Ryan Light

I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what something meant on the window sticker. Dawn has sold me two cars in the last three years. She has demonstrated the highest level of professionalism, patience, and product knowledge that I have encountered in the car buying experience. I will definitely use her in the future for my automotive buying needs. Too bad she doesn’t sell the Porsche brand. More

Report | Print

I can’t say enough kind words about Galleria BMW. The dealership itself if gorgeous, their people (we met quite a few of them) are professional, friendly and a pleasure to work with their “Concierge The dealership itself if gorgeous, their people (we met quite a few of them) are professional, friendly and a pleasure to work with their “Concierge Service” makes them stand out from the crowd. My interactions with their GM Michelle helped make the deal happen. Dawn Mattina was our sales representative/advisor and spent a lot of time working with us on the deal. I would recommend her highly to anybody looking to buy/lease a car from Galleria. So far, all these folks are the real deal. More

Report | Print

This is the 7th 5 series BMW that we have leased. And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best po And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best possible deal. More

Report | Print

Katie was extremely personable, professional, and customer focused. She listened carefully to what I wanted and quickly found the vehicle I was interested in. Katie was a pleasure to work with, sh customer focused. She listened carefully to what I wanted and quickly found the vehicle I was interested in. Katie was a pleasure to work with, she was very straightforward, transparent, and honest. I highly recommend her to anyone in the market for a BMW. More

Report | Print

Very friendly staff. Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I lov Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I love the car and look forward to future interactions. More

Report | Print

Sonya West took the best care of us & we felt great in such good hands. Had the best experience shopping & buying my car! Thankful for her & her knowledge on all things BMW. such good hands. Had the best experience shopping & buying my car! Thankful for her & her knowledge on all things BMW. More

Report | Print

Everything and everyone were excellent and extra professional. Alannah did an exceptional job and made the sale go smoothly. professional. Alannah did an exceptional job and made the sale go smoothly. More

Report | Print

From day one when I put foot in the door where I was greeted by a receptionist until I met Dawn for the first time, everyone was friendly, welcoming, approachable and comfortable to be around. greeted by a receptionist until I met Dawn for the first time, everyone was friendly, welcoming, approachable and comfortable to be around. More

Report | Print

Ryan was great in helping us set up everything , really knows hue business. Can’t say enough about Maddox his doing a very good job ,wish him the Best . Michelle what can I say ,fantastic at her job ,Thank knows hue business. Can’t say enough about Maddox his doing a very good job ,wish him the Best . Michelle what can I say ,fantastic at her job ,Thanks for all your help . More

Report | Print

Sonya is a great person and salesperson. This is my third leased BMW and she has made every effort in communicating back and fourth, working on the payment I was looking for, and doing all t This is my third leased BMW and she has made every effort in communicating back and fourth, working on the payment I was looking for, and doing all the legwork to make the process seamless. Galleria BMW and its employees are all very impressive, and professional. I’ve never had a bad experience. More

Report | Print