Ryan Shane | Page 2

Exemplary Sales Experience Michael Gallob is a consummate sales professional. Very knowledgeable, very personable, a fantastic listener, and resourceful. Went to Rudy Luther Toy Michael Gallob is a consummate sales professional. Very knowledgeable, very personable, a fantastic listener, and resourceful. Went to Rudy Luther Toyota in search of a brand new fully loaded Camry XLE6, drove away in a nearly brand new used Avalon Touring. I pointed out a few scratches I noticed when we first looked at the car. I come out of financing a couple hours later after purchasing it to find Michael buffing out the scratches with some rubbing compound. Top notch sales support from start to finish. Exceeded my expectations. Thank you, Michael. More

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Great Visit Billy was extremely helpful to me in that he showed me exactly the car I was looking for in my price range. I did not feel any pressure to buy, and he Billy was extremely helpful to me in that he showed me exactly the car I was looking for in my price range. I did not feel any pressure to buy, and he kept me up to date on all the details of the vehicle. He was extremely helpful to me, and I had a great experience. More

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Not to be trusted I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely co I would be very careful in dealing with RLT. We bought a car and got in it to drive it off the lot and it wouldn't start. Battery was completely corroded. They had promised that the inspection was done. No way it could've been done or they were trying to get away with not fixing it. We were told multiple times to "just trust us", which clearly we found out the hard way we shouldn't have done. Their solution---they'd do us a favor and give us a new battery, as if the car could be driven off the lot without one. I think they were considering charging us for one. If you've had a good experience with them then I would say that you, and they, got lucky. There are many other respectable places to buy a Toyota, save yourself the headache, and go to one of them instead! 11/20/2018 Update-- Their response is so silly. They would like to hear more about it. I'd like them to reply with what they would actually do if I told them more about my experience. Would they actually start inspecting cars as they have promised that they already do? What would change? Please RLT, make a comment on this review that is not a bunch of digital marketing BS. What action will you take? More

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Very Satisfied! We purchased a new Toyota Tundra and had an excellent experience. Kris Fox did a great job of getting us thru the sale, he made a special trip in to We purchased a new Toyota Tundra and had an excellent experience. Kris Fox did a great job of getting us thru the sale, he made a special trip in to complete the sale. Kristin Hinker in finance was very pleasant and explained all the warranty/service options very well. Mauricio Decaroli has helped us search for and locate the vehicles we have been looking for. This is our third purchase from a Luther dealership and Mauricio is the main reason we will continue to purchase from Luther. More

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Excellent dealership Form the day I ordered my new Tundra to coming in for it first scheduled service everything has been top notch. Wendy Spillman has made sure all detai Form the day I ordered my new Tundra to coming in for it first scheduled service everything has been top notch. Wendy Spillman has made sure all details have been taken care of and treats her customers very well! The service department did an excellent job in going over all the details associated with what was happening with the service.. More

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Positive experience Very through and professional sales representative. She maintained consistent contact while searching for a used vehicle with specific requirements. Very through and professional sales representative. She maintained consistent contact while searching for a used vehicle with specific requirements. Sale closing was prompt and efficient. More

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Recent Experience Rudy Luther Toyota - Golden Valley Mn My name is Dave, my wife is Julie and we live in the Wayzata School District. Our relationship with Rudy Luther Toyota began when we purchased a My name is Dave, my wife is Julie and we live in the Wayzata School District. Our relationship with Rudy Luther Toyota began when we purchased a used 2011 Sequoia Platinum October 2013 from Jim King. This vehicle is my wife's car and she absolutely loves it!!! So far we have performed all service for our treasured Sequoia Platinum at Rudy Luther Toyota with ZERO regrets! Actually because of that exceptional (purchase and service) experience it was a no brainer to look to Rudy Luther Toyota for our next car - for our soon to be 16 year old - first driver. The 2005 Toyota Highlander purchased Saturday 1/24/15 seemed to be a perfect fit. In fact the first night I looked at this car I met Ryan Shane, the Used Car Manager and he was very accomodating and pleasing to work with when we initially met! Ryan did not disappoint throughout the purchase process, he even allowed a $300 Loyalty Discount on their asking price and we felt very good about our decision to do business with Rudy Luther Toyota a second time. Saturday, 1/24/2015 was an awesome day, very exciting for our family, especially my daughter when she learned she would soon be driving this very clean, well kept affordable Toyota Highlander, obviously Mom & Dad could do no wrong, at least that day and that weekend :). Again Very Fun Day and Terrific Family Memory Making Experience partially created by Rudy Luther Toyota! Huge Thank you to Mark Beithon/General Manager and Ryan Shane/Used Car Sales Manager. It definitely shows that in their mind the CUSTOMER comes first at Rudy Luther Toyota Golden Valley. Hey Mark and Ryan in 3 years I'll need another used car for our youngest daughter, you will be the first Dealership I call. Best Regards! Dave & Julie More

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