helpful, and went above and beyond what is expected. I would recommend Summit to anyone. Thank you!! More
by a.sarauer
Other Employees Tagged: Gaby Ripley, 5 Stars
May 06, 2022
The staff members were all very professional and helpful. They made my experience very enjoyable! They made my experience very enjoyable! More
by mlopno
Other Employees Tagged: Tim Brenner , Brock Boettcher
May 05, 2022
Quick in and out …. fastest I been at a dealer and back on the road fastest I been at a dealer and back on the road More
by chuck_0112
Other Employees Tagged: Colin Choby , Kraig Peterson
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