Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 37

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

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487 Reviews of Sam Chau

October 01, 2021

Dealership Rating
Employee Rating

Easy to work with. No pressure to buy something. Fast delivery of the vehicle. Very pleasant people More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Oct 01, 2021

Westside Lexus responded

Dave - What fantastic feedback! We love to hear that you had a pressure-free car-buying experience working with our Westside Lexus team. Thank you for choosing us for this purchase and posting a review!

September 29, 2021

Dealership Rating
Employee Rating

Ty, Alex and Sam were all terrific. Responsive. Fair. Pleasant. Helpful. Quality customer care. Honest. More

by george91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Scott Bissonett , Alex Winnicki

Sep 29, 2021

Westside Lexus responded

George, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with Ty, Alex, Sam, and the team. Drive safely, and we hope to see you back at Westside Lexus!

September 28, 2021

Dealership Rating
Employee Rating

Pleasant atmosphere with no pressure sales. They had a car we were looking for and made it easy to buy. More

by jackrschaffer
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Westside Lexus responded

We are thrilled that you found the right car here at Westside Lexus! Thank you for sharing your positive, pressure-free experience with our team. Safe travels and we hope to work with you again down the road!

September 26, 2021

Dealership Rating
Employee Rating

I am an out-of-state resident who found a used car located at Westside Lexus on cars.com. Needless to say, before making any purchase, I had to get a sense of the company, as to their competence a More

by Dan Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Westside Lexus responded

Hi Dan - We really appreciate you stopping by to share your thoughtful feedback. It is gratifying to hear that you had such a positive experience with David, Sam, and Christian, and we will pass along your kind words to them. Thank you for your business and your glowing review of Westside Lexus. Enjoy the ride in your new-to-you car!

September 26, 2021

Dealership Rating
Employee Rating

Mj was really helpful and friendly person, she helped me on whole process of purchasing my car with good deal. More

by Sheyda mk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MJ Rizvi

Sep 26, 2021

Westside Lexus responded

We are thrilled to see that MJ is going the extra mile for our valued guests. Thanks for supporting Westside Lexus and congrats on your new car!

September 21, 2021

Dealership Rating
Employee Rating

I have purchased several cars from Westside Lexus and I have purchased several cars from Westside Lexus and never been disappointed in their service. It’s the easiest place in Houston to purchase a car. More

by ELAINE5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Sep 21, 2021

Westside Lexus responded

Elaine, thank you for the positive rating! We're so glad we haven't let you down, and we wish you many happy miles in your newest vehicle. Safe travels, from the entire Westside Lexus team!

September 18, 2021

Dealership Rating
Employee Rating

Organized and professionals.I was received by Joey, he went over anticipated car shipments and selected a car, very smooth and easy process until dive out More

by NMMURAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Sep 20, 2021

Westside Lexus responded

Thank you for the great review! We are thrilled to hear that Joey went the extra mile to assist with your purchase and get the job done. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

Sep 22, 2021

Westside Lexus responded

Joey truly does have a talent for taking the very best care of our guests. It's wonderful to hear that you were so impressed with his service and diligence as well as with our dealership! Thank you for all your kind words and whenever you need the Westside Lexus team next, we'll be here!

Sep 21, 2021

NMMURAD responded

I was impressed with the new improvements at the West side dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership.

Sep 22, 2021

NMMURAD responded

I was impressed with the new facility and improvements at the Westside dealership. As well, I enjoyed working with Joey Broussard; I knew what I wanted, and he made sure that the vehicle of my choice is secured and reserved for me. Within two weeks, I drove my new car out of the dealership. I must add that Sam Chau was very diligent and efficient in the course of processing the paperwork.

September 17, 2021

Dealership Rating
Employee Rating

Excellent customer serviceSalesman Alex Owens made the Excellent customer service Salesman Alex Owens made the sales process hassle free. easy and convenient More

by rogertaadaa98
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Sep 17, 2021

Westside Lexus responded

What great feedback! Thank you so much for shopping with us at Westside Lexus. We hope that you absolutely love your new vehicle.

September 15, 2021

Dealership Rating
Employee Rating

Laura was friendly and efficient she made sure that I was informed and she got the job done. More

by eric@eccsvox.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Laura Brown , Travis Buck

Sep 15, 2021

Westside Lexus responded

Thank you for the five stars! We are happy to see Laura made your visit to Westside Lexus a positive experience. See you soon!

September 15, 2021

Dealership Rating
Employee Rating

My experience was awesome. The car salesman’s knew how much I wanted the car. More

by CHLOEJONES9116
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, John Loving

Sep 15, 2021

Westside Lexus responded

Chloe, thank you for taking the time to share! We are thrilled to hear that you had such an enjoyable experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back!

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