Sam Dias | Page 7

The service was very efficient, and the staff was very friendly. Drew and Alisha are the best! They constantly kept me updated about the services and made me aware of any upcoming service recommendations. friendly. Drew and Alisha are the best! They constantly kept me updated about the services and made me aware of any upcoming service recommendations. I bought my Atlas Cross Sport from here in 2020. Even though I live in Leominster, I have continued coming here for service because of the great atmosphere and friendly staff. I appreciate everyone! More

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Kept me updated throughout the process and did not do any work without consulting me with info and prices first. Very reliable and easy to get an appt. work without consulting me with info and prices first. Very reliable and easy to get an appt. More

by ocapotorto Verified Customer Verified Customer

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Team is helpful despite the many challenges with our car. They always try to help no matter what and we are thankful for that They always try to help no matter what and we are thankful for that More

by ESTELAORAMAS Verified Customer Verified Customer

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Great place to get my VW serviced. I have been using the Wellesley location for my service needs for about 1 year one. Great track record so far. I have been using the Wellesley location for my service needs for about 1 year one. Great track record so far. More

by samimmanuel918 Verified Customer Verified Customer

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Good communication by the staff and the overall service repair was great as well. Will continue to go here for service! repair was great as well. Will continue to go here for service! More

by JP21 Verified Customer Verified Customer

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Told rep not to wash my car when dropped off and said it again through a text message after being told it was ready for pickup. Car had dirt marks all over and was left to dry in the sun. I had washed the c again through a text message after being told it was ready for pickup. Car had dirt marks all over and was left to dry in the sun. I had washed the car 2 days ago and picked it up in dirtier condition than when I dropped it off. More

by NATE.KONG34 Verified Customer Verified Customer

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Sam- was terrific! My experience was very good!I was very impressed and will always use Sam! My experience was very good!I was very impressed and will always use Sam! More

by edproduction Verified Customer Verified Customer

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Great service, punctual, all scheduled maintenance programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! More

by rcunni3100 Verified Customer Verified Customer

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The service staff (Alisha, Sam) were friendly, efficient, professional. The service dept manager (Drew) listened to the issue on my car and acknowledged the possibility of a defect in the wiper post (that professional. The service dept manager (Drew) listened to the issue on my car and acknowledged the possibility of a defect in the wiper post (that broke and needed to get replaced) with a $100 credit towards the labor part of the bill. I only gave 4 star rating because of two reasons: 1. I still believe that the wiper post (made of stainless steel should not just simply break when unscrewing the bolt off it 2. Your prices are very very very high - $460+, parts and labor, for replacing the wiper post You should fix the screen in the waiting area (below the VW lighten up logo) that's supposed to allow for picking accessories. It is currently serving as a large calculator. I tried unplugging it and plugging it back in and that reset didn't work. More

by bdeval Verified Customer Verified Customer

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Good communication and helpful service tech. Everything clearly explained and the timing was spot on. Everything clearly explained and the timing was spot on. More

by AJSILBS Verified Customer Verified Customer

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