Ryan Peters | Page 17

Sales rep Ryan is good and made the process easy. Manager never contacted me either before or after. I paid $8,000 over MSRP and $5000 deposit to hold the Bronco in transit. When I asked to switch to Manager never contacted me either before or after. I paid $8,000 over MSRP and $5000 deposit to hold the Bronco in transit. When I asked to switch to another color that’s available for sale he wanted $10,000 over MSRP. That’s price gouging in my mind. Dana ford has a difficult financing process- financing applications need to be on paper including sensitive information, credit card images front and back need to be texted to sales rep to pay deposit, they only accept wire transfer and not a bank draft. When you call you can’t get anyone on the line except your sales rep. When my bank called they aren’t able to talk to finance guy. If your rep is off you wait until rep comes back in few days. Finally when the car is delivered it wasn’t even cleaned or detailed like how you would expect delivery of a new vehicle. Ford does a horrible job setting ethical expectations for their dealers. More

by sashiganta Verified Customer Verified Customer

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On my 3rd truck never had a bad sales person,service department is tops in all my years with dealing car companies #1 by far I’m driving for 40 years department is tops in all my years with dealing car companies #1 by far I’m driving for 40 years More

by adiben10 Verified Customer Verified Customer

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I bought a Ford Edge from Ryan and the experience was one of the best car sales ones I’ve had. I didn’t feel rushed or tricked. I felt listened to and respected. The price was right and the car was clean. Hi of the best car sales ones I’ve had. I didn’t feel rushed or tricked. I felt listened to and respected. The price was right and the car was clean. Highly recommend Dana ford and Ryan. More

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I would not buy a drink from the vending machine from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from this place. I had to call several times over a week to actually get the receptionist to actually give a salesman a message. Finally bought a car from Dana and it had damage to a wheel and a tire. After noticing damage when I got home I looked at pics I took from Dana’s lot and pics that Lyin Ryan sent in a text and the damage is noticeable while still on lot b4 I even got there. I sent email and Ryan asked what did I hit. I gave him enough rope to hang himself by not mentioning the pictures. Once he told me that even if it passed the detailer (it was not detailed) that he checks all of his deliveries from top to bottom and would have noticed the damage. I mentioned the photos and the stuttering began. I have been treated horribly ever since. It’s not bad enough that Dana ford illegally put a NYS inspection on my car and put my life in jeopardy by letting me drive it off the lot but now it is 4 days later and still cannot drive my new vehicle. Today I purchased a new tire for 303.00 dollars and took off the damaged wheel and brought it to be repaired. I am on the hook for a car loan from ford and on top of that I am out additional money to fix Dana fords screw up. This is not how you should treat your customers. All I have to do is keep telling my story and stop one person from buying a vehicle from you guys and I’m good. But I will keep telling the story every single time someone asks me where I bought my car, at every swap meet, at every fund raiser, at every mustang gathering, on every social media page I am a part of and anyone who wants to give me a minute to hear about my deal with Dana Ford. To make things worse Ford Cooperate is just as useless as everyone I have dealt with at Dana. I guess the saying that big business always wins is right…I’m looking to change that by telling my story to all. More

by mdzierzawski Verified Customer Verified Customer

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RYAN, was an excellent sales person. He explaned everything. Called me a coupke days later to see if i had any questions. Call him anytime. He didnt push me he gave me time to make a dic He explaned everything. Called me a coupke days later to see if i had any questions. Call him anytime. He didnt push me he gave me time to make a dicission. I love my Lincoln. More

by arubard1006 Verified Customer Verified Customer

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Brian peters represented me in leasing my Ford F150 and John Deli assisted him they were both very professional and did an excellent job and I had a wonderful experience. Thank you very much Dana Ford. John Deli assisted him they were both very professional and did an excellent job and I had a wonderful experience. Thank you very much Dana Ford. More

by khillier66 Verified Customer Verified Customer

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Ryan Peters was wonderful. He was friendly and helpful. I would definitely want to see him m again for a car. The staff was friendly when we came in. They took the time to talk He was friendly and helpful. I would definitely want to see him m again for a car. The staff was friendly when we came in. They took the time to talk with us. They made us feel welcome. The only thing was, we had to sit with Frank Sinatra for the financial part. He acted like we bothered him by being there. He kept rolling his eyes when we had a question. He was very grumpy and got annoyed when we asked questions. It was awkward. I will never meet with Frank again!we were happy to go see Ryan and he answered our question. More

by Amy Hellerer Verified Customer Verified Customer

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Dealership is good service is a bit slow when it comes to cars that are not Ford but sold by Ford. cars that are not Ford but sold by Ford. More

by school69 Verified Customer Verified Customer

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Very professional, friendly, informative, helpful, answered all our questions, tried to get us the best deal answered all our questions, tried to get us the best deal More

by JPHILFALZON Verified Customer Verified Customer

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The staff was excellent from start to finish. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. More

by robbrady2015 Verified Customer Verified Customer

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