SHELLY JACKOWSKI | Page 22

Shelly is the greatest customer service rep ever. She is always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. always friendly, helpful and accessible. Their store is clean and neat and everybody is glad to see me. More

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Recall work Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. Excellent customer service with shelley. She went above and beyond. They had our car in and out faster than expected. I highly recommend this adviser. More

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Billy’s upbeat attitude, friendliness, and proficiency embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able embodies true customer care. After a stressful ordeal in situating all the insurance and loan processes after a wreck I was involved in, I was able to end on a high note and feel completely relieved during the car buying process, all thanks to billy and the wonderful staff at Cowboy Toyota. They made everything easy and seamless, especially during these uncertain times. More

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Scheduled tune-ups for two cars (2012 Prius and 2010 Camry) Shelly Jackowski is THE BEST!!!! Not only does she remember us every time we call (which is amazing, considering how many customers she assists!), sh Shelly Jackowski is THE BEST!!!! Not only does she remember us every time we call (which is amazing, considering how many customers she assists!), she is also VERY considerate of our budget and proactive in giving us options that will help us stay on-track with tune-ups over a slightly extended period of time. Give that girl a RAISE!!! :-) More

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Excellent Customer Service Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealer Shelly never fails to provide the BEST customer service. Always informative, friendly and knowledgeable. Cowboy Toyota is definitely the best dealership in the DFW area. More

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Shelly is always so reliable. Great at communicating and gets the job done in a timely manner. I love Cowboy Toyota and it’s the only place I take my cars gets the job done in a timely manner. I love Cowboy Toyota and it’s the only place I take my cars More

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Friendly, Knowledgable, and Thorough It was my first visit to Cowboy Toyota and I will definitely return for my future service needs. Shelly greeted me upon my arrival which made me feel It was my first visit to Cowboy Toyota and I will definitely return for my future service needs. Shelly greeted me upon my arrival which made me feel instantly comfortable and welcomed. She explained the issue found with my car and made it easy to understand the course of action to take in order to fix it. She was so nice and helpful, I can see why my parents go to her each time they need service on their Toyotas. Though I wasn't there for looking for a new car, I also interacted with Scott. We had a nice chat while I was waiting for my car to be serviced. Great staff at Cowboy Toyota! More

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Shelly is great Shelly is always very helpful and explains the service I need and why. She also clearly explains the options if I need to move some items to the next Shelly is always very helpful and explains the service I need and why. She also clearly explains the options if I need to move some items to the next service interval. I highly recommend Shelly. More

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Shelley made the experience a personal one. She cared about my questions and hope to get her the next time I need to come in. about my questions and hope to get her the next time I need to come in. More

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Cowboy Service center is and always has been great? Justin and Shelly are amazing, nothing but a pleasure. This is my 4 Toyota from Cowboy, and I’ll be back for the 5th at some point! Justin and Shelly are amazing, nothing but a pleasure. This is my 4 Toyota from Cowboy, and I’ll be back for the 5th at some point! More

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