Ryan Kotschevar | Page 13

Very disappointed with the customer service, oil change was good but they did not complete the work requested and written on form by their service manager. was good but they did not complete the work requested and written on form by their service manager. More

by MATILDA51973 Verified Customer Verified Customer

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The dealership was clean, comfortable, friendly, with attentive staff. I was kept very well informed throughout the entire visit, and I will definitely be back. attentive staff. I was kept very well informed throughout the entire visit, and I will definitely be back. More

by Tracytelken Verified Customer Verified Customer

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Dependable, consistent, amazing customer service in a time where it is increasingly difficult to find. Great service even without an appointment. time where it is increasingly difficult to find. Great service even without an appointment. More

by Cynthia Verified Customer Verified Customer

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It is a great place to go to when you need help with your car car More

by ffaith.taylorr Verified Customer Verified Customer

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Service reps are fantastic, very supportive and easy to work with no matter the issue. My only complaint is if I have a service need I often get told the first appointment is going to be 25 to 30 days awa work with no matter the issue. My only complaint is if I have a service need I often get told the first appointment is going to be 25 to 30 days away. If I just leave it it gets done in a couple of days. If I had to wait 30 days I would not buy anymore Ford or Lincoln products. More

by Mikebecraft Verified Customer Verified Customer

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Excellent service by the whole staff from arrival through the wait to the finish. Always enjoy the service I get. the wait to the finish. Always enjoy the service I get. More

by LURRIK Verified Customer Verified Customer

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What can I say, this was FANTASTIC SERVICE! I had a major problem when my truck started making a terrible noise and steam was pouring from under my hood. I called and was initially told it woul I had a major problem when my truck started making a terrible noise and steam was pouring from under my hood. I called and was initially told it would be a month before it could get in. I contacted my amazing sales guy, Terry Wicklow, and he had me get it towed in and they would try to look at it between appointments for me. When I arrived, Terry already had a rental ready for me and Ryan in service was informed of what I needed. I was on the road in my rental quickly! They had some miracle with scheduling and looked at my truck within an hour of me leaving. A quick call from Ryan had it diagnosed as a water pump. It was fixed that afternoon! In all, I was without my truck for about 5 hours! Just the greatest! More

by BSANDHOFNER Verified Customer Verified Customer

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Did a great job . . fast friendly efficient .. greeted immediately and waited a very short time . fast friendly efficient .. greeted immediately and waited a very short time More

by Terri Verified Customer Verified Customer

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Once again a great job. Fast and efficient service from an awesome group of individuals! Fast and efficient service from an awesome group of individuals! More

by BRAD.JORDET0 Verified Customer Verified Customer

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I love the team @ Family Luther Ford! They work with excellence & provide great services with reasonable prices! They work with excellence & provide great services with reasonable prices! More

by katelyn whittenburg Verified Customer Verified Customer

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