Sam Barakat | Page 3

Sam Barricat, Samuel Ayer and John Hutton along with the rest of the staff were amazing to work with. rest of the staff were amazing to work with. More

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St. Charles Jeep is fantastic!! I purchased two Jeep’s from this dealership, they treat you like family. The general manager, Sam Barakat is “hands-on” to make sure you receive the best servic Jeep’s from this dealership, they treat you like family. The general manager, Sam Barakat is “hands-on” to make sure you receive the best service from their team. Bryan Kenealy, the service manager never gives up on fixing issues and truly cares that you are a happy customer. I live in the City of Chicago where there are many closer Jeep dealers, I will continue to drive an hour each way to St. Charles Jeep for their outstanding service! More

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Very friendly, honest, and willing to work with you. Made us feel like part of their team and not just another sale. Highly recommend this dealership. Made us feel like part of their team and not just another sale. Highly recommend this dealership. More

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The manager is great and he made things right and was easy to work with. easy to work with. More

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Fast, easy, honest & fair. Not pushy, very pleasant team, all who treat us very well, in every department. Sam in finance is top notch! Great experience from start to finish! Not pushy, very pleasant team, all who treat us very well, in every department. Sam in finance is top notch! Great experience from start to finish! More

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I had a great experience. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. More

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Had an issue initially in purchasing a new Jeep. Sam Barakat (GM) addressed the issue directly with me following feedback that I provided. Following the conversation that I had with Sam, I felt the issu Barakat (GM) addressed the issue directly with me following feedback that I provided. Following the conversation that I had with Sam, I felt the issue was appropriately addressed, and appreciated the way that he coached his staff on an item that they needed to address. The return appointment was what I hope every dealer would do to structure the buying experience. We had all the paperwork ready to sign, and were able to get in and out in under an hour. They also did a great job of having an entertaining experience for our two year old that accompanied us. More

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I purchased a car at this dealership.Showed up around I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the I purchased a car at this dealership. Showed up around noon, made sure to tell the sales guy multiple times that I wasn't interested in any of the extended warranties or xxxxxxxx like that, they waited until the second I had to leave for work to get me into the finance office and rush me through the paperwork only for me to find out they added on the extended warranty and other xxxxxxxx. Fast forward to April where I called them and asked them to cancel and refund it, they said it'd take up to 2 months for it to get refunded. Fast forward 2 months and I still haven't gotten my refund. They say the check was sent and my bank says they haven't received any checks. I've been calling nearly every day to get this sorted and always get promised a call back but never get one. Avoid this dealership like the plague. L More

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Friendly nice people to work with great atmosphere . Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me Always asking if you need something. Just a great place to buy a Dodge Ram. A big thanks for helping me More

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Coraima was excellent to work with, She stayed 2.5 hours past when she was supposed to leave work to make sure everything went smooth. I have worked with this dealership for the past 10 years and will cont past when she was supposed to leave work to make sure everything went smooth. I have worked with this dealership for the past 10 years and will continue to purchase cars from them. More

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