Sam Cruz
Sam Cruz at INFINITI Roseville

Sam Cruz

Inventory Coordinator

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Sam Cruz

March 28, 2026

Dealership Rating
Employee Rating

Very kind, quick and responsive. Always gave me updates and had me out of there in no time. Fully recommend. More

by Henrythomas33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

INFINITI Roseville responded

We’re so glad to hear our team kept things quick and kept you updated along the way. We appreciate your recommendation!

March 20, 2026

Dealership Rating
Employee Rating

Great customer service, kinda pricey but the work is Infiniti STATUS AND BEYOND!! Have to try it🫡💯🫶🏽 More

by pauliefresco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez

Mar 23, 2026

INFINITI Roseville responded

We’re so happy to hear our team took great care of you. Thank you for choosing INFINITI Roseville.

March 07, 2026

Dealership Rating
Employee Rating

I was greeted by all staff members with a smile. Everyone was professional and courteous. Site was clean. I wanted to do business there. More

by VINCENT.ARAGON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

INFINITI Roseville responded

We’re so happy to hear our team welcomed you with a smile and made such a great first impression. We’d love to see you again!

January 19, 2026

Dealership Rating
Employee Rating

I like this dealership I trust they are honest and always keeps you update on your vehicle when in the shop. More

by WPASSERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez , Matthew Berry

Jan 26, 2026

INFINITI Roseville responded

Thank you for taking the time to share your positive experience. We truly appreciate your trust and kind words!

December 04, 2025

Dealership Rating
Employee Rating

I did a drop in oil change and my vehicle was received in a timely fashion. My oil change was done quickly, and my vehicle was returned cleaner than when I dropped it off. More

by BILLYSAUKKOLA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Michael Jeffries, David Spiller , Matthew Berry, Micah Caplan, Don Smith, Dylan Thayer, Alyssa Ussery

Dec 04, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience! We're glad to hear your drop-in oil change was handled quickly and efficiently, and that your vehicle was returned even cleaner than when you arrived. We appreciate your visit and look forward to welcoming you back next time!

November 05, 2025

Dealership Rating
Employee Rating

Dan was friendly and professional. I called with concerns about my car losing power and he got me right in to find out what’s going on More

by MSSHAWANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Michael Jeffries, David Spiller , Matthew Berry, Micah Caplan, Don Smith, Dylan Thayer, Alyssa Ussery

Nov 06, 2025

INFINITI Roseville responded

Thank you for taking the time to share your experience with Dan! We are so glad we could take care of any concerns with your vehicle. We look forward to the next time we can assist you!

May 18, 2025

Dealership Rating
Employee Rating

Helpful and attentive, great follow up and very friendly. I appreciated the professionalism and desire to make sure we were taken care of More

by RYAN_S_PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

May 19, 2025

INFINITI Roseville responded

Ryan, Thank you for the 5-star review! We are so glad your service visit was a great one. We look forward to continuing to serve you.

December 14, 2024

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Employee Rating

Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Michael Jeffries, David Spiller , Charles Bermudez, Matthew Berry, Micah Caplan, Alyssa Ussery

Dec 16, 2024

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

November 09, 2024

Dealership Rating
Employee Rating

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Jairo Gutierrez, Michael Jeffries, David Spiller , Charles Bermudez, Matthew Berry, Micah Caplan, Alyssa Ussery

Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

May 16, 2022

Dealership Rating
Employee Rating

I drove over an hour to go to this dealership to look at a car and it was worth the drive. Great customer support throughout the dealership, especially with Ray. More

by Ritchrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nadine Dillman, Dan Chastain, Shah Atebar , Charles Bermudez, Ray Martin, John Phillips, Dylan Thayer

May 16, 2022

INFINITI Roseville responded

Thank you for making the drive! We are so grateful for the opportunity to earn your business. If you ever have any additional questions, know that we are only one phone call away.

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