Ryan Peters | Page 18

I would not buy a drink from the vending machine from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from Dana and it had damage to a wheel and a tire. After noticing damage when I got home I looked at pics I took from Dana’s lot and pics that Lyin Ryan sent in a text and the damage is noticeable while still on lot b4 I even got there. I sent email and Ryan asked what did I hit. I gave him enough rope to hang himself by not mentioning the pictures. Once he told me that even if it passed the detailer (it was not detailed) that he checks all of his deliveries from top to bottom and would have noticed the damage. I mentioned the photos and the stuttering began. I have been treated horribly ever since. It’s not bad enough that Dana ford illegally put a NYS inspection on my car and put my life in jeopardy by letting me drive it off the lot but now it is 4 days later and still cannot drive my new vehicle. Today I purchased a new tire for 303.00 dollars and took off the damaged wheel and brought it to be repaired. I am on the hook for a car loan from ford and on top of that I am out additional money to fix Dana fords screw up. This is not how you should treat your customers. All I have to do is keep telling my story and stop one person from buying a vehicle from you guys and I’m good. But I will keep telling the story every single time someone asks me where I bought my car, at every swap meet, at every fund raiser, at every mustang gathering, on every social media page I am a part of and anyone who wants to give me a minute to hear about my deal with Dana Ford. To make things worse Ford Cooperate is just as useless as everyone I have dealt with at Dana. I guess the saying that big business always wins is right…I’m looking to change that by telling my story to all. More

by mdzierzawski Verified Customer Verified Customer

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RYAN, was an excellent sales person. He explaned everything. Called me a coupke days later to see if i had any questions. Call him anytime. He didnt push me he gave me time to make a dic He explaned everything. Called me a coupke days later to see if i had any questions. Call him anytime. He didnt push me he gave me time to make a dicission. I love my Lincoln. More

by arubard1006 Verified Customer Verified Customer

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Brian peters represented me in leasing my Ford F150 and John Deli assisted him they were both very professional and did an excellent job and I had a wonderful experience. Thank you very much Dana Ford. John Deli assisted him they were both very professional and did an excellent job and I had a wonderful experience. Thank you very much Dana Ford. More

by khillier66 Verified Customer Verified Customer

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Ryan Peters was wonderful. He was friendly and helpful. I would definitely want to see him m again for a car. The staff was friendly when we came in. They took the time to talk He was friendly and helpful. I would definitely want to see him m again for a car. The staff was friendly when we came in. They took the time to talk with us. They made us feel welcome. The only thing was, we had to sit with Frank Sinatra for the financial part. He acted like we bothered him by being there. He kept rolling his eyes when we had a question. He was very grumpy and got annoyed when we asked questions. It was awkward. I will never meet with Frank again!we were happy to go see Ryan and he answered our question. More

by Amy Hellerer Verified Customer Verified Customer

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Dealership is good service is a bit slow when it comes to cars that are not Ford but sold by Ford. cars that are not Ford but sold by Ford. More

by school69 Verified Customer Verified Customer

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Very professional, friendly, informative, helpful, answered all our questions, tried to get us the best deal answered all our questions, tried to get us the best deal More

by JPHILFALZON Verified Customer Verified Customer

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The staff was excellent from start to finish. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. More

by robbrady2015 Verified Customer Verified Customer

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Since your dealership does not price negotiate you should be offering the customers some kind of incentive like free oil changes.. be offering the customers some kind of incentive like free oil changes.. More

by gmbrry7 Verified Customer Verified Customer

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I bought a car from out of state and Dana Ford Lincoln was excellent at walking me through the process and helping to get the car delivered to me. was excellent at walking me through the process and helping to get the car delivered to me. More

by Lpowell Verified Customer Verified Customer

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Look elsewhere if you plan on using the ford online order option. Dana Ford does not honor the retail price protection and tell you that your order is not protected. Ford marketing/corporate confirms the dea option. Dana Ford does not honor the retail price protection and tell you that your order is not protected. Ford marketing/corporate confirms the dealer will get a check for the difference but they refuse to call them with you. Dana ford will not give you the difference you are owed and they will keep it. More

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