Ryan Light

I purchased a 2024 BMW X4 M40i just last week, and I absolutely love it! Amanda greeted me, and introduced herself. She gave me some valuable information about this particular model that I was not aware absolutely love it! Amanda greeted me, and introduced herself. She gave me some valuable information about this particular model that I was not aware of. Nathan assisted me during my test drive, and answered my questions during the drive. I knew immediately during that this vehicle was the one. During my wait afterward, I probably had about 5 people offer me snacks and drinks LOL. But that is not a complaint! That is genuine, top notch, knock your socks off customer service; A long forgotten concept in the world of retail. Amy went over all the options available to me with the vehicle, when going through the paperwork. The paperwork was neatly placed on a thumb drive, which was unexpected, and very much appreciated by myself. The fewer papers to keep up with, the better! Ryan’s assistance during the genius session was top notch. I had quite a few questions, and he was able to answer them with ease. He gave me his business card, and offered any future assistance. Everyone who assisted me was very approachable, and welcoming. Hands down, was my best vehicle purchase experience ever. Other dealerships should come by sometime, and take notes and lessons. More

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Jacob Byrd helped us find the perfect match for us and our family. He was never pushy and listened to all my concerns and questions. He was very professional and personable all at the same time. He was ve our family. He was never pushy and listened to all my concerns and questions. He was very professional and personable all at the same time. He was very attentive to what I wanted and showed me multiple different options that would be perfect for us. Amanda made the buying process extremely simple and quick. She was very down to earth and personable. She never made me feel like I had to leave with a vehicle, and just wanted me to be happy with my decision. Amy made the financial decisions extremely simple, and explained every single detail to me. Ryan throughly went through the bmw with me, and was happy to answer any questions and help navigate this new car with ease. Everyone I worked with today genuinely just wanted me to be comfortable and at peace with my final decision. They were as happy as I was when it was time to bring my new vehicle home. More

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Very satisfied! Dawn and the team did a fantastic job. Will highly recommend to my friends and family. Dawn and the team did a fantastic job. Will highly recommend to my friends and family. More

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I’ve worked with many sales representatives over the years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what s years, and usually am unimpressed with the knowledge base they demonstrate on their product. Some have even made up xxxx on the fly when asked what something meant on the window sticker. Dawn has sold me two cars in the last three years. She has demonstrated the highest level of professionalism, patience, and product knowledge that I have encountered in the car buying experience. I will definitely use her in the future for my automotive buying needs. Too bad she doesn’t sell the Porsche brand. More

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I can’t say enough kind words about Galleria BMW. The dealership itself if gorgeous, their people (we met quite a few of them) are professional, friendly and a pleasure to work with their “Concierge The dealership itself if gorgeous, their people (we met quite a few of them) are professional, friendly and a pleasure to work with their “Concierge Service” makes them stand out from the crowd. My interactions with their GM Michelle helped make the deal happen. Dawn Mattina was our sales representative/advisor and spent a lot of time working with us on the deal. I would recommend her highly to anybody looking to buy/lease a car from Galleria. So far, all these folks are the real deal. More

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This is the 7th 5 series BMW that we have leased. And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best po And the 5th one that we leased from Sonya West. We keep coming back to Sonya because we trust her to take care of every detail and get us the best possible deal. More

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Katie was extremely personable, professional, and customer focused. She listened carefully to what I wanted and quickly found the vehicle I was interested in. Katie was a pleasure to work with, sh customer focused. She listened carefully to what I wanted and quickly found the vehicle I was interested in. Katie was a pleasure to work with, she was very straightforward, transparent, and honest. I highly recommend her to anyone in the market for a BMW. More

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Very friendly staff. Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I lov Negotiated fairly. Only concern was at closing the price was back to pre-negotiated price. I was able to correct it easily, without hassle. I love the car and look forward to future interactions. More

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Sonya West took the best care of us & we felt great in such good hands. Had the best experience shopping & buying my car! Thankful for her & her knowledge on all things BMW. such good hands. Had the best experience shopping & buying my car! Thankful for her & her knowledge on all things BMW. More

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Everything and everyone were excellent and extra professional. Alannah did an exceptional job and made the sale go smoothly. professional. Alannah did an exceptional job and made the sale go smoothly. More

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