Ryan Rector
Ryan Rector at Denton Mazda
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Ryan Rector | Page 3

Mazda Sales Manager

Denton Mazda

5000 S Interstate 35
Denton, TX 76210

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5.0
141 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

Languages Spoken

English English

5.0

141 Reviews

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141 Reviews of Ryan Rector

May 17, 2021

Dealership Rating
Employee Rating

I will never buy a car from Classic Mazda again. Took over three hours to wait for finance to get to me after I signed papers to buy the car. He was horrible. He has since been fired. I left several me More

by char1899.lucy
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Roberts

May 17, 2021

Denton Mazda responded

char1899.lucy, I am so very sorry to hear that you experienced these issues with our Classic Mazda Sales & Finance department. I have forwarded these concerns to all of my Managers to have this looked into and addressed promptly. I thank you for bringing it to our attention and hope to have a resolution as quickly as possible. Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

May 17, 2021

char1899.lucy responded

Hi Leesa Since I could not get response from your Finance dept I called Ally to get the name and number of the third party company . Got that number and called them. They told ,me the refund was sent to the dealership on May 10. She also told me I needed to talk to the office manager not finance. No-one but this women gave me that info. I called to talk to the office manager. She told me I needed to talk to Theresa. Talked to Theresa she said she didn't have any info on the refund. I told her the girl at Ally said they sent it May 10. Theresa told me hum then I guess it would be there any day now. Did not take my number or offer to call me when it came in or offer to call the company about my refund. My name is Charlotte Meyer I bought a 2020 Mazda CX 5 on March 17.

May 18, 2021

Denton Mazda responded

Char1899.lucy, I sincerely apologize that you did not have an excellent experience with us. My Customer Relations Manager Lessa is staying on top of that final refund. To my understanding, it was sent to us on May 10th and we are waiting for it to arrive. Myself and Lessa will speak with Ryan and Patrick regarding your comments to have this addressed when all of my team is here tomorrow. I thank you again for bringing this to our attention and hope to have that refund to you as soon as possible. Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

Jun 03, 2021

Denton Mazda responded

Char1899.lucy, I deeply apologize again for the delay! I have been checking with accounting to see the status of your refund since it was brought to our attention. As of today, we still have yet to receive it from Ally. I have reached out to our Ally contact who is looking into the status of the refund for me and will be reaching back out as soon as he knows anything. I will be sure to keep you updated as I learn more about the situation. Lessa Popham Customer Relations Manager

Jun 04, 2021

Denton Mazda responded

Char1899.lucy, After speaking with our Ally Representative, he stated that part of the refund was sent and received by Wells Fargo on April 16th, they applied this to your loan. The other part of your refund was approved for cancellation on May 10th and a check is being cut in the next week to be sent to us, from what we were informed. I do apologize for the long delay in this getting finalized. He informed me that cancellations can take anywhere from 4-6 weeks, once they receive all documents, to get approved. Lessa Popham Customer Relations Manager lessa@classicofdenton.com

March 18, 2021

Dealership Rating
Employee Rating

Chris is highly knowledgable and was a pleasure to work with during this process. Chris was very respectful of my time and it was a no nonsense transaction. The dealership was clean, everyone there seeme More

by jackielynn1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Garner

March 13, 2021

Dealership Rating
Employee Rating

My Husband and I had a wonderful experience working with Chris and Ryan. It was such a relief to work with transparent and personable salesmen who helped us reach a deal without being pushy! Buying a car ca More

by snbrandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Garner

Mar 17, 2021

Denton Mazda responded

snbrandler, Thank you for the wonderful review and 5 stars! I am so happy to hear that you enjoyed working with Chris and Ryan here at Classic Mazda! We do hope to be of assistance again in the future! Take care until next time and Congratulations on your new Mazda! Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

September 20, 2020

Dealership Rating
Employee Rating

Seamless car purchase as usual. I love Classic Mazda. Can’t imagine buying a car anywhere else. Ryan, Patrick and Tareq always go out of their way to help get me into the car I want. I absolutely love my More

by Nancy Makuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tareq Wahed, Patrick Roberts

Sep 23, 2020

Denton Mazda responded

Nancy, Thank you so much for the wonderful review and 5 stars on Classic Mazda and our Team! Rick Wick General Manager 214-676-0982 cell rwick@classicofdenton.com

August 09, 2020

Dealership Rating
Employee Rating

Great Experience All of the employees were very helpful in finding the best fit and best deal. The customer service was great and we would do business here again. More

by D. V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Garner

Aug 10, 2020

Denton Mazda responded

D.V., Thank you for the rating and review and I am excited to hear you had a wonderful visit with us! We look forward to seeing you again! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

August 08, 2020

Dealership Rating
Employee Rating

Buying my new car couldn't have been easier Had been looking at the Mazda 3 for some time and decided it was time to make a commitment and go buy my first new car. Went in knowing exactly what I More

by GWalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Garner

Aug 10, 2020

Denton Mazda responded

GWalters, Thank you so very much for the wonderful review and high rating! I am glad to hear that your experience with Chris and Classic Mazda was amazing! We hope to see you again for Service! Until, take care and enjoy your new Mazda 3! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

February 01, 2020

Dealership Rating
Employee Rating

Great dealership. Honest people, fantastic service. I have purchased three vehicles from them now and will continue to do so. I can not recommend the folks at Classic Mazda more highly. More

by Brett_lemke
Recommend Dealer
Yes

Other Employees Tagged: Andrew Myers , Jerrod Wiltshire

Feb 04, 2020

Denton Mazda responded

Brett_lemke, Thank you very much for taking the time to leave us a review and 5 stars! Take care! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

November 18, 2019

Dealership Rating
Employee Rating

Mazda CX-5 from true car We really like or Mazda CX-5 and appreciate how easy the internet team made it for us. Financing could have been quicker/ less pushy. Overall a posi More

by Mzdalvr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tareq Wahed

Nov 18, 2019

Denton Mazda responded

Mzdalvr, Thank you for the great review of Classic Mazda and Tareq Wahed! We look forward to seeing you again! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

October 30, 2019

Dealership Rating
Employee Rating

The people in this dealership were extremely helpful and professional. They simplified the process with extreme honesty and great recommendations for exactly what I said I wanted! They weren’t pushy nor agg More

by Allie Coleman
Recommend Dealer
Yes

Other Employees Tagged: Andrew Myers

Oct 31, 2019

Denton Mazda responded

Allie Coleman, Thank you so much for the 5 star review! I am happy that Andrew Myers was so helpful during your purchase experience and we look forward to seeing you again! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

October 23, 2019

Dealership Rating
Employee Rating

Outstanding! Tareq and Ryan were very friendly and helpful with directing me into the decision of purchasing my new car. I would recommend them to anybody looking More

by Calvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tareq Wahed

Oct 25, 2019

Denton Mazda responded

Calvin, Thank you for the wonderful 5 star review! I am happy to hear that Tareq and Ryan were so helpful to you! Congratulations! Rick Wick General Manager 214-676-0982 Cell rwick@classicofdenton.com

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